Resolved! Error on Agent Workspace
Has anyone encountered this error on a list visualization in a workspace? In the UI builder, the list shows up fine. An error has occurred, variable 'table' has coerced Null value for NonNull type 'String!'
Forum Posts
Python Script integration with ServiceNow
Hello! We have couple of python scripts which we want to integrate with ServiceNow. So basically we need a kind of input FORM and use such input as variable and execute python script in back-end. I would be happy to provide more details if required. ...
Resolved! Data Pills below Array.Object are disabled (grayed out)
In Flow Designer I added the ootb Workday HR spoke action called "Look up Location Details" to a subflow. When I try to log data returned from the action the problem is that the last selectable level in the picker occurs when the data type is array....
Service Portal - adding 'Close Notes' to Ticket Conversations Widget
Hi All:We have a requirement to add close notes to the ticket conversations widget in Service Portal. We need there to be notes in the request details form about why a ticket has closed so that the customer has a point of reference other than email...
Resolved! Azure SSO redirects to External Logout
Greetings community, I have an issue regarding SSO to our instance. We've recently set up SSO through Azure, and when our users (ITIL and non ITIL) are trying to log on to our instance, they're all redirecet to /external_logout_complete.do: Any su...
Resolved! ACL to restrict editing of Assignment Group on Incident Table List View
Hello, We have a requirement to allow list edit on assignment group to only certain groups. I have figured out how to allow the groups to edit list view but all fields are editable any suggestion without having to create additional ACL's to lock do...
Text editor on Service Portal widget
I have a requirement for a text editor on the portal, similar to the "HTML Script" field type you see in email notifications. It needs similar functionality that the "HTML Script" field provides.I know about some Service Portal functionality like <sp...
FLOW DESIGNER: Custom table to lookup a record is NOT being displayed.
I have created a custom table to use to perform lookups. When I'm in Flow Designer, working on a Flow, and I select the activity to 'Lookup a Record', I do not see my Custom Table. The custom table had four (4) ACLs on it, but I have since disabled ...
Request Item "Printer Friendly Version" showing all variables, including variables set to non-visible.
I'm trying to alter the printer friendly version on my request items to show only the variables fields visible on the Request Item, and not hidden variables that are marked hidden on the form due to various UI Policies. When you view the printer frie...
show/hide widget with condition
Hello Experts, I have no idea.. why my code is not working. I want to display the widget when the created condition is met. html <div class="row" ng-show="data.visible"><div class="panel-group">test content </div></div> server (function() { data.vi...
Resolved! Search PDFs within a KB
Colleagues,I have about 4000 documents (PDFs) from scans years ago, and I have them in a KB. How can I search their contents since they are images? Can SN search PDF contents within a KB? I have the KB search in a portal page. I entered "five years" ...
SSHCommand: Cannot connect, status is TCP_CONNECTION_FAILURE.
Hi All, I am trying to Run SSH Command (hostname) using Custom SSH Activity. Only Credential tag, command and target is added in the activity. When I click test inputs, I am getting below error. errorMessages": "SSHCommand: Cannot connect, status i...
How can I get the output from a custom powershell activity to show in another activity further in the workflow
Within the custom PS activity, I set up the variable to output: Write-Host "$($DPW)". The next activity is a notification where I need to take the output (dpw) and send in an email. I've tried several things within the notification with no succes...
Resolved! M2M - Advanced Reference Qualifier
We are trying to use an advanced reference qualifier for our M2M references to filter to specific "hardware". From reading the forums it looks like "parent" and "current" exists; however, when I do a javascript:gs.error("asd" + parent); I get org.mo...
knowledge management taxonomy
I am looking for taxonomy ideas for our Knowledge Articles. Can anyone share an examples or categories?