After upgrading our instances from Quebec to San Diego, MidServer takes a long time to fully start when running as a non-admin user. I've followed all the procedures to run as non-admin user specifically for the San Diego release and this problem per...
While creating new change, there are two fields service and service offering. What is the use of that two field in Change management ? What is the difference between those two fields ? Can anyone help me please ?
Hi, What is the difference between IntegrationHub ETL and Integration Hub Import and what subscription is needed? (I want to import CMDB data from a third party via an API call). Regards, Kenneth
Manually i can use the background script to run the below mentioned script and update a particular field value, However now wants to know how can i run below mentioned script to update a field value within ATF. Script: var gr = new GlideRecord('x_am...
I have installed the Managed Documents Plug-in and now want to remove this plug-in from the instance. How do you remove a plug-in that is installed?
Select Box, HTML and List Collector are a few variable types in ServiceNow. How many exist? Where can I find a list of the all variable types in ServiceNow?
Hey Team.I got given administrator access including the Learning Credit Manager and Training Manager roles but When I try to access "Manage Company Learning Credits" I don't see the option. According to the training video I should see this: But when...
What is the use of Schedule in Change Request ? Like if I select a time interval then the authorized person has to add change within that time limit only ? What if he/she doesn't apply change in that time interval ? Will there be any warning message ...
Hi, SMS Notifications ( SMS Alternate field in Notifications) has a limitation of 140 char https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0712569. For priority1 incidents, we want to add meeting details along with incident de...
In transfrom map , if the colease field is empty for multiple records , in source table the records gets updated. We have checked this to true , 'Create new record on empty coalesce fields' on transform map. Can i know how the records with empty cole...
I have a widget that when there is no scheduled maintenance, it brings me a message, but I need to make a change, it is necessary to hide it when there is no scheduled maintenance, instead of showing a message. Today is like this: HTML <div ng-if="...
Users are able to select CI in prod, but it is not visible in a test environment for incident/change forms. But as an admin, I can see these CIs in forms on test and prod. Prod is Rome and test is Sandiego. Is anything changed in Sandiego that could...
Hi, I have created a table , which has 2 fields of type as time as shown from the table i have created the record producer , so when i open the form in service portal , the field type as date/ time is shown for these particular fields. so I want t...
Hi, how to make attachment to read-only or not-editable? Table name: sn_hr_core_case_talent_management
Hi, I have requirement that there is one catalog item with two variables User and Group. User is of single line text variable and group is reference type variable. When I click on group search icon, it should display list of only those groups of whic...
