Help text in the input field
Hi everyone, How can I make the 'Help Text' showing up in the input field of the Catalog form itself? The photo inserted below is for reference.. Regards, Priya
Forum Posts
Change the background color for field message to green colour
We need to change the info color to green color for showfieldmsg().
System status page on Now mobile or Agent mobile
Hello, ServiceNow have an OOTB Service status page on mobile (Now and Agent mobile) or not? If yes, ServiceNow have a Service status page. Could you please advise me? if No, How end-user monitor them service from mobile app? https://<instancename>.se...
Resolved! How to auto populate Department from the User [sys_user} table
This is the first custom application attempted. I would like to auto populate the value from the User [sys_user] department field, but I'm not quite sure how to do that. (Refer to attached screen print) I was able to successfully auto populate the ...
UI Builder - How to add Overview tab in workspace same as Audit workspace Record page
Hi All, Recently started creating workspace using UI builder and struggling to know how to add additional tab (Item) on record page. I compared both Audit workspace and My custom app workspace in UI Builder. Both record pages have same configurations...
Edit a CI in CMDB Workspace
Which role do I give to a user so that they can edit a CI? I have tried adding sn_cmdb_editor and sn_cmdb_admin roles but when I open the CI in the details tab, all the fields are greyed out and cannot be changed.
Resolved! Reference qualifier not working for location field
Hi, I have a custom choice field 'Type' in the cmn_location table with choices as A, B, C and D. In the CMDB table I am using a reference field 'Location' which refers to cmn_location. I have applied a simple reference qualifier as below: Type is A o...
Resolved! Import sets stuck in 'Loading' state
SHWe run a scheduled job that calls a web service via a REST message to get a list of user updates from our HR system. The job's script creates an import set with a state of loading and a mode of asynchronous. using a custom table that extends Import...
Change color of knowledge base text.
Hi everyone, Can I change color of this text, How to change and where to change, thanks you
Not able to post a "Work Note" or "Additional Comment" when I change state to "Resolved" with New York Upgrade
Hello, We reccently upgraded to New York, and on one of our custom incident tables, we are unable to post a work note or additional comment when we change the state to "Resolved". Our additional comments section is required. If I add a comment and th...
Resolved! Javascript help for a nested JSON data file
I have a flowdesigner action step to parse a complex nested JSON object; The data structure is as shown below; Can anyone help with the required parsing script needed to get the room data and data from the higher arrays ; ie I should have the floorI...
Resolved! Cannot access Account [customer_account] table with App Engine - why?
Good morning I am in learning mode so please forgive me if the answer is either obvious or in the docs, I did not find it. My question is: I am trying to build an App via App Engine Studio which is based on/extends the customer_account table: But wh...
Resolved! Getting missing semicon before statement error in background script though it is present
Below is the code that I am trying to run in background script to get URL of the knowledge articles, once we get the URL I want to append it with 'href=" ' tag along with it's header, but it is giving me error when I put that lien in the code, other ...
CMDB health assessment methodology
Hello all, I am an experienced IT Asset Management practitioner who is new at a US university that implemented ServiceNow CMDB about 2 years ago and has been operating the CMDB without oversight for the last 6+ months. As part of a larger Asset Manag...
Resolved! Show/Hide Form Section using client script
I have a custom form section on the Incident table called "P&R Info". I'm trying to show this section with a client script and I'm not able to figure out what the internal section name is. So far I tried the following and none worked g_form.setSectio...
