DISCLAIMER: This article describes a proposed solution to support this use case. The proposed solution requires configuration, as such, there is no liability for ServiceNow to provide support, apply changes, fix defects and review impact during futu...
To begin your journey in learning Project Portfolio Management, you may have questions regarding how to initiate the process, the out-of-the-box (OOB) capabilities, and how these capabilities align with real-time applications. The following sections ...
This article provides detailed steps for troubleshooting aggregate-related issues and using Resource Diagnostics to identify data anomalies. 1.How to proceed when the schedule is updated, but the aggregate tables do not reflect hours? Scenario-1:...
Attribute-Based Planning Greetings community members! Today I will deep dive into the attribute-based planning. In the next experience of SPM, attribute-based planning is the base for three functionalities - Capacity planning,Resource management ...
This is my very first article and hoping it to be informative and helpful. I have been asked this question many times in my current capacity, and I think it's definitely a good-to-know option on HOW TO EXPORT DATA FROM RELATED LISTS. Whenever you are...
Once an idea is approved it will become a Demand with state Draft Draft: In this state who approved the idea can also add the demand manager. At this point the demand manager should also be able to fill other info such as: Cost / Resource / Benefit P...
This document provides visibility of Demand Management: • Data model• Data set• Hierarchy levels of data set values• Levels of impact from changing data set configuration Information containing in this document supports design decisions and data set ...
What is the purpose of ‘planning item’ table? SPW enables portfolio/product managers to do hybrid planning i.e., the ability to plan both waterfall (projects) and agile (epics) work together and view all the items on the same roadmap. This will help...
This article is a quick reference to understand the calculation behind Project financials. Below is a screenshot of the Financials section from Project/Demand Total Planned Cost: It's the total estimated cost of the Project. In ServiceNow, it is jus...
Hi,Can anyone tell me the relation between the Cost plan, Cost breakdown, Expense line, Resource plan and Time card.I could see that when I create a project/demand and associate a resource plan, cost plan got auto created with cost breakdowns. Once t...
Recommended Trainings for Strategic Portfolio Management (SPM) ServiceNow training and certification sets you and your business up for success, which is why it’s critical to make training an essential part of your ServiceNow program. By building the ...
The SPM Capabilities Map for the release of Tokyo and Utah is attached below. This is an interactive view of the products and their related capabilities for each release. See below to reach the release attachments.  
This article shows how to configure and use the capacity planning feature in Portfolio Planning/Strategic Planning Workspace. Enabling resource planning from system properties The admin can enable resource planning from the system properties by fol...
Dear Community, Often I see SPM customers asking the SPM KPIs that can be used to define the success - some term it as SPM success KPIs. As a best practice, this exercise need to be done in the initiation phase of SPM implementation. This means captu...
SPM (formally ITBM) Delta Deck for San Diego release. You should also review the ServiceNow Product Documentation for Strategic Portfolio Management (SPM). You might also find these very informative See the All-New Project Manager Workspace - shor...
Good Afternoon Community members, Here are basic few differences between Customer Project Management & Strategic Portfolio Management Thank YouRajesh Singh
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NOTE: As of this writing this topic applies to Rome, San Diego and Tokyo.This quick article will explain how to customize the cards that are prolific in the ServiceNow Digital Portfolio Management Workspace as well as show you how to take control of ...
In ServiceNow, debugging server-side scripts can be a challenging task, especially when dealing with complex applications. Fortunately, the Script Tracer tool provides a powerful way to trace and debug these scripts as they execute in real t...
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