Hi all,I found out that in the new Service Portal attachments in knowledge articles just don't get displayed (I have Display Attachments to true in the article). They do show up in the Knowledge homepage. I am not sure if I am doing something wrong, ...
Hello everyone, I have a few questions: The first question is what's the difference between the RITM and the SC Task? My next question is, do you need the REQ, RITM, and the SC Task relationship or can you have just the REQ and SC Task relationship, ...
In Flow Designer, in Run Trigger, set a value other than Once and perform a test. Bad Request will be displayed. The following message is displayed in the below right. "Invalid values ​​passed to the API, details: Record is mandatory and must be fi...
Hi All, I have situation where i need to make two outbound call. The second call is based on the first call result. Now when trigger second call i got below error: Cannot find function getStatusCode in object [object RESTMessageV2]. I couldn't find a...
We have inbound setup in our customer instance, where in it process the incoming email if it has the specific subject. It works fine for some users but not for everyone. When an email is received, it's not getting processed. Type is being set to "rec...
Can anyone provide me CSA material.
Hi SNow Superstars, We have a requirement to integrate E-signature of documents into a workflow. But's not an HR case workflow. From the docs looks like E-signature is a platform capability but there is very little guidance on how to set up E-signat...
I want to add 6 icon widget in a line .How to do it.
I cant edit widgets ,its all read only.
Hello, We are looking to export all of our Knowledge articles in editable format (e.g. Word/XML) and maintain all embedded images. We need to do this for all of our published articles at once and are getting corrupted files when trying to download ...
I see a long history of questions and answers related to date/time functions, and time zones. But in Flow Designer, a Data Transform is provided. It can easily add/subtract days, hours, minutes. However, it assumes the input is in UTC, and it prov...
Hey friends, I have GR to static HTML table, and i am Queering to static content field: var gr_table = new GlideRecord('content_block_static'); gr_table.addQuery('sys_id', '36b358c2dbb5d010700b17913996197a'); gr_table.query(); if (gr_table...
Hi, I have created Global Fix Script to create records in one of my scoped applications. But, I got below error. "Security restricted: Create operation against 'x_486589_demo_scoped_application' from scope 'rhino.global' has been refused due to the t...
Hi AllI'm new to using Servicenow and would like to understand if its possible to embed the widgets into different applications.For example, I'd like my users on an application to be able to click on a 'help widget' and search for the appropriate kno...
So we have put a lot of work into making our new Service Portal and would like to drive the users to it. I have the log in rules working for that but I have questions about what I need to do with the old self service portals that we have. Currently...
