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Error using Planning Console in projects

Hello, We have a user who has had a sudden issue when trying to add new project tasks and then saving them when using the Planning Console. They are getting the error - 'Unexpected error encountered. Contact System Administrator.As a workaround, they...

davidsmith by Tera Expert
  • 498 Views
  • 2 replies
  • 0 helpfuls

Resolved! Project Status Report Powerpoint :: Tasks List

Hello,I need to customize the PowerPoint status report template for projects in the Snow project module. Using the ServiceNow Add-on in PowerPoint, I can't list the tasks and their details such as: task names, % completion of these tasks. Can anyone ...

leoricciardi by Tera Contributor
  • 2219 Views
  • 3 replies
  • 1 helpfuls

Cannot delete project(s)

In our TEST environment I have created a few projects, some from a template I have created and some without a template.Now I need to clean up the projects (deleting them).I can select the project(s) from the "pm_project" table and choose "Delete" fro...

Resolved! Install SPM in dev instance

I am relatively new to ServiceNow Development and Configuration and am seeking guidance on enabling the Strategic Portfolio Management (SPM) module.Our management has expressed interest in exploring the capabilities of SPM within ServiceNow, and as p...

SwathiBanda by Tera Contributor
  • 5038 Views
  • 4 replies
  • 17 helpfuls

SPM Reports - Project

Hi All,I have requirement to create 2 reports.Report :1List all the projects which does not have a single status report? Report:2 List all the projects which does not have project task starts with some ket word. Example : completed, closed etc. Is it...

Yuvaraj T by Tera Contributor
  • 396 Views
  • 3 replies
  • 0 helpfuls

Top task showing empty in timecard

Hi Community, I was facing the issue when I'm trying to submit project timecard top task showing as empty but in task field project as showing that user having the timcard_user and pps_resource roles, how to resolve this?Can anyone help me on this. T...

Report in spm

Regarding requirement which is about resource report table to report genarate on user / group /role level we have genarated based on condition it running in my case We have run the condition is report type is availability and entity type is group sel...

naresh g by Tera Contributor
  • 304 Views
  • 1 replies
  • 0 helpfuls

Resolved! Getting Security Constraint Error while opening any program

HI Team, There is an issue while opening pm_program record in servicenow. The user is having the role as "it_program_manager" ,he can open up the list of programs , when he opens the individual program from the list , it gives the message as Security...

Ankur20_0-1702034082485.png
Community Alums by Community Alums  
  • 371 Views
  • 1 replies
  • 0 helpfuls

"Getting started" module in Reports

Hi everyone, in my instance the "Getting Started" module under Reports (Reports --> Getting Started) is not opening, whenever iam clicking on the "Getting started" its opening in another tab and the page is not loading .Please help me to RESOLVE THIS...