We were doing a POC on AI Search adoption and the prerequisites were already enabled on our instance and during our exploration we learnt that the current Global search in our instance was using Zing search, which is non-AI search and we wanted to re...
Hello guys, What is parent and child incidets, why do we use it in servicenow and what is the relatioship between them, can anyone expalin me as i am new to this platform. Thanks, Tejaswini
HI,When using the native editor in the knowledge module to create articles how does the user create anchors (bookmarks). We have long articles and need to navigate the page.I don't see the anchor icon in the toolbar.ThanksJuliet
Hi guys, we have this requirements where we need to show the STAGE and APPROVER NAME of the RITM/REQ. Is it possible? If yes, can someone teach me the step by step process to configure this requirements?
Hi Team,In HR agent workspace iam trying to update the state as bulk.it is updating the state, but error is getting"2 record(s) not updated" Please help me here.
Hi I need help to understand exact steps I need to overcome a security constraint. The below outlines my position and I would be so grateful for your advice and guidance. We currently have a (public) UI page that allows unauthenticated users to creat...
Hi, all.We're labeled modifications were made in the UAT environment and in the production environment after the version upgrade.In the UAT environment, the label was reflected normally, but in the production environment, the label was left as it was...
So I want to add a field to a contract called notice period and what I did is added it to the contract form in list view like in the photo below,But when I go into the vendor management workspace and create a new contract the field isnt there. So is ...
Hi All, hope your 2021 is going great. I have a question about storing video content in servicenow community. We have a user community built on the servicnow platform, and I’d like to know what best practices and recommendations anyone has for upload...
Steps create OAuth authentication token for the user in service now and provide us it's Rest API details.
Hi,Does the service now version Washington DC has Rest API OAuth token based authentication?
Hey there,I'm attempting to retrieve data from my ServiceNow instance using a token generated by a custom identity provider. I've configured an OAuth OIDC Provider in my application, but I'm encountering this error when I make a request:OIDC token ve...
Hi All, I want to set Delivery time field for catalog item to 2 days. But i am not finding options I am using flow designer and not workflow Please help where to find option to edit in Catalog item when using flow designer. Thanks,Yaseen
Hi Team, Our ServiceNow Discovery Cancelled With Reason: No progress was detected on status. Cancel statusLogs showing below errorDiscovery decision CancelReason: No progress was detected on status. Cancel status We have verified the Mid Server logs ...
how to make a password policy take effect only when a user changes or resets their password next time in ServiceNow,
