I connected Gitlab and ServiceNow instance for migrating information. I just wonder that can I do something by linking Gitlab and ServiceNow instance excepting migrating information. If someone knows, please let me know.Thanks.
Hi Comunity, I want to configure engagement messenger on my instance, but when I try to start a chat, it is not showing up, in multiple browsers. Am I doing a configuration error? Screenshots: Chrome: Firefox:
I want to add new role to standard (Out of the box) ACL which is used by only itil and asset role.Role type of itil and asset role is Fulfiller, so I wonder the role type of the new added role become Fulfiller.Does anyone know about this?
I'd to know how to restrict a client to allow him to only place one order per catalog item? Any tips are welcome, I'm looking to apply a client script and a script include. Thank you
Hi all, We are looking for a way to compare different date formats. We store date in a string field & then we want to add a validation on server side that if the date is before 02/02/2022 then abort insertion. But the problem is that user who submit...
We have purchased a store app (Scoped App called Financial Services Case Mgmt), that provides a case management solution with Portal and Catalog functionality. We have 100's of Services that we want to load into this new app using Catalog Builder. ...
I have created and KB article and added the following meta data to the article however all search options work except for 'problem' by itself as a key word. Even if I search with a *wildcard *problem I receive the follow message Any suggestions...
Hi, I need to get the date when the "State" of the record was changed to "Approved". I created a Business Rule to capture the date in a Date field when the state changes, but for old records is there way to get the date. I tried GlideRecord for "sys_...
Hi all, I am getting the following error on our MID server. LDAP sync seems to be working fine in ServiceNow, but our discovery schedules are having timeout issues. I am wondering if the two are related and how to fix this error. An unexpected err...
Is anyone familiar with this concept and can explain how it is implemented? I have heard of this being used by some companies, but I am not sure I grasp the concept. I assume you assign Admin roles on the fly, only when a Developer needs it to accomp...
Dear SN community, I am new to the team to build up our catalog items for our service catalog.I have an item with a few input fields and dropdown boxes, but I want to have a button included.When the button is pressed I want to trigger a serverside "A...
I am not able to access Task table from flow designer. I am able to access these tables only. but not task specifically. Can anyone help please ? Thanks
There are already an acl which gives restriction to state field in approval table and i created an acl to give access to state field for some more users and when i deactivated the acl which is still giving access to everyone. Please help me on this.
Hi, team. I need to validate a variable field. I tried variable validation regex but it serves only 80% of my solution. I have a field : number_Of_case variable. I have hr_case table. If any one enters value in number_of_case then it should validate ...
I have two instances and I'm struggling to migrate "Roles of existing Group" that another instance created xml to the other. If someone knows, please let me know. Thanks.
