In order to set up LDAP authentication I need to whitelist the IP of the connection from my instance to my organizations' LDAP server. The IP address listed in hi is not the IP address that attempted to connect the the LDAP. Before I can get the IP a...
Hi,Is there a way to import update sets in bulk? I mean, if you have 20 xml files on your harddrive, then select all and import them into "retrieving update set" to another system. Or do you need to import one at a time?Best regards,
I am trying to style the background image position in a container but it's not working. I added a parent class to the container and added some page specific CSS. What the heck am I doing wrong?
Our ServiceNow instance is not integrated with AD.We do a scheduled import of the users from Oracle and instance is SSO enabled.Now, when we want the users to reset their passwords when they are about to expire. I could see the PWD RESET AD in the Or...
Is there really no way to copy a query from one report to another in ServiceNow? I have several reports for a dashboard that all need to have the same (sometimes tedious) query criteria and I'm recreating it manually over and over again. Seems like t...
I want to change the url to a side_door. I hear it can be done. Can an admin do it or does this need to be requested?
I have a three part question related to design and implementation of Catalog Items. I am often asked to design an item which accepts "one or more" items. For example one or more (name, phone number) pairs for a request to add lines to a phone. ...
There are documents (Word, Excel, PDF) that are stored on a server that I would like to be able to link directly to within a Knowledge article. I know that I can attach them to the article and link them that way, but some of these files are regularly...
In Eureka we used to have the bility to collapse the Activity area for an incident so it only showed the first line of the activity you could then expand individual updates to the activity to see it. This was really useful for incidents that have a...
Hi Community,Few Surveys are automatically getting cancelled by system, What would be the reason.Due date I have mentioned as 0 days: 0 hours:0 min.But still few surveys are going to cancel state and other few are still ready to take state even after...
I am relatively new to ServiceNow discovery and would like some guidance on how to populate the CMDB. I have the following questions: What are the benefits of Auto Discovery?What are the benefits of Manual Population?What are some of the challenges...
We are using SCCM (integration 3.0) to feed into Service Now. SN is pulling in the data from SCCM correctly but we are having an issue associating the ci's to a user. SCCM is pulling in the users attached to a ci as domain\userid, but our users are a...
We have a module that uses a list of recipients to send mail, but when the system is sending this, it seperates it by comma. As standard our Exchange Server does not accept comma as mail seperator - only semicolon.Where do I change this in the system...
HiI am trying to create a content page in Service Now instance and when i create and try to preview i get the below error.Please help me to fix this.Thanks in advanceRegardsDarpana
I'm a new customer and just getting started with update sets. I've been able to successfully bring over may items from one environment to the next. However, there are many items that don't seem to transfer, which is causing some problems and more...
