Dear Community, I would like to convert a few fulfillers into business stakeholder license. What i did was add the business stakeholder role to the group containing users. My question is now there are fulfiller roles as well in the group. Does this n...
Hello All, How do you change the hyperlink colour for Knowledge articles via portal view ie our colour is currently green but would like to change this to blue, is this an easy task to do? If so please advise how to? I have read some posts but they h...
Hello, new ServiceNow admin here so apologies if I posted in the wrong forum. We have created a custom password policy for local users and applied it via the Password Reset Credential Store. The question that I have is: Is it possible to apply differ...
Hi, How to hide field on preview icon open record . I used ui policy so it was hidden on form but how to hide on open record preview. Can anyone help me on this please. Thanks in advance.
I wanted to update the default SLA flow in flow designer to Not send the a notification when the SLA is at 75% and if the incident is a major incident. I made a copy of the default SLA flow in flow designer. I added the following new step after the...
Hello,I'm trying to setup user criteria based on group type.On a similar post someone shared this script: var gr = new GlideRecord('sys_user_group'); gr.addActiveQuery(); gr.addQuery('name', id); gr.setLimit(1); gr.query(); if (gr.type == '1cb8ab9bff...
Trying to use Flow Designer to send a survey looking at related list of attendees, is this possible?
Hi, In record producer we have a field which is of attachment type, so where we want to allow only email type of attachment and restrict other type of attachments or files or documents(eg: excel). How to achieve this. provide any solution? Thanks...
Hello Experts, I feel strange when I'm using Glide system API method gs.getUserID in script include, it just returns 'system' instead of the sys_id of the current user. And also other methods related all return 'system'. Do you know the reason for i...
I have written one onchange client script where i have declared one function also but getting warning for that function says "Move function declaration to function body root.". Kindly check the below code where i am getting error for the function "ch...
Hi all, I have created a copy attatchment flow in flow designer(Update record as trigger).Now when I upload a attatchment and update the record the flow is getting triggered and the attatchment is being uploaded into JIRA and later when I change deta...
Is there a way to check on the status of a table indexing request? I made the change 6 hours ago and it's still not complete.
Idea number in the title have been disappeared in Rome. Ok, where did they go? How do I update my config to once again display idea numbers in my list of ideas on the portal. Before upgrade After upgrade You're killing me Smalls. Where do I chang...
Hello Community,I'm configuring servicenow to send notifications when cases have been commented in additional comments.However when I reply to the case from my email client, the case gets updated which is good, but I'm also receiving notifications t...
Hi Everyone, I have different forms in the Service Catalog. I am searching for the APIs to get the Forms information like below: 1. Where Can I find the API to get the below information Form IDForm NameForm FieldsForm Field TypesForm Field LengthThe ...
