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Resolved! Okta integration confusion about Plugin vs Store

Hi ThereFirst I have to tell, that I'm a beginner with Okta. Until now, I already setup some instances using user provisioning by MID-Server from AD and authenthication with ADFS.Now I have to setup an instance with user provisioning and SSO by using...

Fabian10 by Tera Guru
  • 3063 Views
  • 6 replies
  • 1 helpfuls

Resolved! Continually refreshing password reset page

I'm having an interesting new phenomenon.   Two new users have been set up manually with "password must be reset" property as true.When they log in, they redirect to the Password Reset page (login_cpw.do), but it starts refreshing once or twice per s...

Uncle Rob by Kilo Patron
  • 2098 Views
  • 3 replies
  • 2 helpfuls

Resolved! created users default to active = false

Hello, It seems when users are created from any other view other than the User Admin - > User module, the created user's active value is set to false. Here is an example. If a support person goes to the New Call application and searches for the user ...

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Resolved! Delete Personal Instance

I want to upgrade my personal instance from Istanbul to Jakarta (in order to get maximum benefit from the Service Portal Training), but I can find no way to do this and my colleagues have suggested that a better option would be to delete my Istanbul ...

Loop scenario - Email - Autoreplies

Here is the short explanation on how the loop is being created 1)           The condition for this to happen is the server autoreply set in someone's outlook:   2)           Now the key thing is how this rule works. It is not replying to the message ...

BhupeshG by Tera Guru
  • 2221 Views
  • 1 replies
  • 0 helpfuls