Overnight job which updates the subscriptions
Hi Experts, What is the name of the overnight job that updates the allocated entitlements on the License details page for ServiceNow Subscription Management. Can we run it On Demand ? Thanks VW.
Forum Posts
Resolved! How to force a workflow Timer activity to complete and move on for testing?
It used to be the sys_trigger.list and look for WFTimer+sysid of the activity. But not sure what has happened or it is new in london, I cannot find the record WFTimer+my sysid in sys_trigger.list Does anyone know if something changed with this?
how to install app from store.servicenow.com into a developer instance
I've obtained a developer ID and service now instance from https://developer.servicenow.com, and would like to install a free app from https://store.servicenow.com into that instance. However when attempting to log into the store with the developer ...
HRSD or CSM?
Hello Community, I would like your opinion about a choice to do. One company provides HR services to other companies. (as Partena, SDworks, etc)It processes requests and changes for the employees of its client companies.Should they use the HRSD app...
Resolved! How to enable AI Search on PDI instance
I want to validate AI Search on a PDI instance.I requested to enable it from AI Search> AI Search Status.However, even after a few days, the requesting status continues.The PDI environment is patch 5 of version Quebec.I contacted Now Support, but sin...
IntegrationHub - MS AD Spoke - Distribution Group Permissions
Hi I have a flow that processes the removal of AD groups, it is the reverse of another flow we have for providing access to the same AD groups. It checks if you are a member and then removes/adds to the group if required. I'm having trouble with the ...
Resolved! LDAP import is not updating group membership
I create an LDAP import and a transform map for LDAP groups. I have included the following scripts in the transform mapOnStart: gs.include("LDAPUtils"); var ldapUtils = new LDAPUtils(); ldapUtils.setLog(log);OnAfter: ldapUtils.addMembers(source, targ...
Getting 404 Error in Production Instance.
Hi , Using REST API's we have intergrated ServiceNow to 3rd party. From ServiceNow to 3rd party the folders are getting created once request is submitted. It was successful but it stopped working in production environment and throwing 404 error in th...
Resolved! Is there a way to find out what members were removed from the group?
Is there a way to find out what members were removed from the group?
Resolved! Couldn't find the event table in a search list when create record from the flow designer
Hello Community, I have a flow in scope application and Want to fire an event for the notifications from the flow designer. When I select to create a record and in a table, I couldn't find the "sysevent" table in a search list. Is there anything I am...
Auto populate info on catalog item form
Hi, I am a newbie to catalog item form configuration and the below areas holding me to complete the form. 1. Variable set - Reporting User Email/(would like to auto populate based on reporting user name from user table) - I have given the default va...
How to investigate the use of WIDGET in the area.
In order to conduct an impact study, we are investigating where the widget is used. You can check the list of widgets from Service Portal > widgets, but where in the portal is each widget being used? Is there a way to investigate this? We think it wo...
Resolved! Approval Record - Display Value
Hi, smart folks. The Approval table, sysapproval_approver, has as it's only Display column, a document_id type field. The document_id field references another table, sc_req_item. But this has the effect of making the Approval records LOOK LIKE Reque...
How to export data from one instance to another EXCLUDING sys ids (target instance should generate new sys ids)?
This question is applicable for nearly any topic but, specifically, my objective is to export a select number of categories from Knowledge > Knowledge Categories from a Development instance to a Production instance. To avoid sys id conflicts, I'd pre...
Resolved! Agent workspace client script
Hi Expert , Please check the following UI Action. We know that we can write client side + Server side code in same UI action with the help of gsftSubmit() function. I want to do same for "Workspace client script" as well . so when i click button from...
