Hello, I have updated a service catalog item and the workflow to generate multiple tasks if multiple options are selected. My catalog tasks are not showing up when I test the form can anyone help? It has to do with if a user checks any of the access ...
When making changes to an existing, active Flow, is it possible to backout the changes and revert back to the original active version of the Flow?
Hi All, I have noticed some Records in my Update Set being updated by the User "guest" and wonding where this came from. I assume it has to do when pausing work, get back and in the meantime being logged out from ServiceNow Instance and then make som...
I am trying to Integration the tool Target Process to ServiceNow. I have created an oauth entry under Application Registry, "Create an OAuth API endpoint for external clients," to connect Target Process to ServiceNow. Now, I am trying to create an au...
Hello, I am struggling to find how to capture selected records in a List UI Action on the incident table. What I need to be able to do is get all the selected incident numbers (this needs to work for select all as well). Any ideas? Thanks!
We have successfully setup SSO for our users on one of our Azure AD tenants. However, we need to add another Azure AD tenant and allow their users to login as well on the same ServiceNow instance. We followed this tutorial: Tutorial: Azure Active Dir...
Hi Listers, Is there any way to call an event registered in a scope application from another scope application?. The use case is this: I want to build a scope application that will be used by other scope applications - this scope application will pro...
I want to get access to my own variables in the email body in a script part in the flow designer. The variable is placed as described in servicenow docs with Name:Value in the email body. The query with fd_data._1__look_up_record.record.body.name re...
Hello, I'm trying to send an email from flow designer that sends a list of records from a "Look up Records" step. However, I can't seem to figure out how to display any data from the records and it's only passing through sys_ids. This results in a l...
is this possible?
How to access global system properties in scoped application flow designer. Thanks in advance.
How to set up a response SLA? Do I need a plugin for this? I already have SLAs set up for resolution, but I would also like an SLA for first line response. Please provide detailed instructions, if possible!
Hello all, Has anyone had any issues creating a UI Policy to hide/show a checkBox field for a service catalog item? I will document my UI Policy below. Condition:test_selectbox = new ortest_selectbox = oldCatalog UI Policy Actionstest_checkbox...
Hi, I want to add a tooltip for a variable in catalog item,i can use OOB tooltip but client needs Tooltip with huge information. it cannot possible with OOB tooltip.can anyone help on this? Thanks in advance. Regards Sunita
