We have an application integrating with ServiceNow to create tickets using ServiceNow table REST API. We have added Entrust certificates in our keystore to establish SSL connection with our ServiceNow instance. I learnt that Entrust certificate will ...
I've been using Add expand and collapse functionality to any Knowl... - ServiceNow Community to add expandable section in the KB article. I was wondering if there's a way to create a numbered list item as an expandable section like this?(This is an i...
I have a report that lists the Knowledge Articles that will expire in 30 days. This report is grouped by the Ownership Group Manager of the Knowledge Article. I want to send the list of Knowledge articles the Manager is accountable for only to that...
Hi, I want a change request to move automatically from Scheduled to Implement state, at the planned start date/time. I have created a Flow to change from Scheduled to Implement state, at the planned start date/time. but in flowWait For Condition if n...
Hi, seems service now community upgraded. Can anyone tell me how to remove attachments and how to delete the posted question from community.
Hello,Our organization uses Assignment Lookup tables to keep track of how CI's route to different support groups and what level of support they are currently with. We were interested in using the Data Certification tasks to ask our process owners t...
List of E-mail address to be populated for the users to select. No need of User name.There is a field in a Catalog form and it should show the e-mail address of all the users from User table.
Hi everyone, We have set up the Microsoft Intune Spoke. Connection is working and we are able to get managed devices. Only problem is : we are not getting all managed devices. We double-checked the permissions in Azure with those listed in the Servic...
Currently the SLA is tight to the EST time zone as So need to create SLA based on submitter's local time zone. Thanks,Shashank Sharma
Hello Everyone, I have seen the "Give Feedback" in PDI and I search in the Google i found it is OOB widget named as "Give Feedback" but when I search with that name I am unable to find it , is there any thing we need to configure? PFA ThanksSid
Guide on writing a Configuration Management Plan for ServiceNow On-Prem.
Hi, When I search in my dev ServiceNow instance, I am not able to find any options for Key Management. However, I watched this ServiceNow Demo: TechNow Ep 89 | Navigating Encryption Options - YouTube if you go directly to minute:second(27:46), there ...
Update the existing KB article contains (below text) & the existing template which contains the standard text.-->In all the Knowledge Article (End user facing article) we have the below sentence mentioned."Find news and relevant links about IT servic...
Hi,I have 487 Services,Can I show this all services on Service Dashboard on SOW? because it only appear 96 Services. Could anyone know how to show all services?
Hi,I have UI policies which showmake mandetory fields based on other field selection. But in Submitted case all fields are showing and making mandetory. How to resolve this?
