Resolved! selecting multiple values for a field from user table
I have a field in Form and Record Producer which references user table. I must be able to select multiple users as input for those fields. Can anyone assist how can I do that?
Forum Posts
CMDB Infrastructure Classification - Server / Network
Hello, I am hoping someone can provide guidance on this. We have our Server class broken out into: Linux / Windows / etc. , and Network into Switches / Routers / Firewall etc. As I am going through servers making sure they're mapped to applications i...
Sort typeahead results to show Catalog item first then Articles
I have created a copy of typeahead search widget and want to update the typeahead search so that it show all Catalog times first and then all articles. please suggest how to make this change. Thanks
Resolved! How to activate com.glide.hub.action_type.datastream
I'm trying to activate the "Zoom" plugin to test in my PDI and see what is all about in New York, but I'm getting a dependency error that this plugin is missing: com.glide.hub.action_type.datastream
Resolved! License Allocation - Unable to remove roles from offboarded users
We follow the best practice where we add users to groups and add the roles to the groups. We have integrated AD so when we offboard users we remove all groups and inturn they are removed from the SN groups once AD syncs. My problem is the Roles have ...
Resolved! Multi Provider SSO AutoProvisioning not working
Hi, have Multi Provider SSO working with Active Directory Federation Services for authentication. If a ServiceNow user account already exists with a matching email address then logon works fine. I now want to enable Auto Provisioning of users, but t...
GlideScriptedExtensionPoint - Did not get the extensions from the Extension point . Please help !
Hi All, Please find the Extension Point and the Script Include below: 1. Name: MySortAlgorithmExt Type : Extension Point var MySortAlgorithmExt = Class.create(); MySortAlgorithmExt.prototype = { initialize: function() { }, process: f...
Resolved! How to add a new field into the project - status report?
I added a new field "Executive Sponsor" in the pm_project table and trying to pull that value into the Status Report. Added the new field into this widget too, but I don't see the value here.. Can anyone tell how to pull the value into Status Report?...
Getting URL Parameters in Scoped Application
I am trying to get URL parameter through catalog client script in Scoped Application. But since Scoped application don't have access to the window object, I am not able to autofill the variables I found an article https://community.servicenow.com/c...
Resolved! How to translate UI Messages (sys_ui_message) with variables in the key?
Hi, I'm translating Service Portal Widgets and I'm searching the HTML bodies for references to UI Messages which I then can create translation entries for. Normally I take the text from a reference, ex. "show less" from ${show less} and add it as the...
Resolved! Windows credentials failing to authenticate
Hello Team, I am trying to add credentials in Orchestration -> Credentials & Connections -> Credentials for windows machine but it's is throwing authentication error when running Test Credentials. Using a port as 135 and target as IP address and defa...
Resolved! Continue workflow in error
I have a workflow that has errored on an "if" activity with a script that reads data from a task record. The task was missing data that caused the script to fail. I have corrected the data issue and want to have the workflow re-evaluate the "if" acti...
Resolved! Request Item (RITM) Workflow not starting
I've found several posts and Knowledge articles related to a request item workflow not running, but none of them describe what I'm seeing. Usually the use cases I've found involve the stage of the request not being approved yet, or a business rule r...
ebonding Spoke
licensing for the plugin 'ServiceNow eBonding spoke'(com.glide.hub.action_step.rest) I'm actually looking to have this new feature 'Ebonding Spoke'. So in order to have this feature, I guess we need to install Integration Hub. I would like to know an...
How to correctly use 'JOIN' activity in workflow?
Hi, I have a workflow (see attached screenshot) , when all the catalog tasks are closed complete the requested item State should change to closed complete & if any one of the catalog task is closed incomplete the requested item state should be closed...
