Per current setup all the requests are auto rejected with 8 days except for one group lets name is A.Script is already in place of it.New requirement is to set exception for three group, lets name them A,B,C How to update existing script to add B, C ...
How to increate height and width of required information widget
i have to write a fix script for closure for old transactional records which are active true for more than 6 months for Incident and change table. what will be my fix script. can anyone please provide me the code or fix script for this.
Hi Team, I need access Email filed in Notification preferencesFor this one which required? For your reference, we have attached a screenshot Thank you siva
I have around 597 catalogue items. How to check for the look up field which the data is pulling from "sys_user" table, (where user is active. I have to find the fields which are pulling the inactive users in the look up fields.
Has anyone ever had this experience? The portal page is stuck on loading and no catalog categories. The log-in button on the top right is no longer visible. As an admin, if I sign in directly to the service portal and then go to the help portal, I ha...
Hi Team, I am exporting Bulk records data from "u_cmdb_ci_edms_access". But after exporting in Excel it showed the wrong data for the "ongoing cost" field and its reference field. "ongoing cost" field values show previous values instead of current va...
Hi All,We have create a custom donut visualization for fetching all open, wip, resolved and closed problem. While clicking on donut, closed problem does not gets loaded in list view mode but works properly in tabbed mode and in new tab button. Since ...
I need to set the header and edit it when I tried using from in notification from it appeared Any other way through which we can achieve this need to make changes in header and add custom header.
Facing access issue when trying to perform POC on integration of MS Teams and service portal by referring to the procedure present in below link.https://www.servicenow.com/community/ms-teams-articles/installing-itsm-hrsd-integrations-for-microsoft-te...
Hi We are trying to integrate with ServiceNow to AWS Q knowledge article module. AWS Q team trying to pull the knowledge articles from ServiceNow with Basic Auth and Query (workflow=published) all articles and related attachments. As AWS Q is able t...
Hi, what kind of user access is required for ServiceNow service Portal integration with MS Teams. please suggest which role is sufficient to complete this integration. regards,Venkatesh t.
Employee center page is taking much time to load in Prod instance. Can any one tell me why this is happening
Hello I am facing an issue with portal home page, we have different widget that are included in home page and calling widgets as below <li><sp-widget widget="data.widgetidname"></sp-widget></li> When we go to browser to test via Tab key navigation, s...
