I'm trying to better understand how to configure KB articles to be found when searching. Are keywords used to improve search results or is there some other mechanism used? For example, if I search for a particular word (e.g. "standards"), I would e...
This exact wording is not found on/ in the UI builder fundamentals so I'm having a hard time finding answers to it.
In the example below, there are 200 members in Group A and 180 members in Group B. How would you best go about moving all the members from Group B to Group A? Resulting in 380 members in Group A and no members in Group B. thx, Parker
hi i currently started working in ServiceNow for 4th months .i want some sample freshers resume kindly please share if any body has the sample copy please share it or give me few tips how a fresher sample resume should be , since i have very less ex...
Not the links for reference fields but the URL of the record itself, for a incident e.g. https://<instance>.service-now.com/nav_to.do?uri=incident.do?sys_id=b3c426671b8a44d0077621ff6e4bcbd3 Or would you just ask the parter to append the returnable ...
Hi!How can I export the date of Field changes to excel of all tickets that state was changed to 'qualified' ?Thanks!
Where is the default list layout of a database view table being set? When I am on the 'incident_sla' DB view table I can see only 4 columns on the default list layout. I would like to know how only 4 fields are set as the default list layout. The Pro...
I am working on JIRA Spoke connection in Flow Designer, I am using pre-prepared inputs from JIRA Spoke application and I have noticed, that I can't use some data pills from the picker. I can't use anything under Array.Object. For example I would lik...
I am trying to connect to Oracle DB to unlock use account and my query is alter user <UserID> account unlock I am trying to Sanitize the userid value , but it is appending single quotes to the userid value. How do I remove the single quote and pa...
Hello, I'm having a Flow that fetch records using 'Loop up records' based on some condition and if condition satisfies then have to update the record. Before updating the record I would like to generate a CSV file from the 'Look up records' to ensure...
Are there any best practices for how groups are managed across multiple modules in the ServiceNow platform? Are folks using separate groups for each module or the same groups across modules? Are there pros and cons of both ways? i.e., Separate groups...
Closing Record producer OnSubmit() client script using window.top.close(); throws javascript error in browser. Using - top.window.close(); works fine but shows -- "Leave Site? Changes you made may not be saved? Leave Cancel" How to prevent this messa...
Greetings, We have an action which makes a rest call to our monitoring service. It then returns a json string, from which we need a single field. We attempted to use the built-in JSON parser to grab that field, but (at the recommendation of HI suppo...
We are migrating users from Homepages to Dashboards.Currently, the Homepage has a lot of reports, but if we Convert to Dashboard, all reports are still on 1 tab.Ideally, they get split into separate tabs, so 1st tab loads faster.Instead of having to ...
I am pulling data from the VMware vCenter API, which uses basic authentication for the initial call and subsequently can use an API session key instead of continuing to use the basic auth and my customer wishes to start using the API token and drop t...
