Service Portal - Export KB Article to PDF
Is there any way to export KB article to PDF in Service Portal? Or, has anyone developed SP widget to export article to PDF?
Forum Posts
JDBC WF activity to use integrated authentication instead of credentials?
Hello SNow community,we want to run a JDBC wf activity to run a SQL command on a internal MSSQL server (INSERT) over MID Server. For testing we added a JDBC data source and enabled "Use integrated authentication"-Flag, so no credentials are required....
Resolved! Portal HTML Variable
How can I change the default height and width of the HTML variable in a catalog item? I want to make the height larger(to get rid of the scrollbar)
Resolved! Change size of html editor
I have a catalog item that is displaying has an HTML editor to display the training courses that someone need to take before requesting access. This is displayed on the screen as read only. Is there a way to make it longer do it does not have a s...
Flow Designer - PowerShell step - error="Failed to acquire lock for plan from instance for context"
Hi all I have an issue in Flow Designer when running PowerShell or AD Spokes via MID Server, I've been getting the following error: "Failed to acquire lock for plan from instance for context: {sys_id of context}" such as the screenshot below. Flow U...
How to integration workday integration with service now?
when we are creating a record in the workday that automatically creates in service now for that how to do integration workday with service now. can anyone please help me with this? thanks, Upendar.
Resolved! Create catalog request through email inbound action ?
I have a requirement to auto-create catalog request through email inbound action, I set up the inbound on sc_req_item table but I am not doing a current.insert() otherwise it will double submit the request(as the order is already placed through Cart...
Resolved! Send all email to this test email address (non-production testing) ... sometimes?
In our ServiceNow DEV instance, we manage stories using Implement Now. We would like to send emails from it however it's DEV so it doesn't send email because we've set the email property (email_properties) > "Send all email to this test email addres...
Create Advanced Script on User Criteria for locations
Hello, I am trying to create an Advanced Script for User Criteria to make a content item available for certain locations. There are about 100 locations that the content item should be available for. Below is the script that I am using and is not work...
Resolved! Server JavaScript error Cannot find function approvers in object - Service Portal Error
Hi Team, I am getting the below error message in my Service Portal Server JavaScript error Cannot find function approvers in object [object application name]. I am unable to figure out what is causing this error message to appear. When verified in na...
ServiceNow integration with IBM MQ
I am trying to integrate ServiceNow with IBM MQ system through Orchestration JMS activity. However i am receiving error while creating the credentials itself. I have tried with the initial Context factory as "com.ibm.mq.jms.MQQueueConnectionFactory"....
Resolved! How to call email script from the flow designer
Hi All, We have requirement to send emails to all the group manager as the part of daily scheduled job. We are exploring how to achieve this using flow designer. Question - Can anyone let us know how to call email script from flow designer. The belo...
APM Licensing Question
We are preparing to implement Application Portfolio Management (APM), and a licensing question has come up. We know that there are 3 roles associated with APM: Admin (sn_apm.apm_admin), Analyst (sn_apm.apm_analyst), and User (sn_apm.apm_user). We a...
Need help regarding a requirement. On Applications(cmdb_ci_appl) table we want to have a field called Security role as a drop down(not unique for all applications) with different values.Each Application will have different security roles and we want
Hi All, Need urgent help regarding a requirement. On Applications (cmdb_ci_appl) table we want to have a field called Security role as a drop down(drop down values will not be unique for all applications) with different values. Each Application will...
Auto populate reference variable based on another reference variable on a catalog item form. I have reference variable Application referring to 'Name' field on Applications (cmdb_ci_appl) table and another list field called 'Roles' in it. On catalog
Auto populate reference variable based on another reference variable on a catalog item form. I have reference variable Application referring to 'Name' field on Applications (cmdb_ci_appl) table and there is a list field called 'Roles' on same table, ...
