Hi everyone, I'm sure this will be a silly question, but is it possible to format a report on survey responses in terms of % of a maximum score? We already have a general satisfaction survey that provides comments and a single 1-10 score, which we ...
Hello,I'm trying to get a count of the search results for each search source in the Service Portal. I can get placement of the badge, but I'm at a loss as to how to get a count. I've been through the code on the search page and within the search ...
I'm trying to run an AD Query powershell script on MID server. I'm able to run the same script from Workflow Activity Designer, but when I try to design the same thing in Action Designer I get the following error: "The server is not operational.HRES...
Hi everybody, We have a Database view to join multiple table into one record. In UI builder, we tried to display a List that references this Database view, however the Export button not appearing when we do so. Export is available if we change the Ta...
I'm working with non-ServiceNow developers to use the inbound Rest API interface to interact with our instance. They will we creating incidents, changes, requests, etc to automate processes. The desire (I think this is the safest approach) would be ...
Hi, I'm updating a lot of records in a script, and would like to now the accurate number of updates. By "accurate", I mean the number of records that actually changed. Let's say I have a simple script, like this, where I - for whatever reason - want ...
Hi, I need to delete attachments (sys_attachment) from a scoped application. When executing my script, I get the following error: Security restricted: Delete operation against 'sys_attachment' from scope 'x_xxxxxx' has been refused due to the table's...
Hi All, I'm observing an issue in our environments where accessing a choice list field value using dotwalk is returning the choice name instead of the value. Is there any system property that controls this behaviour ? Strangely on few other environ...
Hello,is it somehow possible to activate the @mention functionality in Service Portal comments within "Ticket conversations" widget? I've tried in Helsinki and Jakarta and it seems not to work.Thanks, Lukas
Hello Community,I hope everyone is doing fine.I have a widget in my csm portal for watch list.At the moment all users from sys_user table is showing, however I would like to show only the contacts from the same account of the currently logged in user...
Hi All, I am trying to create a UI action which works with ATFs. This UI action will be used when on the test results page as a one click way of getting back to the related test. So far I have managed to get the button navigate back to your last up...
Hello There - Can the 'Show related Incidents' button next to the Caller name that is visible in the 'default' Incident view, be added in the Agent Workspace Incident view? Thank you.
Afternoon. Hoping to get some guidance on a client script to set due_date on a task from to 3 days prior to a variable date input on employee start date. Any assistance is appreciated as my initial attempts with onLoad client script haven't produced ...
Hi, Our users have asked to enable HTML rendering so that links appear as hyperlinks in journal fields on forms.I found the property glide.ui.security.allow_codetag that can help with this - https://docs.servicenow.com/bundle/paris-platform-administr...
Added a Simple List data visualization to a configurable workspace landing page. Also added a filter (interactive filter on classic dashboards). However, the list isn't honoring the filter. Any ideas?
