Resolved! Service Request
How to get Attachment on SCTASK from Request Item
Forum Posts
servicenow backend experience 504 Gateway Time-Out when accessing change module
Hi, My servicenow solution is on-premise and recently i have been experiencing slowness when i am accessing servicenow from backend. It will take a long time to load and then it will show 504 Gateway Time-Out. All the nodes are up and running and i a...
Duplicate / Delayed impact hashes
Hi I was after some guidance I've seen the following Alerts come from EMSelfMonitoring Duplicate impact hashes were found in sa_hash tableDelayed impact hashes where found in sa_hash table and I've read through the KB about Impact Calculations and ho...
Resolved! To allow assignment group members to update the Short Description and Description fields
Hi All, To allow assignment group members to update the Short Description and Description fields
In the role table granted by showing empty
Hi Team, the roles are assigned to the user but not showing as granted by group name, instead of showing empty, even though the user is a part of the group. Can you please help me with this issue? How will we get granted by with group name? Thank you...
ServiceNow and Calendar/Booking systems
I'm interested in exploring if ServiceNow offers any integrations or functionalities for facilitating calendar scheduling and appointment booking, including call-back management, within a self-service framework for end users to autonomously administe...
Revive Personal Developer Instance
Hello, It looks like my PDI instance is turned off. Any idea how can I revive it with all my data that was created. It now shows an option to request a new instance only.
Resolved! Get rows from the transform and print to a JSON string
Hello, I currently have a transform map that I used to load data in ServiceNow. I now have a requirement get the rows of the loaded data and convert into a JSON string so I can store that into a field in ServiceNow. This is the sample data:numbersho...
copy the incident details to the request
I need to have UI Action to cancel the incident and to open new request with copy some information from the incident to the request form ex, requested for location ...etci wrote this ui action its cancel the request but not copying the requester info...
Restricting Groups availability through Business Query and not ACL for Request
Hi All,Once Request submitted from HR catalog Item, Request No will be generated Followed by --> RITM So this Request/RITM should be Visible to only HR & HRIS group & its members not to any one else other than this 2(HR/HRIS) groups. I need solution ...
How to autopopulate user's company
Hi All, How to autopopulate user's company based on opened for user once submit the request from employee center.
Soap Integration
Hii all I need help in servicenow soap integration: I need to do the soap integration using flowdesigner Action is---> Run ReportI have : wsdl end point user name and password payload: <soap:Header/><soap:Body><pub:runReport><pub...
Open the record directly in form view when I put the rcord number in global search and press enter
I want to configure a custom table as such that when I put the record number in the global search it should directly open the form view of that particular record. Where do i need to configure to achieve this?
Salesforce ServiceNow spoke URI mismatch error
I am trying to establish a connection between enterprise salesforce & ServiceNow instance where I did all the steps followed from documentation but ended up with URI mismatch error but verified URI at both Salesforce(connected apps) & ServiceNow(Auth...
Create a button on the record producer
How to create a cancel button on the record producer form created by us could you please help me
