How to change the color of the number and state under request which will come when click on requests in navigation bar (top bar)in service portal. I need to change them to blue color.
I have enabled granting of roles and groups using background jobs instead of foreground job by adding system property glide.ui.schedule_slushbucket_save_for_group_roles and setting to true. Does anybody know the background job details?
I have 4-5 to Scheduled jobs which I want them to run 1 after the other in sequence, how do I achieve, how believe through script include but not sure how and what would syntax of the code to do so as I am not much familiar with Script Include.
With the introduction of the Next Experience UI (Polaris) there was finally the option to choose a Dark theme, but if you cannot or will not use the Polaris UI then you are forced to use the default white theme. In that regards I decided to create an...
In Kingston, two new knowledge roles were added: knowledge_coach and knowledge_domain_expert. According to ServiceNow docs, here are the descriptions: knowledge_coach Knowledge coaches perform AQI surveys on articles and can write, edit and review kn...
Topic: sysparm_query with REST Table API. When we try to create an incident with below API, it should create a ticket with windows server CI, If there is no windows server CI in the system then it should create a ticket without windows server CI. – T...
Hi Community, I am having a trouble inserting values into non-cmdb class using IntegrationHub ETL. ServiceNow documentation says about adding associated class. But, it's confusion for me as I could not figure out how to achieve the same. My requirem...
Hi all, How to select values from dropdown on portal? I tried using Click Component (Custom UI) and Set Component Values (Custom UI) but ATF fails to retrieve Select from dropdown option or click on dropdown to set values Any other ways to do this? ...
We need to schedule a clone every month from our production instance to our QA instance in order to validate against current data. Instance Data Replication (IDR) is not providing us the desired outcome.ServiceNow provides a possibility to schedule c...
Hello community, I have a use case, where custom field "primary set ID " field was added on "Hr compensation" table and need to make it reportable on "Hr case" table . How can i achieve that !! can any help me out in this. Thanks.
Hi All, Hope today finds you well Hopefully a simple one but strangley cannot find anything about it outside of this thread but doesn't help me as i cannot use an action script...https://www.servicenow.com/community/it-service-management-forum/flo...
I want to build a report which groups records into the following 3 categories:1) Tasks which are past their Due Date. (Red)2) Tasks which are within 2 Days of their Due Date. (Yellow)3) Tasks for which the due date is >= 2 days in the future. (Gre...
In the Service Catalog Shopping Cart, if the user clicks the X button next to one of the items, a Popup Dialog magically appears. We would like to remove this confirmation step, and have the cart just go ahead and delete the item. Could someone wit...
When we receive a reply email that updates an existing Case, the whole email gets written to the "Email Received" entry in the Activities log. We want it to truncate it at the "From:" text, so only the actual latest part of the email is saved in the...
