Forum Posts
Missing CI record for vCenter in the Discovery Status
Hi Experts, Looking for some assistance as I see no CI being referenced in the Discovery Status record for vCenters. See below screenshot for developing better understanding of the issue. Can someone please help me troubleshoot this as what could be...
Microsoft Azure AD Spoke Permissions - Add User to Group Error
Hello Community, Hope one of you can assist. We are trying to set up the Microsoft Azure AD Spoke so that we can add & remove users from groups in Azure. Seems simple right? Our Cybersecurity Team will not grant me Directory.ReadWrite.All as they...
Resolved! Approval for Custom Tables
I have created a custom Flow and it is NOT extended from Task and i want to add the approval from Flow Designer. I created an approval field similar to the one on sysapproval_approver, but i cannot select the approval in Flow Designer. if anyone has ...
Adding attachments to closed records
Hi everyone,I have a request from business resources asking if it is possible to enable the attachment of files to records after they are closed. This is especially important for high severity incidents or unsuccessful changes where further details a...
Problem extending cmdb_ci in custom scoped app table: Artifact x_equipment failed
Hello,I'm encountering an issue while trying to create a custom table in a scoped application that extends from cmdb_ci.When deploying or validating the application, I receive the following error:Artifact x_equipment in the class sys_db_object failed...
AD password reset in flow designer
Hello Community.I am trying to automate ad password reset from the servicenow. I have placed a mid server in the windows server where I installed the domain controller and AD.Now the connection is fine, I tested adding users in the group.And I also c...
Is there a way to hide edit/add MRV buttons on RITMs in the Portal after submission?
We've found that users are able to see the 'add', 'remove all' and 'edit' button on MRVs in RITMs in the portal after submission. This allows users to enter data and see the data in the MRV on the form (until the form is reloaded and the changes are ...
How to Operate Interactive filters in Dashboard?
How to Operate Interactive filters in Dashboard? I have added Interactive filter in dashboard but its not working.
Copy reports from one Tab to another within same Dashboard
How to Copy all reports from one Tab to another tab within same Dashboard
Resolved! HOw to change color of the instance
Dear all, I am learning service now and i would like to change the collor of my dev instance but could not find how. I have seen in a document that I should go to Navigation Menu>Content managmennt but I do not see any colors field here but a bunch o...
Resolved! A workflow that paused until a custom button has been click
The management system in the company requires that some of the users should notice that some instance happened but does not get involve the instances.I've tried to view on the watchlist but find that it is not able to track whether the users confirme...
Send survey after every 5 closed incident?
Does anyone know of a way that a survey can be sent out after every 5 tickets that are closed per user? Where would scripts have to be added?Thanks in advance.