how to check a valid Ci in cmdb
hi every one can any one have idea on change client script , for how to check a valid ci in cmdb below is my requirement Server Name - text box – check if a valid CI in CMDB – mandatory.
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Instance Performance Issue due to Schedule Jobs
Dear ServiceNow Folks, Greetings. I would like to get your advise and suggestion on one of the Platform performance issues that needs to be fixed . We have close to 63000 Schedule Jobs in trigger list currently in our environment . We would like to d...
How to Script Look Up Condition in Flow Designer
Hey y'all - I need help scripting a condition within the Look Up Action in Flow Designer, as I've never done so before. I have two custom tables: Establishments and Transactions (it's an app for personal budgeting). The goal with the flow is that whe...
Resolved! Users cannot see certain fields in a list view but can on the form view
We are trying to fix an issue where some reference dot-walked fields on a list view or report don't show up, but they do on the form view. An example off a list view where Program Name (short) is a fields from a reference to Program [pm_program]. If...
Resolved! The Outlook Actionable Messages plugin (com.sn_ms_oam) Not available
I want to install "The Outlook Actionable Messages plugin (com.sn_ms_oam) ". But am not able to find the plugin in my personal instance and even in my test instance (both are newyork) . I have all the dependencies installed. Please help how to find t...
Resolved! column name is visible along with column label on the form
Hi, I am seeing column name along with column label. REF:: These fields are an extension of task table and i have added this fields on my custom form. I need to see only "Column label" and not the "Column name".
Using Insert and Stay on a Retired KB article
Hi - SNow states that:To reuse a retired article, create a new article with the same content, which is published once approved. A colleague suggested using "Insert and Stay" to easily recreate the content Are there any drawbacks/ramifications to doin...
Resolved! Managed Documents Licensing
Greetings, I have a question with regards to the Managed Documents plugin in Kingston. I've done some digging and haven't been able to locate a definitive answer. When reading through docs, it seems as though this plugin does not require an extra lic...
Resolved! When saving a project, "Uncaught TypeError: Cannot read property 'getAttribute' of undefined"
When saving a Project record, the record does not save and outputs this error to the console Uncaught TypeError: Cannot read property 'getAttribute' of undefined at e.handleResponseForSaveProject [as callbackFunction] (pm_project.do?sys_id=4454f0...
LDAP Listener - Group Membership issue
Hi all,I'm experiencing an issue with the LDAP Listener.Current setup:1 LDAP Server with 2 OU Definitions:- Users- GroupsThe LDAP Listener runs every 5 minutes, and works correctly for the Users OU. However, it doesn't seem to run for the Groups OU...
Resolved! How to get yesterday date
Hi all, I have Scheduled script which creates Event when date field maches to todays date, the event triggers notification. So far works good, but now the demand is to fire the event 1 before the due date, what i need to change in my script to make i...
RITM Creation from Record Producer
Hello Everyone,As part of our Service Catalog one of the available options is "Software Order". Through this form users select the desired software from a List Collector and since there is no extra customization, they proceed to submit.The current so...
Why are my Variable Not Saved in Catalog Task or Request Item?
Hi,I have a a variable defined on a catalog item which I want the fulfiller to be able to change later on in the workflow from the Request Item or Catalog Task screen. I have two issues with the variable:1. The variable is defined as a yes/no var...
ServiceNow on-premise - demo for local installation
Greetings to all,I want to learn ServiceNow on-premise local installation steps for our customers. I will gain experience for important points. (server/db network configuration)I need ServiceNow iso image/trial/guide for this case. Can your suggest m...
Resolved! How to block new record creation on a table?
We are transitioning people from one instance to another. I want to block new records from being inserted into a few tables, let's use incident, for example, but still allow work to proceed on existing records. What's the easiest way to do this? Can ...
