Hi, community,When I am trying to clear the first_name, last_name & middle_name of a user from the sys_user table using REST API. It's only removing the middle_name but not first_name & last_name. Please find the below CURL commandcurl --location --...
Does anyone knows what is the best method to directly access an external REST service from a Client Script ? I searched for a while and found that the current method of doing that in JavaScript is to use the fetch() method.That is the newer Promise v...
How do we change the delivery time in the service catalogi went to service catalog and changed delivery time to 14 daysbut in the form it still shows 1 day
@Chuck Tomasi Hello All, We have created a page using UI builder where it has four tabs. When I click on the record, I need to show the status of the order like how it shows in process flow. How can I add HTML and CSS in UI builder? Also how c...
Hello,I have UI Policy that was deleted by mistake in the sandbox instance. It needs to be restore.What is the safest way to do it. I am thinking of 'Export XML' from the other sub-production instance and then import the xml in to sandbox.Thanks so m...
I am thinking of writing a business rule to stop triggering a survey if this user has received a survey in the last 35 days. Is there any other way to make this a condition? Please advise on how to write the business rule if not. BR, Christoffer
I am using a extended table from case table so wanted to exclude 'New' Button from case table and only enable for the extended table but doesn't seem to work. I have added in action exclusions list for 'New' Declarative Action Assignment and also unc...
I have received Certificate Management Service error when I run the Diagnostics. Certificate Management Service Result The certificate management service is not enabled The 'publickeywrap' key does not exist or is invalid. This means you can...
Hi,I've read some topics around here on how to connect to a shared mailbox, but none of them really worked for me. Could anyone clarify what the syntax is? I've read "shared mailbox address\service account", or the other way around, or maybe it's som...
I followed the tutorial below on how to automatically set an agent's availability to "Available" when they log into servicenow, but it only works for a few seconds then it sets the agent back to "Offline". The release I am using is Tokyo. Advanced W...
Hello, I am trying to get parameter from the URL in Jelly Script URL - https://xxxxxx.service-now.com/nav_to.do?uri=%2F$pa_dashboard.do%3Fsysparm_dashboard%3De59a38708701011068c6ca280cbb355a%26params_requester%3D3a8965143b1c445052ca655593efc4e6 I hav...
Hi all,I am currently want to build a personal page for user via UI builder. I put id as a param in URL and I want to fetch data of the user who has same id as URL param on that page.For example:/now/dev/dev/005d500b536073005e0addeeff7b12f4Then I wan...
I have added placeholder by writing client script but script only works for new record. Not for the old once or also for any record after created. SO how can I make this script work for new record and old record also? onload script - function onLoad...
Want to where global code search code in configured.in INspect element browser I found below?<input id="sysparm_search" placeholder="Search" class="form-control form-control-search sn-tooltip-basic focus" aria-label="Global Search. Press enter to sub...
I have created some record producer and catalog items in the development under the same service catalog.How to copy the service catalog from development to production？
