Difference between "Is" and "Changes to" in Email Notification Condition

[Mussie]

Hi Guys,

Can someone please enlighten me on the difference between "Is" and "Changes to" while configuring email notifications? I tested both on several occasions and couldn't see any difference.

For example, if I have a notification which says "State IS Approval" or "State Changes to Approval", the email notification gets fired off when the record in Approval state.

Thank you,

Mussie

[Michael Fry1 · Accepted solution]

While the example you provided   yielded the same results, the big difference is how many times should the notification trigger. When you use 'is' the notification will trigger every time 'is' is true. Whereas 'changes to' will only trigger when it changes to that value, typically once.

[Mussie]

Thanks Michael, that answers my question.