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Schedule in Change Request

What is the use of Schedule in Change Request ? Like if I select a time interval then the authorized person has to add change within that time limit only ? What if he/she doesn't apply change in that time interval ? Will there be any warning message ...

Shubham15 by Kilo Contributor
  • 1348 Views
  • 1 replies
  • 0 helpfuls

SMS Limitation

Hi, SMS Notifications ( SMS Alternate field in Notifications) has a limitation of 140 char https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0712569. For priority1 incidents, we want to add meeting details along with incident de...

SV6 by Tera Contributor
  • 728 Views
  • 1 replies
  • 0 helpfuls

In transfrom map , if the colease field is empty for multiple records , in source table the records gets updated. We have checked this to true , 'Create new record on empty coalesce fields' on transform map.Can i know how the records with empty colea

In transfrom map , if the colease field is empty for multiple records , in source table the records gets updated. We have checked this to true , 'Create new record on empty coalesce fields' on transform map. Can i know how the records with empty cole...

NA13 by Tera Contributor
  • 1477 Views
  • 2 replies
  • 2 helpfuls

Resolved! Trying to call script include from reference qualifier but not getting the correct groups in the catalog item

Hi, I have requirement that there is one catalog item with two variables User and Group. User is of single line text variable and group is reference type variable. When I click on group search icon, it should display list of only those groups of whic...