Does anyone know how to decrease the vertical margin/spacing above the 'How can we help?' text on the Portal homepage (index)?I have tried assigning a padding and margin-top property on the homepage widget but couldn't get it work. Changing the heigh...
Hi,I have a single line variable in sp which i need to validate whether this value exists in the table record. if it exists, it will prevent the form from submmiting and shows the error message below the variable. I am using the following in catalog ...
Hi, I'm in the middle of going through all ACL for our Configuration Items. Here's what I'm looking for:A role that have read access to all the tables that extend [cmdb_ci]. Here I'm thinking of using the itil role but exclude the delete/write/crea...
Hello everyone, In the service portal, I am trying to get the value of one field in my widget, to use this value for redirectionSo I have tried in my controller $scope.page.g_form.getValue('u_otp'); , I have field name u_otp in my form but this doesn...
Hi ThereFirst I have to tell, that I'm a beginner with Okta. Until now, I already setup some instances using user provisioning by MID-Server from AD and authenthication with ADFS.Now I have to setup an instance with user provisioning and SSO by using...
I'm having an interesting new phenomenon. Two new users have been set up manually with "password must be reset" property as true.When they log in, they redirect to the Password Reset page (login_cpw.do), but it starts refreshing once or twice per s...
Hi,If I create a variable in a catalog item, and it's a reference to cost center table.On the cost center table there are fields for Name and Code, but in the reference field only name is shown.Is it possible to add so that when you search in the fie...
How to change Label value (Display Label) dynamically for related lists tables based on some conditions. e.g., CI Class: cmdb_ci_storage_serverRelated List: cmdb_ci_storage_controllersCondition: If cmdb_ci_storage_server.manufacturer = EMC i'd like t...
Hi All,I have a requirement to fire an event which will trigger a script action and SMS reminder prior to the scheduled appointment. Using this as an example https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/integrate/email-integrat...
Hello, It seems when users are created from any other view other than the User Admin - > User module, the created user's active value is set to false. Here is an example. If a support person goes to the New Call application and searches for the user ...
I have this issue of Email notifications not getting created for one Group even after event is fired. My issue is similar to the one mentioned in this thread Email (notification) does not get created / sent even though event is fired .There is one us...
how to export all the available CI classes from an instance. Appreciate quick response. Thanks!
I want to upgrade my personal instance from Istanbul to Jakarta (in order to get maximum benefit from the Service Portal Training), but I can find no way to do this and my colleagues have suggested that a better option would be to delete my Istanbul ...
How do I modify cards to just show a couple of fields in the visual task board? Don't need to see full details to save space.
Hi gang,I'm looking to use an onChange client script and a script include to do the following:- when the "location" field is set on a form I need the onChange client script/script inlude to lookup the 'region' of the entered 'location' from our locat...
