Hide catalog item for users who already raised a request from it.

[Harshit Singh1]

Hi Everyone,

I want to hide a catalog item from users who already raised a request from the catalog item once. I have tried user criteria scripting, business rule, catalog client script nothing is working for me. 

Can you suggest me how to achieve this scenario.

Best Regards,

Har**bleep** Singh

[James Chun]

Okay, I think the closest I can think of is using a Business Rule to add users who submitted a request to a group. And then use the User Criteria to restrict them from accessing the catalog item. However, I believe the user needs to log out and log back in for the new User Criteria to take effect.