Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

ServiceNow AI Platform forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

SSO with OneLogin

Hi all,I have implemented SSO using onelogin tool. The tool is configured correctly and I can see the login page for OneLogin but after providing the credentials the URL is getting redirected to a new URL with %20 in it and an error message is flashe...

s_karpe by Kilo Contributor
  • 2384 Views
  • 8 replies
  • 0 helpfuls

Resolved! how to lock a record on query

Hi,I ma facing a challenge at the moment and would like some guidance.scenarioi am querying   the server table, the query returns the last server name, then i am increasing the value plus one then passing   it to as a field value.all good here.if a s...

Resolved! Does a custom read_only role consume a license?

I need to grant read-only access to 3 people, to an application we have built based on the Incident table. These 3 users have access to submit an incident via the service portal, but do not have any fulfiller roles, either for this application, nor f...

russweber by Kilo Contributor
  • 4227 Views
  • 3 replies
  • 1 helpfuls

Unable to Save Report after making changes

Hi All,I am not sure what is wrong with report module. On my instance I created a report and tried to edit it but the report does not get saved (just a preloader appears and nothing gets saved) and onclick of Run button the report does not run. Have ...

find_real_file.png

SSO through Service Portal Login Page

Dear Team,We have 3 types of users in our organization. 1. Users in company domain having account in AD 2. Users outside company domain having account in AD 3. Local users having account only in ServiceNow NOT in ADAs per the requirement, we want the...

sumana1707 by Mega Contributor
  • 3400 Views
  • 1 replies
  • 0 helpfuls

Resolved! Why, when discovering a Virtual machine instance, does discovery create a "Computer" record and a "Windows Server" record as well as the "Virtual Machine Instance"?

When discovering VMware using ServiceNow Discovery, I get several records created for a single device.  Sometimes it can be a Computer, Windows Server and a VMware Virtual Instance or other times it's just the Windows Server and VMware Virtual Instan...

lharrison by Giga Contributor
  • 11497 Views
  • 19 replies
  • 3 helpfuls

Resolved! What is the use of Search group?

What is the use of Search Group.   In my developer instance these are the below search groups present by default. I disabled the Search group named "task" which covers all the Task related tables.After this i tried to search a specific Incident and i...

find_real_file.png

Set of import set rows getting skipped

HI all,We are running through a strange issue post Jakarta upgrade with a range of import set rows in one of our transforms(between 4000 and 6700) getting skipped.We are transforming CMDB computers through Eracent database and coalesces on sys_id.The...

raves12 by Kilo Sage
  • 2880 Views
  • 4 replies
  • 0 helpfuls

Inbound emails are truncated

Hi,I send a email to a Servicenow instance. The body is copied to the description field, as expected, but it is truncated!The email contains some inline images, but even with them the whole mail size is still <500KB.It checked the "com.glide.email.ma...

peternemeth by ServiceNow Employee
  • 1682 Views
  • 1 replies
  • 1 helpfuls