Hello, I have an ATF that I created. It involves ordering an item from the Service Portal. When I get to the approval process and marking tickets as Closed Complete, I jump to the server section and use the Replay Request Item. This allows me to grab...
Hi,Have anyone done snow integration with InContact?If so please help me to start with the process.Thanks in advance.
Hi All, I am looking for a functionality in Service Now Platform wherein I am looking for the below two functionalities: 1. Export the data of multiple tables to a excel sheet from our Service Now instance. 2. Import the data to multiple Service Now...
Hi ServiceNow Community! I have two questions. Q1: How do I change the background colour of the below icon link beyond the options available in Bootstrap colors? I have read on another post that you insert the following CSS into the your widget i...
Hi All, We are trying to integrate ServiceNow with Cookie Compliance on one of our public-facing Service Portal. To implement this, we need to embed the Cookie Compliance script (basically as <script> tag) inside the <head> tag of the Service Portal ...
Is it viable to have Cancel Request UI Button on Task form and Request Item form and once the user clicks the button, a message should popup as a warning. How would you do it? Any suggestions?
Hi everyone, Can anybody please tell me what is Persona in ServiceNow and how can we create and use it. Do we need to activate any plugin or enable any property fro using them? I am unable to find any helpful article or video related to this.
HI Expert, I want to add additional drop down item under the user menu on header menu, but could not find where to customize it, could some give me a hint? Thanks lot for your help! Jerry
Hi all, Is there a way to create and include custom CSS page in Service portal, What would be the steps to achieve it?
I have a UI page displayed using GlideModal on a form. The issue I am facing is that I am not able to reload the page after submission of the UI page. It is because the processing script is not executed.
Is there a way to get the machine name(fqdn) of the User who is logged into ServiceNow ? The logged in Users / Transaction Logs all provide a masked IP that is not resolving to anything. The ultimate objective is to read the machine name from the log...
Hi all, When viewing a Problem records where are possibilities to add some incident or changes from related lists. If you click "Add" button, a pop-up comes with a nice table view. The table could be filtered and records could be marked as "selected"...
After enabling Service Portal I've noticed there are no Knowledge articles available in the OOB Portal. We have several active knowledge bases, but nothing is shown in the search results, and when I navigate to the Knowledge page, there is a message ...
When an user selects 'No' for a particular variable, an alert box should be displayed and also they should not be able to submit the form. I need to write a client script for this.Can you assist me in achieving this?Best,Akshitha
I'm testing a SN catalog item. When a user gets directed to the SN form from another website, some parameters are passed through the URL and used to auto-populate the form. One of these parameters is the user's IP address, which is used to populate a...
