Hello all,I am working to create a task in our separation\termination workflow. I need to have a task created for manual review when a user is in a group or has roles assigned. I found away to create a rule if the user has a specific role but not awa...
Hello All,I am having a requirement where characters like Ö are coming from third party application to User Table in ServiceNowAs these are non English characters we could not trigger the Integration from ServiceNow.Can someone help me on this how to...
I'm planning to take the ServiceNow CSA exam in person, and I'm ready to pay the $300 exam fee. However, when I tried to pay through the "webassessor" link, it prompted me to enter a voucher code. I don't have a voucher code, but it seems it's requir...
My Developer Instance dev222636, which I created on Thursday, disappeared and instead I have it connected to dev228299. What should I do to recover my Dev instance?
I have created a before delete business rule in cmdb_ci table and written the below script, but it is not stopping the deletion of ci if ci is linked to incident table, please help. var gr = new GlideRecord('Task');gr.addQuery('cmdb_ci', current.sy...
Iam trying to add a condition inside an ui action button condition field but its limit has exceeded and iam unable to add any multiple conditions . Can anyone suggest how to solve this issue where i can increase the length of the field so that i can ...
Hello Everyone, I have one task:- automate tickets from a specific email address.Example: - I will send an email (123@gmai.com) to create a ticket. this ticket goes to one particular group (Vamsi group). How i can write thes...
Hi community,Multiple ritm created on based list collector but workflow not getting and on extra ritm created need to delete . Pls suggest me how to resolved these issue.
purpose of time worked table in Servicenow
catalog item --> reference field --> cmn_department --> how to only show departments where the users tab have member(s) in it? is there a way to filter the cmn_department so that it only shows department where there are user in the users tab?
I am using a code in back ground script to delete 5 p1 record , but it deleting all the incident records in incident table. script is as below, please help in it.var gr = new GlideRecord('incident');gr.addQuery('priority','1');gr.orderBy('sys_create...
Hi,i am trying to edit this check conflicts logic in the below way1. get current cmdb_ci from the change request.2. Glide cmdb_ci table and find the cmdb_ci3. In the CI i have stored some of the blackout and maintenance schedule sys_ids4.now check fo...
I have a multiline text variable name is Role and Department Based Access and have a list collector which is another variable name is Additional Access. Role and Department Based Access will be auto populated with some roles which is read only type a...
HI All, i have one table is called 'Certificate Management' that is custom Application, not extend any table for 'Certificate Management'. i need to 'child Cert' Button when i click 'child cert' copy of all fields i have write code but it's not wo...
I received an email from ServiceNow to approve / reject an access request. When I click on "Approve" or "Reject", a new browser is opened on a new tab but it doesn't link back to ServiceNow. In the past, when I click on "Approve" or "Reject", a pop u...
