addJoinQuery method in GlideRecord
can any one explain that method ?what will you get result over the this code and explain this code?var prob = new GlideRecord('problem');prob.addJoinQuery('incident');prob.query();
can any one explain that method ?what will you get result over the this code and explain this code?var prob = new GlideRecord('problem');prob.addJoinQuery('incident');prob.query();
My question is, HOW do I add an approver without having to manually create multiple fields for the workflow to trigger off of for the dozen offices that have to approve one request? I'm missing a step. The form or variable will be but only three ques...
Hello.I've encountered an odd issue on our production instance. We are unable to add applications to our favorites. When you click on the star next to the application name, nothing happens. The favorite buttons work fine for individual modules, and i...
Hi All,When i click on view detail, item description field content is shown. But i want to show some info when we hover over on image. How can we achieve this?
Dear Experts,Do we have a different roles in ServiceNow for distinction between Developer and Admin.Currently the practice we are following is all developers are having Admin role with them.We want to discontinue this and want to give developer speci...
Hi,I'm struggling with a request regarding creating a report where an asset manager wants a list of all assets with (among other things) the related contracts. Now I have created the a report that gets him the fields that he wants but now he says tha...
Hi.We have an order process where our procurement department puts an order in through the service catalog. In this request they attach an order spreadsheet that needs to be checked later in the workflow.When the request is submitted it attaches the f...
I have a catalog item that has several variables associated with it. I thought the catalog item variables were stored in some table extended from sc_cat_item, but I have been unable to find it.From within my workflow, in the RITM (request item) I w...
Is there a recommended method to scan for (and remove) personally identifiable information (PII) from a ServiceNow instance?Thanks -Aric
I have a workflow that seems to occasionally get stuck and needs a "nudge" to resume.Does anyone have any insight as to why this might happen intermittently?
While debugging a Service Portal widget server script, I placed several console.log statements in the code to examine variable values through a loop. There should have been 48 items printed to the console, but only a few showed up.So I pulled the sys...
Hi, Before we begin the process of an upgrade, we would like to clone our PROD instance to our DEV and I'm wondering if anyone knows how can we effectively exclude cmdb data from copying over. The last time we did this, we excluded "cmdb*" and we sti...
Hello,Do you know how i can add panel or change column/row color on service portal designer? I add a container with 3 colomns and i use icon-link but i need to change the background color for the rows not for the container.I have this:but i want some...
I am creating a new User profile page. Where can I replace oob link with the custom page link.
We've been stung in the past by changes to asset data being changed, and the change wasn't audited or added to the record's history.By default, it looks like 61 of the 92 or so fields in the Asset Register (alm_*) tables have auditing disabled on the...