Hi Everyone, I am working on an inbound action and I can't seem to find out how to detect if the first line is blank in an email, with just a carriage return. I've tried finding \n \r and \n\n. indexOf() seems to return the first time they come up in...
Hi Team! I'm aware that this might be a silly question because everything in SN is Cloud based, but, is there any official documentation on minimum and/or recommended system requirements to browse ServiceNow? The head of my department insists that h...
I am working on BMC Remedy platform and have a plan to move to service now, can anyone suggest best practice of moving CMDB data from remedy to Snow or anyone has an experience of migration experience?
Hello Experts, I have a requirement wherein i need to prefix a Variable value and also allow the requestor to fill the rest of the value for the same variable. For example, I have defined a variable to enter the Model Number of Windows desktop and th...
I have updated my password requirements in the Installation Exit "ValidatePasswordStronger"; increasing the minimum password length from the default of 8 to 10. I also added a requirement that the password must include a special character. This wor...
Hi all, Looking to see if anyone had to deal with managing segregation of duties to meet auditors information security key controls. Found similar question was asked about a year ago. Refreshing just in case someone able to share their best practices...
So I've been trying for a while to add a custom component to catalog items to do a quantity in service portal. Not an item quantity, an option quantity. Our console solution was to have a lookup select box on the catalog items that pointed to a cus...
I'm not sure if this would be the best place to post this but I thought I'd ask since it's somewhat related.We have an SSO setup between ServiceNow and Active Directory. My organization has recently implemented a policy of deleting user accounts ever...
HiI have a customer requirement to integrate ServiceNow with Microsoft Multi-Factor Authentication (Multi-Factor Authentication — Access Control | Microsoft Azure ) The Use Case would be that a user logs in with Username / Password or Single-Sign On ...
I have a requirement from the business for one of the catalogs where the default value when clicking on the date/time calendar picker should be the current date and the time should be 23:59:59. Currently, it is setting the current time as the default...
Hello, We would like to edit Approval Summarizer(Formatter) to remove the description field. How can this be done? Thank You, Chad Wilhelm
Hi,I have a lot of custom PowerShell activities in my workflow. The problem is the activities in my workflow don't update to the new version when I update the custom activities themselves. Is there a way to replace an old version with the new one wit...
Hi There, I'm new to ServiceNow learning and trying to understand Knowledge Management Module. I see on Knowledge Form, we have the option of Tags and Keywords, and want to understand the difference of two for what purpose they are used in Knowle...
Hi, I created role called "moto" i have given create.none and create * acl's for incident table. Now i want this user to see this the moto view when when he clicks create new incident. I have written a view rule for this it works for existing records...
I have a issue with upload zip file. The API Attachement /api/now/attachment/file uploaded the file to ServiceNow. After that, the content-type of this file appear like this example: "multipart/form-data; boundary=---------------------8d5fbb014e709f7...