So we have put a lot of work into making our new Service Portal and would like to drive the users to it. I have the log in rules working for that but I have questions about what I need to do with the old self service portals that we have. Currently...
I have a requirement where i need to implement a "save as draft" functionality for my catalog item.I have created a save as draft button using UI page on my catalog item and wrote some script to generate a service request.But i don't want that servic...
Hello, I'm trying to whitelist a custom URL to our instance. I'm trying to follow the documentation in the link below, but the instructions is not complete here and I could not find the complete instructions. https://docs.servicenow.com/bundle/newyo...
In flow designer, I am using the action lookup records which has max records as set to default 1000. In docs its mentioned its give result upto max 10k records. So I have a use case where I want all records on a particular condition. So is there any ...
What does the "disable category editing" button actually do out of box? Does it prevent ANYONE from creating new knowledge categories? Or does it prevent just users with write access to create articles the ability to create new categories? I have a K...
Hi, I need to add the validation script on multi-row variable set which will validate the value in the single line text and restrict user to add the row in MRVS. I tried below Catalog Client Script but it is not working Applies to - A variable set T...
Hi all, I want to show only records created by current user and current date in my simple list widget. How can I achieve this? Thanks in advance!!
Im trying to transform a date from a string field to a data field on the target table. The date is in mm/dd/yy format. The error im getting is this "Unable to format 05/23/20 using format string MM-dd-yyyy for field u_effdt" Whats the best way to acc...
Hi All, I want to update group record using flow designer.In our developer instance when iam running the flow designer as admin user(User initiate session as admin) update is happening. But when iam running the flow designer as "System User" it is no...
Hello, I have a first dropdown field (field type - 'Reference') with 5 values which has A, B, C, D, and E. I have the second dropdown (field type - 'List'). I need to populate the list collector with all values except what is selected in the first dr...
We have a field type "File Attachment" in the custom table. but the field is not visible in the form widget. Is that field type is not supported? How to show that field on the form widget?
My team is going to be creating rather sizable knowledge articles based on existing Word documents. Is there a size limit? We have some documents that are in excess of 20 pages. Want to know if I am heading into a problem. Would also like any pointer...
Hello, Edit: Solution is already found. In addition, you can increase the number of articles displayed in the Featured Content block by modifying the property: glide.knowman.content_block_limit. By default it is set to 5. We've been cleaning our ...
getXML() vs getXMLAnswer()? which is the best to use?
Hi, I have a onSubmit client script on a record producer where I throw an alert box. When the user clicks on "Ok" on the alert box- a dirty form error alert box pops up with the text "Leave Site? Changes you made may not be saved." How to override ...
