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Hide catalog item for users who already raised a request from it.

Harshit Singh1
Tera Contributor

‎02-18-2024 11:54 PM

Hi Everyone,

 

I want to hide a catalog item from users who already raised a request from the catalog item once. I have tried user criteria scripting, business rule, catalog client script nothing is working for me. 

Can you suggest me how to achieve this scenario.

 

Best Regards,

Har**bleep** Singh

0 Helpfuls
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5 REPLIES 5

James Chun
Kilo Patron
In response to Harshit Singh1

‎02-19-2024 01:34 AM

Okay, I think the closest I can think of is using a Business Rule to add users who submitted a request to a group. And then use the User Criteria to restrict them from accessing the catalog item. However, I believe the user needs to log out and log back in for the new User Criteria to take effect.