Hello Guys, I am working on service catalog implementation, i have created a simple workflow but it is not triggering at all( i have validated and published it but no luck) and i have checked in active context and it doesnot appear in active context ...
I am trying to understand the below piece of code especially the first line in which an object is created. I understand it is creating a new assessment i don't understand below points.1. Where is the AssessmentCreation()(i believe script include) is ...
Hello all, I am encountering an issue. My team recently upgraded to San Diego from Rome, prior to the upgrade this issue did not occur. I am using the import set REST API to upload a multi import set, to a staging table with an existing transform m...
Hi,I want to set a condition in the flow designer to send a notification "six months after the flow execution time".However, the flow designer could not find such a condition.I'm thinking that I need to have a script in my Look Up Records action that...
Hello, I was building a script on the existing script include "ImpersonateEvaluator" and I was able to to check that if a user that I'm trying to impersonate has a change_manager role, then the current user should have both itil and change_manager ro...
Hello,I'm pulling the CIs dant via Microsoft Intune. I want to create the CI name but I'm confused.For exemple now on the alm_hardware table this is the rule for the CI name.if Class field is on the form CI name is set to Serial Number and Model name...
Hello everyone, I have a requirement to integrate the ServiceNow to third party tool and it's a bi directional integration.As I learner, I am not aware of what are steps to needs to be followed to achieve this requirement, I have gone through some co...
I have a list collector variable referencing the sys_user table. On the sys_user table, I have a custom drop down of "type" I want to filter the list collector to only show of a certain type of user Shouldn't I just be able to use the ref qual like t...
I simple need to change the trigger from Create to Create and Update. I'm using the same table and condition. The table and condition is wiped, which I don't need to alter. I then set the same table and condition then click Save. Saving prompts t...
I have written a script to find some specific content from all HTML fields from knowledge articles but getting below error when there is not specific data in one of the field, not sure what should I write so that it can run only when there is at leas...
See image below. I love what Hi did with allowing stars for favorites. I'd like to do this on my Service Catalog so my end users can save favorite catalog items. How was this accomplished?
When adding the action 'Create a user' action to a flow you are presenting with variables to fill out. The assumption is fields like First Name Last name etc... will be inputted from catalog variables in a form from the service catalog. My question...
Last night, we had a clone. After the clone, nobody was able to login to our dev environment, not even with a local (non-ldap) account. When I reached out to ServiceNow they said that the ldap_server_config was listed in the preservers table and not...
Hello, I've been wondering for a while how to update records using GlideQuery while interacting with the records with methods like filter(), map() or forEach(). The documentation mentions this being possible: "For example, you can use the forEach()...
Hi,all. Please let me know because I received the following request but do not know how to implement it; They want to verify whether the Password (2 Way Encrypted) of the A table and the password of the B table match. They want to use "Flow Designer"...
