Hi Guys,Can someone please enlighten me on the difference between "Is" and "Changes to" while configuring email notifications? I tested both on several occasions and couldn't see any difference.For example, if I have a notification which says "State ...
Hello Team,I have a catalog item created. In the item description, I have created a workflow and attached to this particular catalog item.Now, In the workflow, I have written a script to assign the task to particular assignment group based on the reg...
Hi All,Is it possible to have HTML markup rendered in a list layout?Here is what we are trying to do ... We have a table, Document, where each record links to a downloadable file (could be external to SN). We are trying to add links to the files in t...
Hi,I know that g_form.setmandatory('fieldname'); //to set field mandatory in client script but i dont know how to create client script please can any one will help with screen short that how can we use client script?
Hi all, I'm implementing Problem for our organization...my requirements include having the options for the "State" field to be:Open, Pending Change, Closed/Resolved, and "Closed/Deferred.I'm seeing that these are OOTB except for "Closed/Deferred", wh...
Hi, I have created a Service Portal view for Incident in order to show an specific UI action on the Service Portal. I have selected Service Portal View for the Form Widget. However this works only for users with a role. For users without role, still ...
Hello,Our instance uses a couple of GlideTransaction.get().response.sendRedirect() calls. It was ok on Helskinki version but is broken on Jakarta.We receive the following error message "Attempted script access to inaccessible member denied - com.glid...
I need some help with an intermittent problem I am experiencing.Background:SLA Definition on the Catalog Task table which starts when a catalog task is created based on the priority of the task. The workflow attached to it was created using basic tec...
We have a requirement for a handful of Knowledge Bases that requires us to move a subcategory to a new category - however, the Parent ID field is read-only. In my researching, it doesn't appear that there is an intended way to "move" knowledge catego...
I have a situation where we are migrating HR Case data from a Fuji system to our Istanbul instance, so cloning is not an option.I want to get all the historical data that you see in the Activities section of the form, such as changes in State, Assign...
Hi,I'm trying to use this widget : "Data table from instance definition" on Service Portal. But I would like to limit the number of rows par page that are displayed...How to do that?
Hi ServiceNow community, I have searched a lot and didnt find anything about this, but i want to know how can i wait for a GlideRecord to finish before running another function:CLIENT SCRIPTc.data.processo = '555555'c.server.update().then(function(){...
I am trying to get the current user name in my widget's client script, When I try to use 'g_user.firstName' I'm getting this error g_user not defined in the console.Can anyone share a sample code to get the current username in client script.Thanks in...
Hello,We recently upgraded our DEV environment to Jakarta and discovered the notification preferences in the system settings pop-up window. We would like to completely disable this feature for all users. Notifications are crucial to the success of ou...
Please tell me how to run the below in a loop:I have 15 checkboxes in my catalog item. If 3 checkboxes are checked then 3 catalog task should get created through workflow, if all 15 checkboxes are checked then 15 catalog tasks should get created and ...
