Set accountExpires attribute in Active Directory
For user account, I have account Expires date on RITM. Using Orchestration, how can I set accountExpires attribute in Active Directory.
Forum Posts
Resolved! Not able to publish the Knowledge Article
Hello Experts, I am facing Issue with Publishing the Knowledge Article.Below are the Steps followed GoTo Knowledge Base->Select the required Knowledge Base->Click on the Create Article button Create the Article and Submit Now Open the Article visible...
How would one go about exporting the CI and relationship data from your CMDB out of one instance into another?
We are merging two SNOW instances into a new fresh Madrid instance coming up and I am beginning to research the process of getting the data from our existing CMDBs into the new instances CMDB. Any thoughts or tips would be extremely helpful. Upda...
Field Style using JavaScript Value for dot walked field that is not empty
I am trying to use a System UI > Field Styles on the Requester field on the Incident form. We have added a string field called Special Handling to sys_user. I am trying to use JavaScript in the Value field. If the Requester's Special Handling fiel...
Resolved! Best Practice for "Domain Controller" Variable in AD Orchestration
Hey all,We're configuring some Orchestration activities with the goal of automating user account creation. When using the Active Directory Activities, the activities require the IP address of a domain controller instead of using a hostname such as ex...
Resolved! AZURE AD SSO intergration wierd certificate error
Dear all, I try to test the SSO integration of service now and Azure AD. For that I have follow instruction from the link below : https://docs.microsoft.com/en-us/azure/active-directory/saas-apps/servicenow-tutorial But when I test my connection I ...
Resolved! ODBC driver does not work in Visual Studio (SSIS)
I am trying to ETL data out of my ServiceNow instance and into a SQL Server DB. I am extracting data via the ODBC driver, and I'm using SSIS as my ETL tool. I'm running into a problem with my ODBC source in my data flow task. In SSIS, I have create...
Replace single backslash with double. How does it effect string that already have double backslah
Hi , I'm using the below code to escape single backslash that is present in my JSON payload json_payload.replace("\\","\\\\"); This works fine when the payload contains single backslash. eg {"name": "\xyz"} This gets converted to {"name": "\\xyz"} bu...
Wanting to Import data using external REST service on a schedule using Import Set / Transform Map
We're running into an issue where right now we are using Scheduled Jobs to kick off a script include that uses a MID Server to connect to a 3rd party system for importing data into a ServiceNow table directly. What we want to do is use Import Sets an...
Resolved! How to add the image content from sys_attachment in email template.
I want to embed an image in email template from sys_attachment table, as I have added the attachment in change_request table and when i open form view and click View attachment below URL is shown with corresponding image, but as i need to embed thi...
Calling a subflow from a business rule
Hi, I am trying to call a subflow from a business rule but it doesn't work. Could someone please check what I am missing. I am running the business rule on after update and this is the code snippet: (function executeRule(current, previous /*null when...
Let's talk about the Knowledge tables
I was building a report today based on the "Did this article help you?" question that appears on articles in our knowledge base and hit a bit of a snag. I didn't know which table or what grouping to use. When I checked the documentation for tables, i...
Resolved! Adding Approval Comments to Catalog Item RITM Description
Hello, For a requirement on a Catalog Item, I need to add the comments from an approval to the RITM description. I will post an image of the current flow and script below, but I am running into an issue. The script works for the first few approval...
Resolved! Primary IP Address field of every CI is not getting updated.!!
Hi All, I am using Kingston Patch 12 version, where I am having an issue with the Primary IP Address field of the CIs. All of the classes which have this field is not getting updated such as Routers, Firewalls, etc. Whenever I am trying to update the...