Hello. I'm configuring ITSM Agent Workspace for the first time. I do not have much experience with Widgets or Portal Configuration sadly. From an Interaction Record when the agent clicks "Create Request" and then selects a particular catalog item s...
I am trying to insert a record to a table using table API (/api/now/table/{tableName}). This is the code I have used exactly like given in the developer.servicenow.com. But I am getting an error in response saying {'error': {'detail': 'Required t...
Hello, What is the maximum number of fields that can be coelesced on within a transform map? I have a transform map configured with 12 field mappings. 7 are being coaelesced on and records are still inserting. When I brought it down to 6, only a few ...
I made a mistake in making a transform map, which is now in state completed, how can I restore everything?
Hello Experts, I'm currently thinking about using Data Archive and Archive Destroy Rules in order to comply with data protection policies. I've looked for documentation on this and found little about it, so I would like to ask you if, when the des...
Hello,So I'm testing out my new Scripted REST API Code which should pretty much return the body parameters. The parameter that I'm passing has a name of short_description and it's is Short Description Sample.(function process(/*RESTAPIRequest*/ reque...
Hi Everyone, I am working on OAuth 2.0 , But getting confused in between Create an OAuth API endpoint for external clients and Connect to a third party OAuth Provider . Can any one please explain me the difference between both. Thanks Virendra
I want to restore some deleted incident's records Conditions like this if delete date < xxxx and record.state < 4 sys_audit_delete，I observed this table, and it seems that the record of incident has become XML I want to read the value of the state f...
Can flow designer detect a change in field value for the purposes of restarting the entire flow? We have a requirement that any time the Due Date value changes on our record, the flow should restart so that it can re-evaluate which state it should be...
Hi, I want all the records that are there in a custom table 1 when a record is created in custom table 2 and then add the records from table 1 to table 2 for the new record created in table 2. What action I should do in flow designer to achieve this?...
Hello Experts, after I upgrade my instance to Quebec , I have this error message in the request page. org.mozilla.javascript.EvaluatorException: GlideRecord.addQuery() - invalid table name: sm_order (sp_widget.8cc0df25875023000f220cf888cb0bb5.scri...
What role is required in order to enable the "Meta" field? Where do you enable "Meta" field so it can be used to create keywords when creating a new knowledge article? Using Jakarta version in ServiceNow.
POWERSHELL ACTION IN FLOW DESIGNER EXECUTES AS SYSTEM USER BUT FAILES AS LOGGED-IN USER I am trying to consume a powershell action in flow designer; the powershell is running on midserver as system user instead of user provided in connection detail...
can anyone help me procss of login into email through midserver script inn servicenow and read he emails
Hi, I have a question about record update log. Is there a way to check the update log for custom table records? Thank you in advance.