How to find the script for ${URI_REF} in the platform. we want to modify it according to our business need. as it is global change we cannot create custom URL in each notification. we have 500+ notifications
Hi Guys, I have a OnSubmit Client Scripts as below, tried to add in "g_form.clearMessages();" in order to clear the precious error messages, but it still leaving the first error on top and unable to clear it. (If I remove the "g_form.clearMessages();...
I need to call a RestAPI which requires Windows authentication. How to solve it if REST MessageNew record definition does not support this kind of authentication? I have prepared a Service account in same domain for this purposes and I can provide cr...
While executing 3rd Party rest apis with basic auth I am getting the following error:Tried setting the system property "com.glide.communications.httpclient.verify_hostname" to false. After setting this faced with the issue "No Certificate issuer fo...
Hello Everyone,I have followed the following procedure to integrate servicenow with Azure SSO, in fact I have checked everything three times to make sure I don't miss anything:https://docs.microsoft.com/en-us/azure/active-directory/saas-apps/servicen...
How can we overcome the default hard-limit of 250 records for a single SOAP request? If so, how can we achieve it using pagination or through other means? Please share an example of pagination using SOAP if applicable. Here is the endpoint https://ex...
Hi All, I am using cart API to create an RITM.Ran the below code in after BR.I am able to set the values of all the string fields except reference field.May I know what is wrong with my code "u_manager_name" is a string field of remote table and I a...
Hi All,How to disable the Browser Back button in Service Now, based on URL.Did anyone worked on this. Any help will be greatly appreciated.Regards,Gaurav
I am trying to automatically redirect a user from the original menu that appear with all the Topics, rather than have another link appear for a user to click on in the Virtual Agent. For example, here is All the Topics that are active. If I press on ...
Hi, How is it possible to make the text "How can we help you?" align to the left and change the font size of the text? Best regards,
My goal is to create a Flow, that is triggered by a Record Producer with a mandatory attachment. The record created by the Record Producer could have multiple attachments and at least one. For Each attachment I want to create a Data Source Record and...
Hi guys, Using flow designer, how can I automate the fulfilling of a catalog task that adds users to different groups. The request contains a list collector of all the groups the user needs to be added. Below is the flow, I can't seem to select the g...
I'm trying to setup some favorites functionality for a portal using the sp_log table to store the 'favorites' (rather than creating a custom table). This table works well for me because it has all of the attributes I would need anyways (the user, the...
Hi everyone I recently noticed that our SLA reminder mails (notification triggered by events in workflow) are not shown in the activity log on the Incidents even though they are sent/received. All other notifications related to the Incidents and requ...
Hi all, when I impersonate a user with itil role, once the incident is closed the user receives the following message "You do not have permission to contibute to this knowledge base". What changes do I need to make to allow the user contibute to th...
