Export of Atlassian Jira Integration Changes through Update Sets

Delta Deck for San Diego Release

 SPM (formally ITBM) Delta Deck for San Diego release.  You should also review the ServiceNow Product Documentation for Strategic Portfolio Management (SPM). You might also find these very informative See the All-New Project Manager Workspace - shor...

Difference between Customer Project Management & Strategic Portfolio Management

Good Afternoon Community members, Here are  basic few differences between Customer Project Management & Strategic Portfolio Management   Thank YouRajesh Singh

Enterprise Agility ServiceNow SPM Podcast Episodes

In this podcast series, you’ll hear from IT experts, leading change agents, and rockstars that create a daily impact on their organizations and customers. Creating and maintaining an organization designed to succeed in today’s ever changing world.  

How to Modify Digital Portfolio Management Workspace Cards

NOTE: As of this writing this topic applies to Rome, San Diego and Tokyo.This quick article will explain how to customize the cards that are prolific in the ServiceNow Digital Portfolio Management Workspace as well as show you how to take control of ...

Mastering the Script Tracer in ServiceNow: A Guide to Debugging Server-Side Scripts

In ServiceNow, debugging server-side scripts can be a challenging task, especially when dealing with complex applications. Fortunately, the Script Tracer tool provides a powerful way to trace and debug these scripts as they execute in real t...

Operational Resource Plan - All That You Need to Know

Greetings community members! In recent past I have noticed questions on operational resource plans via multiple posts. To answer all those questions, I have created this article. In this, I will focus mainly on operational resource plans and will cov...

ITBM Licensing & Pricing Use Rights Guide

The attached document is used for determining licensing entitlements in conjunction with the ITBM roles for Quebec & Rome releases. The doc(s) include visibility into; use rights, application to role(s) mapping, roles to license type mapping & plug-i...

Syncing Stories States to the Swin Lanes in VTB

One of the gripes I have heard customers make about using Strategic Portfolio Management for Agile Development is that the VTB Cards whose corresponding task is a story record do not stay in sync —in that the state of the story does not automatically...

SPM Business Outcomes & KPIs

ServiceNow® Strategic Portfolio Management (SPM)  ServiceNow’s Strategic Portfolio Management (SPM) empowers organizations to drive business outcomes by aligning their strategy with their work, enabling them to plan, deliver, and track value continuo...

Demand to project conversion

This article is about what all OOTB entities that are copied or moved while creating a project from demand.         When project is created few Demand fields, Assessment fields of demand, Stakeholders, Requirements will be copied from demand to proje...

Discussion/notes on changing Project 'State' field, notes on Project State field functionality

I see many customers trying to change the values in the Project 'State' field or how things roll up/down when there is a State change, and I see many HI incidents related to this and Community discussions on this. I am also a customer who has done th...

Issue while Mapping Multiple Jira Issue types to single Servicenow table in Atlassian Jira Integration for Agile Development

Plugin: Atlassian Jira Integration for Agile Development Description:  When multiple Jira issue types are mapped to a single ServiceNow table, then Export and import of issues works based on the first created table and Field mappings records Steps to...

Discover the Power of ‘My Work’ for Strategic Portfolio Management

Managing tasks across multiple projects and systems can feel overwhelming, especially when critical deadlines and priorities compete for your attention. To simplify task management and give you more control, 'My Work' brings everything into one plac...

Relation between Resource Plan, Cost Plans, Time Cards & Expense Lines

Dear Community members, I'm writing this article to show a simple relation between Resource Plans, Cost Plans, Time Cards & Expense Lines.    Let's understand terms in simple language Resource Plan - Project-related records where the project manager ...

Budget Migration Guidance

Let's leverage the next experience for financials, including the demand and project budget from the classic experience!   Budgets created in the classic experience are not visible in the new workspace. The budget migration will allow costs to be comp...

Digital Portfolio Management – New Community Hub Launched !

The Digital Portfolio Management Community Hub has officially launched!    This hub is dedicated to guide you on your DPM journey with articles, blogs and a forum to get all your questions addressed by your peers, and keep you updated on upcoming eve...

How to implement automatic Phases in a Project (a possible implementation)

When you go to any project in PPM you see there are 5 phases related: 1. Initiating (Normally when Project State is pending) a. Add more detailed info related to project: Project Manager Details, Business Case, Preferences  b. Readjust existing ones...

How Time Cards Display in the Time Sheet Portal

It is "time" to tackle the mystery of Time Cards displaying in the Time Sheet Portal... It is always recommend to have users enter time via the Time Sheet Portal, and not the native UI, as the Time Sheet Portal associates Time Cards to tasks.  What t...

Automate Operational RPLN Creation

Hi All, Below is the recording that you can use to automate the creation of operational resource plans for the resource groups with pps_resource role.   Recording Link   At the end of successful creation, do activate the flow.   If you find this vid...