Is there a rule in ServiceNow to name different instances

[wakespirit]

Dear all,

When we are talking about development we are dealing with different stage from agile perspective, using different environment until production like DE, TEST, PROD...

When we need to define different ServiceNow instances for DEV, TEST, UAT, QA and prod.

Does service now have some naming rules or standard rule on naming instances ?

regards

[Alberto Consonn]

Hi scal,

There is no any rule from ServiceNow for defining the different type of environments.

That process may need to be defined by your company or department.

You can simply ask a name of instance and a type of environment (prod or non-prod).

For example, in my company we're using ITIL best practices, so we need 4 different environment:

• Production
• Test
• Dev
• Sand

When we have a new idea, we do first in Sand, then in Dev, Test and finally in Prod.

Hope this will clarify your doubt.

Please, remember to mark Correct or Helpful if you find my response useful.

Cheers
Alberto

[Lucas Vieites · Accepted solution]

Hi there, scal,

there is a naming convention, although very flexible: Instance rename policy for customers. To spare you a click, basically:

• Production and/or sub-production instances cannot contain the word 'demo' or 'pov' or 'poc' as a suffix. 
• Instance names can be alphanumeric.
• Instance names cannot contain special characters (e.g. $, %, &, -, *).
• If the new instance name has 3 characters or fewer, additional review and approval is required. 

Kind regards,
Lucas Vieites

P.S. If my reply helped you, please mark it as helpful or correct so other community members can benefit from this information.