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Resolved! Why PPW is not visible after installing Strategic Planning?

After Installed Strategic Planning plugin, I am not able to see the Project Portfolio Workspace, instead I am seeing Strategic Planning Workspace. What is the reason for it? I am having admin privileges on the instance.

Mihir YSSS by Tera Contributor
  • 1506 Views
  • 5 replies
  • 1 helpfuls

Resolved! Is there any way to track trends of project RAG status over time?

Hi!Was just wondering if ServiceNow stores the RAG status data of projects and if there is any way to access that and analyse trends over time? When I say RAG I mean when a project status changes from green to red to amber/yellow and so on. This woul...

ben119 by Tera Contributor
  • 1120 Views
  • 1 replies
  • 1 helpfuls

Capturing Approved Project Budget best practices - SPM

Hello there! We are looking for the best practices to capture the approved budget of a project. Initially, we thought to add a custom field on the project (pm_project) form and use it for entering the approved budget of a project. Are there any other...

Portfolio Planning Workspace

Hello all,I've downloaded the Portfolio Planning Workspace for Strategic Portfolio Management. For the most part it works a treat however for what we want to use it for its a bit overkill. Is there a way to make changes to it? I've tried looking in A...

Community Alums by Community Alums  
  • 858 Views
  • 1 replies
  • 0 helpfuls

Add cost to "Resource Aggregate Monthly"

The OOB "Resource Aggregate Monthly" table calculates total Hours/FTE/Person Days but does not calculate total cost. Is an aggregate cost stored anywhere else? Or would it be best to add a custom "cost" field to that table and update the script inclu...

Demand Management Assessments

Is it possible to have 2 assessments for a demand where1st assessment goes to managers to evaluate how it keeps with our strategies2nd assessment would go to other staff to evaluate how complex the demand is I've tried creating my own assessment, set...

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koliva by Tera Expert
  • 2930 Views
  • 4 replies
  • 5 helpfuls

Resolved! PPT add-in (manifest file) will not connect...?

Hi,I am trying to setup the PowerPoint add-in to do some editing to the PowerPoint status report templates, following these instructions - Download the manifest file (servicenow.com).When I attempt to sideload the add-in in PowerPoint Online for test...

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SMKaye by Tera Contributor
  • 1729 Views
  • 2 replies
  • 1 helpfuls

Resolved! Unrestricted user license type in SPM ServiceNow

In ITSM and SPM there is Unrestricted user license type. As per ServiceNow definition, all active users who are part of sys_user table will be considered into billing when it comes to unrestricted users. Now for ITSM I took unrestricted user license ...

Mihir YSSS by Tera Contributor
  • 3588 Views
  • 4 replies
  • 3 helpfuls

Tree Map Plugin SPM Function

Hi all! A Customer has installed the Tree Map  (com.snc.treemap) on his Dev Instance for trying.  Does anyone here knows what this plugin makes or what the functionality is? How does it works? I didnt find any documentation or video about it so far. ...

Resolved! Is it possible to add a new resource to already allocated resource plan?

Hello, Is it possible to add a new resource to already allocated resource plan? I was hoping that with the San Diego release, this would be an option... Use case: one of the teams hired a new employee and want to add her to the existing resource plan...

Ash30 by Tera Contributor
  • 1947 Views
  • 6 replies
  • 4 helpfuls