Resolved! The state and stage of the request is not changing
Can someone tell me what the issue is with my flow? It is showing the following even after the task is complete
Forum Posts
Predictive Intelligence configuration or network error
I am testing the Predictive intelligence module for a client but am running the same issue that other people seems to be having with training the definition. Here is what I know:This is on a DEV instance, not a PDI, but one of 3 instances the client ...
Resolved! What is the plugin used for ServiceNow documentation https://www.servicenow.com/docs/?
I assume that https://www.servicenow.com/docs is implemented on the ServiceNow platform.Is this functionality also available / offered to the customers?Is it a plugin?Thanks.
Resolved! Preventing Duplicate License Assignments in Instance Level Entitlements
Hi everybody,In subscription management, specifically in instance level entitlements, I have two types of IT service management: Professional and Standard.When I assign two different groups that share common users, the system automatically prevents d...
Script that assigns my record producer to a certain category
What is a script that will assign my record producer to the K8 main system category and the branch configuration sub category?
AI Search Assist widget search results not updating when search text changes
I am having some issues with the AI Search Assist widget, which I have associated with the "Short Description" field on a record producer. The first time I start entering text in the field, the results are populated as expected, it's working well. Ho...
Non- Compliance reflecting in License Workbench
Hi Experts,What could be the possible reasons for a product reflecting as Non- Compliance in the license workbench, when there are no software installations reported?
Users not having delegates
HI How can i pull the list of users who are not having any delegates to them ?Please help Thank you!
Resolved! Show specific incidents for specific group
I need to show incidents created from record producer having "ABC" catgeory to "Desktop group"but not able to fetch category of record producer on incidents.Any suggestions?
Resolved! Formatting string fields containing numbers
We have a string field called ‘sum’ in ServiceNow that sometimes contains numeric data (e.g. ‘10000’) and sometimes contains non-numeric text (like ‘No limit’).We want to permanently store numeric values with thousands separators so that ‘10000’ beco...
Duplicate delegates
Hi ,I am trying to pull out list of users who have duplicate delegates . duplicate delegates in the scene those users who are having other users as delegates rather than manage or managers manager . How can i pull this data? Thank you
Date to string transform in flow designer
I have a sub-flow input variable that is a Date.Need to convert this to a string in the format yyyy/MM/dd.Using the "Date to String" transform to pass this to an Action. Keeps the date in the format MM/dd/yyyy. Does not change the format. Also noti...
OnChange Client Script spModal Message
I am creating an onChange client script I need one line of the message to be in red text: <h4><span style="color: #e03e2d;">You MUST acknowledge in the form comments that you do not need to access the systems from the company device to avoid an autom...
Search Knowledge attribute on Application Service record
Is it possible to add the 'Search Knowledge' attribute to the Application Service record? Would this be considered a configuration or customization? The goal would be adding the 'Search Knowledge' button next to the name field for the Application Ser...
