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Local User Account Creation

Good afternoon. I need to create several local accounts for contractors who are not in our AD. I've created these accounts, but when verifying logins they are not passing authentication. I've tried deactivating the email validation prior to creating ...

Jerri by Mega Contributor
  • 2592 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to direct to interceptors

I want to direct users to the configuration item interceptor (intercepts cmdb_ci.do) but am having trouble with the url navigation of the module. Have the module url arguments set to wizard_view.do?sys_id=-1&sys_target=cmdb_ci but this pulls up an un...

Resolved! Merge CI UI Action

Hi, I have requirement in my project to merge duplicate CI and copy the attributes of one to another and mark the other CI operational status as non -operational.   I am trying to use the OOB functionally  by using the Merge CI UI action but the issu...

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kriti2 by Giga Contributor
  • 3631 Views
  • 2 replies
  • 2 helpfuls

Instance Decommissioning

Hi all, We are going to decommission our current subproduction instances as we're moving to our new instances in a couple of months. I'd like to pick some ideas on some plans how to decommission an instance - some strategies with processes, users bef...

Resolved! Change text color in widget

Hi All, I have created a new service portal page (London instanz) which is showing a table. I use the widget "Data Table from Instance Definition". ( a copy oft that) I want to achive that the heading text is also in color black.     How can achive ...

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Raphael D_ by Kilo Sage
  • 4324 Views
  • 11 replies
  • 1 helpfuls

knowledge article background color html

HI,   We are on London. We have knowledge articles we need to have a specific background color for. We add the HTML tag <body style="background-color:blue;"> to the source code of the article. Once we save the HTML is stripped out. How do we change t...

Resolved! Approval Comments

Hey Community,   Was wondering if someone could assist me in my travels through the SN universe. Currently email responses only either reject if reject is clicked or if they respond with text and dont hit approve/reject. Approvals process only if acc...

Brian S5 by Kilo Sage
  • 6392 Views
  • 4 replies
  • 0 helpfuls