Resolved! Is there any way to activate JIRA spoke on PDI,without integration hub's subscription package.
I need JIRA Spoke for bi-directional integration between SNOW and JIRA,but not with HI credentials or Subscription,is there any way in between?
Forum Posts
Resolved! Test Data for Incidents
I have logged into my developer instance and my incident table is empty, is there any way to get test data or do I need create all types of incidents to work on them. Please let me know, Thanks
Resolved! How To Change Font Style and Font Color of text in Employee Center Portal?
Hi everyone!We are in the process of shifting from the old ServiceNow Service Portal to Employee Center Portal.We are trying to change the content, font style, font sizes of the OOB in Employee Center Portal.For starter, I need help in changing the f...
Body Response Count And X-Total-Count is not getting match for Attachment AP using postman
Hi All, I am using below url to get all records of Attachment Api (Servicenow)https://xxxxxxx.service-now.com/api/now/attachment but even after using sysparm_offset only getting 992 records only(even after looping also) but in header of postman X-To...
How to disable using local credentials
We are setting up an Azure AD IdP for SSO, and want to be able to disable using the password stored in the sys_user table once the migration is complete. What is the recommended way to do this? We will still have some users that will need to authent...
Resolved! Disable Spell check for HTML fields
How to disable the spell check that happens by default for all HTML fields. System Localization mentions default spell checker as English, but doesn't have a option none. The expectation is that spell check should not happen on the HTML field while I...
Remove user from Group
Hi community, I have a use case where when task was set to close complete(task will set to close complete automatically, once related groups were certified), under related links there is Group section (users belongs to that groups should be removed ...
Resolved! Global search stuck on loading
Whenever I'm trying to search for anything, I am met with a blank page with perpetual "Loading...". Curiously, the issue persists even when I disable the global search in sys_properties.
Resolved! Adding a field to the Ticket Conversations Widget in Service Portal
Hi folks, Looking for a bit of help in adding a field to the Ticket Conversations Widget in the Service Portal. Ideally, I'd like to populate "close_notes" from a resolved incident, so the user can see what action was taken on resolution. I've cloned...
MS Teams installation failed
Hello! When I'm trying to install Microsoft Teams it tells me that the installation has failed. With other instances there is no problem. Any idea what it could be?
Record Producer Best Practice for Scoped Applications
Hi,We've created a custom application with it's own scope that has record producers that reside within a Catalog within the app.We find however that if we want to make minor changes to one of the record producers in the app it seems excessive to have...
How to create a time picker in Catalog form (In Service Portal)
Hello everyone, The request is, we need a field in catalog form (in portal) which should display the dates with time frame. We don't have any OOB field type for that rather than "date/time". Below example for your reference, The field should be a ca...
Resolved! how can we assign the value of one variable as a default value to another variable
how can we assign the value of one variable as a default value to another variable the 1st variable (Requested For) is a reference variable which refers to sys_user table and takes the default value as javascript: gs.getUserID() but the person ...
I want to enable the "Post a Question" functionality in Service portal
Hi, We have a functionality called Social Q&A, once enabled we can see the "Post a Question" in knowledge module. The requirement is to replicate the same functionality in the Service portal. Got many reference related to "Ask a Question" in which th...
Resolved! Problem validating API Credentials with Microsoft Exchange Online spoke
Hi,As part of our ongoing SIR implementation, we are configuring the Microsoft Exchange Online spoke. We are having trouble with the Connection Settings, and the API Credentials. The API Credentials will not authenticate. We have worked with our inte...
