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Resolved! Approving Table Name

I required the table name of approving item see below i used this code to know the category of service catalog   if (current.document_id.cat_item.category=="b1ff3f670f66420047a05d78a1050e5e")   answer = true;else   answer = false;

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manredd by Kilo Expert
  • 3475 Views
  • 3 replies
  • 4 helpfuls

Resolved! Field Data validation

Looking for field data validation1. It should start begin with an alpha character 2. Can only be (a-z) lower case 3.(0-9) numbers4. "-" (hyphen) character.Please also suggest if it should work on Onload , On change or onsubmit.There is a field   of a...

aastha3 by Giga Contributor
  • 4713 Views
  • 10 replies
  • 0 helpfuls

Running a REST query to populate a table

In the process of setting up an integration between a 3rd party CMDB and ServiceNow.   They have provided a REST API to query their database.I have used both SOAP and REST queries in the past to pull specific data on demand and use it, but in this ca...

jshatney by Mega Expert
  • 18838 Views
  • 27 replies
  • 14 helpfuls

Notification recipient based on condition

Hi is it possible to make a dynamic recipient for a notification.For example: (Notification Email Script)if(condition)         notify group Aelse         notify group Bis this possible?I was thinking of using the addAddress(String type, String addres...

Tadz by Tera Guru
  • 1430 Views
  • 2 replies
  • 1 helpfuls

Resolved! CMDB Prerequisites / Discovery

Hi Can anyone help me on the list of , Best practices/ check list for implementing CMDB and Discovery ? thanks in advance for your response.RegardsKiran

skt by Kilo Contributor
  • 2450 Views
  • 5 replies
  • 0 helpfuls

Onboarding Best Practices

Hi ServiceNow Community!We're looking to bring our on-boarding process into ServiceNow but not exactly sure of the best practices are to accomplish this and curious how other admins do this.   Currently this process doesn't live anywhere.I was thinki...

ambert by Kilo Contributor
  • 2169 Views
  • 2 replies
  • 3 helpfuls

Resolved! Knowledge Home Customization

Hey all, I noticed in Service Now that Knowledge now has a handy "Home" page with seperate sections for Category, Most Recent, Most Viewed etc. Is there any way to customize this page? I have noticed that it doesn't seem to adhere to our CSS changes ...

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Vlad_Rozic by Kilo Contributor
  • 2481 Views
  • 6 replies
  • 1 helpfuls

Multiple selection in Record producer

Hello All,I want to create a field similar to glide_list in the record producer.I want to add multiple values in to the form.I used list collector but values are not capturing in the form.If am using reference filed it is getting captured.Can some on...

salu by Mega Guru
  • 1951 Views
  • 3 replies
  • 0 helpfuls