Hello, Two groups write articles in the same KB. They have knowledge role. Is it possible to one of the two groups to publish articles in a category restricted to them only ? Thanks in advance, Yassine
I created a report from the Requested Items Table. I am trying to create an interactive filter that allows me to search/query the report. There are thousands of records in the report and the user wants to be able to search an RITM in a search box tha...
What is the difference between Active and Locked out fields in user Creation.
Is it possible to display the execution result message of the schedule job like an sample image below?Result example:"Batch processing is complete.Number of cases processed: XX casesNumber of successes: XX caseNumber of failures: XX" case※Is it possi...
Hi, I am integrating with some functionality within the Microsoft Graph API and have followed these steps to configure my lab environment for access: https://docs.microsoft.com/en-us/microsoft-365/security/defender-endpoint/apis-intro?view=o365-world...
Does a document exist that identifies the Pros and Cons of creating one or multiple Knowledge bases. We have many many products and a customer can have one or many of them. We are trying to determine the best route and why.
So I am having an issue with some LDAP import AD groups missing 'member' field information. Which is causing issues with adding users to the group with the missing member details. So I have three test groups that have three different group scopes ass...
I want to set:1) Maximum # days a user can use ihis password2) Minimal # days before a succesfull password can be changed again3) Number of passwords rememberd so they can not be used againFor bullet "1" I do not have the solution.1) Password can be ...
Hi community, I'm actually working on a incident, which I can not explain : My customer has created scheduled jobs, which create, through a template, a catalog task (also without any RITM as a parent). When the assigned to on this task tries to acces...
Hi All, Greetings, I have a custom app which is extending case table. I have created a flow XYZ which triggers and works fine when a case is created by ServiceNow API explorer or Postman. This flow triggers on create/update of the case and run only o...
In scope application's scripts, I wanted to add version .So when I came to develop something I will understand the version of the script. Is there any provisions in ServiceNow to add the version in the scripts.
Hi All, Quick question, has anyone got inbound email working in flow designer? by that I mean actually sending an email to servicenow instance and it generating a ticket through Flow Designer? Many thanks SW
Hi, I moved the workflow from one instance to another instance the workflow is in Application - Client Software Distribution . After moving i am not able to see any activity inside the workflow ?
Hi, I'm wondering if it is possible to @mention a user to a work note from a UI Action? We want an approval button on our Agile Board, and wish to utilize the "Activity Stream @Mention Email" notification if possible. Therefore I want to @mention the...
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