Hi,We're experiencing an issue in our ServiceNow Instance (Tokyo) whereby multiple Virtual Machine Instances are being discovered with the same name as separate CI records. e.g. we have 5 instances of V-P1XXXXX and 5 of V-P2XXXXX I can't understand w...
Hi Experts, We are receiving since few months SMS to only one recipient 406@vtext.com anytime when a notification sent if an Incident has been assigned to a group or a catalog Task assigned to a group.An email notification comes at the same time as i...
HI allWe have a LDAP integration to create /update users with this filterWe don't have a RDN value specified for this OU definition and the Query field value is mail. (&(objectClass=person)(sn=*)(!(objectClass=computer))(mail=*@mycompanyname.com)(ma...
Hello All,We are working on a project where customer ask for using Akamai as SSO source for authentication of external customers along with Azure AD for internal users.Please let me know if any use cases has been worked upon by anyone or anyone confi...
I want to add a workflow to an order guide. I can attach them to the individual items in the order guide as well but I prefer having one master workflow that will create tasks based on the items in the cart. Some are dependent on another and it would...
I want to know how many users are using Now mobile app and agent workspace. Is there an easy and proper way to check this?
I have records in a table in a scoped application that I would like to copy to dev on a regular basis for testing. Currently, I do this manually using export XML/ import XML, which works great and keeps the sys_id's the same on both instances. Beca...
Dear all, By running a practice test on admin ServiceNow, the below question makes confusion to me, If any one know the answer please clarify. Out of the below listed applications, which will not run natively on smartphones-Workflow-User administrati...
Hello everyone. I'm editing the property glide.ui.session_timeout to 2 minutes for testing but my current session doesn't expire. Someone know why ?
Hi, I recently discovered that one field of a table is missing (has been deleted). I discovered that the first time an error occurred because of a missing field is on 8.4.2023. I cannot find any update (sys_update_xml) that deletes the field. Is ther...
Hi Expert, when catalog item created, checkbox value displayed as false even when It is not selected while creating. But this fields are visible with value false in additional tab of RITM I didn't selected any value for the below 3 check box fields...
When I create a new article in Knowledge the 'valid to' date autopopulates exactly 1 year from day of creation. This does not correlate with my article validity or any article validity in my Knowledge Base. What can I do so the article validity day I...
We would like to change the titles of the Chevrons at the top of a project inside ServiceNow. 1. Is it possible ? 2. If so is it a per user change or global? I've added an attachment and highlighted in yellow what I am referring to w/respect to the...
Hi,I need to use a list of Web-service that use an authentication by OAuth2.0. So I have register on our ServiceNow instance the application by the Application Registry (oauth_entity) and so I have obtained also the OAuth Entity Profiles (oauth_entit...
Hi All, I need to have a suggestion to understand how I can correct o delete an index on a table of the CMDB. We have create an index on "cmdb_ci_appl" to a field that is part of "cmdb_ci" .I can see it by sys_index table, but I can update/delete it....
