ServiceNow AI Platform forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Need logic to make comments mandatory when state is changed from another state to "on hold" only on initial change

Hi Community,      I have a requirement that the "comments" field be mandatory when the state of an incident is "on hold".  I need to create logic that makes this field mandatory only on the initial state update.  For example, if the state has been c...

Resolved! Enable UI Formatters on Service Portal Form Widget

Because the Service Portal does not support UI Macros, it instead allows us to create and use widgets in their place on Catalog Items. But did you know you can do something similar for forms that use UI Formatters based on UI Macros? If you take a lo...

mspeirs by Mega Expert
  • 6771 Views
  • 9 replies
  • 6 helpfuls