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Resolved! Sort In Ascending For Reference Field

I have a reference field that needs to show list data in a pop-up with ascending order sort, I have updated the attribute of the reference field.is there a way to that we can make the default ascending order for reference pop up?

manas5 by Tera Expert
  • 2683 Views
  • 2 replies
  • 2 helpfuls

Resolved! Sending Notification using Flow Designer

Hi, I'm trying to send a notification using a flow activity. I followed this official Documentation : https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/flow-designer/reference/trigger-notification-action-designer.html But I...

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Pascal P by Kilo Guru
  • 5534 Views
  • 3 replies
  • 4 helpfuls

Resolved! Notification to(script) in workflow

Hi,I'm trying to script who should get an email notification from the system, through workflow.I've created a Notification activity like below:Then i want to send an email to requested_for (reference to sys_user), requested_for is a variable so i've ...

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Resolved! How to get values of variable in UI action

Hello, How can I access variables using a UI action? I need to be able to create a new record through a UI Action. My UI Action works, but I have no idea how to access the variables and use them to set fields on the new record. My UI Action currently...

mballinger by Mega Guru
  • 3154 Views
  • 4 replies
  • 4 helpfuls

Attachment MIME type Validation problem

I have set up .txt files to be allowed uploadable as attachments (among others). I also have MIME type validation turned on. When i upload a text file with an email header as the contents, the system rejects it for an unknown reason. I turned off the...

Kevin179 by Kilo Expert
  • 6475 Views
  • 4 replies
  • 2 helpfuls

Desktop notification in Agent Workspace

Hi All, We have a new requirement to display desktop notification when a new chat is coming to an agent in Agent Workspace. Because currently we have only alert message in AWS homepage when a new chat request is coming...SO if support agent is in ano...

Saranya VS by Giga Contributor
  • 4114 Views
  • 8 replies
  • 4 helpfuls

Resolved! Chat notifications in browser

Hi, When a user uses the chat function in the portal to chat to a service desk agent is it possible to configure so the browser window flashes when there is a new message from the agent working in ServiceNow ITIL view? At the moment for me only a sou...

cw82uk by Giga Expert
  • 4927 Views
  • 7 replies
  • 1 helpfuls

AD Spoke and adding fields in Flow Designer

I wanted to add some fields to the AD Flow, both for create User and Update user. I was given a link from HI to this article: https://hi.service-now.com/kb_view.do?sysparm_article=KB0794226 I have gone to the script and updated with an example $divis...

Damian20 by Tera Contributor
  • 1796 Views
  • 3 replies
  • 0 helpfuls