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Resolved! Record producer is not submitting

Hi All,I made a custom widget on a variable in record producer.Through that widget I am querying and inserting data into multi-row.It is working fine but when I am submitting record producer it is showing this message "Something went wrong and your r...

SMS notification-India

Hi, I want to send notifications whenever a P1 incident is created to the support group to which the incident has been assigned. We are able to send the notification to the US number but not able to send it when we are trying to send it to India numb...

Slack Spoke for SNOW IntegrationHub

We are working on configuring the Slack Spoke in our SNOW instance and are encountering various issues.  To try and work thru these issues I want to do same in my PDI - install the Slack Spoke, configure it, test it, etc.  However, Slack Spoke is not...

Darryn by Tera Contributor
  • 1232 Views
  • 7 replies
  • 1 helpfuls

Resolved! Survey Conditions vs Trigger Conditions

Hi guys, I'm wondering what's the difference between Survey Conditions and Trigger Conditions in Servicenow. I had always used trigger conditions to send surveys automatically, I didn't even know there was another table called survey_conditions and t...

Resolved! How to get sys_id of Script in code.

Hello, ServiceNow Gurus, Say I have a Business Rule, and that Business Rule calls into a Script Include, and that Script Include writes a message to the System Log... Is it possible for the script include to figure out, at runtime, its own sys_id?  A...

What is best practice for deleting records?

What is the widely accepted best practice for allowing or restricting deletions?  We have a blanket rule that no one but our Security Admin can delete in Prod, but have already made one exception to allow users to delete a personal filter.  We've now...

Megan C by Kilo Expert
  • 2771 Views
  • 5 replies
  • 2 helpfuls

Resolved! How do I add getProperty value to my URL?

Hi guys, So I'm trying to pass the sys_id of a catalog item inside my url in an email script. I've created sys_property to house the value of my sys_id. Now I'm trying to pass that property as part of my URL. Below is the current script that's not wo...

taofeek93 by Tera Contributor
  • 1542 Views
  • 1 replies
  • 0 helpfuls