We would like to test against User Criteria definitions in the condition of a business rule, UI action, client script, etc.Is there a way to script to test against User Criteria definitions and return true or false?
We have Test Catalog Item "Order a Laptop" -> were a reference field "Requested For" - "sys_user". Field 1: Requester --> Satisfies specific User Criteria' Filed 2: Requester For --> We need a filter for the users only who satisfy the user criteria...
Hi, everyone.I am facing a simple problem that is giving me a big headache.I am trying to change the color of the banner for the instance. At first, I tried using the UI16 Config, but it didn’t work. So, I configured a theme:{ "base": {}, ...
HI everyone. I preinstalled all the necessary plugins to work with Universal Request. After this Universal Request list menu is visible in the action list menu on Agent Workspace by default.And now I'm trying to display Universal Request list menu to...
Hi Everyone In smart assessment, I want to get scores of questions from that particular section and multiply those scores to get final impact rating. I am trying to do it by Automate response script but unable to access score column in it. Please kin...
I’m currently decommissioning a form and need to delete all its related objects, such as scripts, workflows, REST messages, etc. For Script Includes that are used by actions in my flow, is there a way to check which flows are using a particular Scrip...
Is there any way to evaluate whether a user meets a user criteria inside code (Such as a custom Script Include)?I have found GlideappCatalogItem & GlideappCategory that can evaluate if something's visible, but they're java classes so I can't see what...
Can anyone tell me whether it is possible to use wiki markup to reference images attached to a KM article?Use case - I'd like to simplify some of the formatting of our KB articles by limiting options to those available through wiki (as opposed to HTM...
I have almost 500 reports built over the last 5 years, and maybe 20 dashboards created for many other people with sometimes a ton of tabs and reports on each tab. So I'm very familiar with the process. I have a request to duplicate a dashboard I cre...
Hello Everyone,is somebody using process automation and playbook with their service portal?We currently have catalog items, with flows that trigger actions/tasks etc.We are thinking about using Process Automation Designer/Playbook but not sure how th...
Now I want to appear CSA delta exam for Xanadu update. But before exam portal showing to pay 200 usd for delta attempt. Is there any way to appear ServiceNow delta exam without any payment? Thank You
Hi, We have a requirement of displaying a text in the login widget that appears when we hit the instance url. I tried editing the "widget-login" in the "login" page and found the changes we not reflected. To test, I deleted the widget "widget-l...
Hello ServiceNow enthusiasts!!Your help needed.How can we ensure that "Configuration Item" field that exists in the table but does not show here in the screenshot, be visible to select on this Interactive Filter?
Is there a way to disable the first result in ESC servicenow? Right it redirects them itil view instead esc side of the catalog? Or can I change the URL because the green part is whats causing the issues? Thank you in advance. Image below in circle o...
Lets say you have a list collector variable on the catalog item and you want to get display value of the values selected in that field. Here is how i did itcreated a flow variable , for example 'Resolution Details' and click on script option and use ...
