Add a user to multiple sso groups
can you please help out how can we add one user into multiple sso group from the workflow orchestrion or let me know any another way we can achive
Forum Posts
Approval Required on Decision Form
Hi, Looking for quick help related to 'Approval Required' field on Demand Decision field. There is a question from customer that how/who does this Decision gets routed when 'Approval Required' is Yes on the Decision. Can someone help/ explain what is...
Hide state choices in New Project Workspace - RIDAC
Hi Community, We have started using the New Project Workspace and on the RIDAC page we noticed that for some of the records (Issue, Action, Request Change), State field displays 2 custom choices which we hid from the form via a Client Script. Basical...
Unable to create Milestone record through Project task
Milestones created in SPM are not visible within the SPW interface.We are trying to create a Milestone record to select the checkbox milestone or key milestone in the Project task. But no record was created in the SPW sn_align_core_project inside th...
Teamspace integration with Portfolio Planning Workspace
Hello All,I've installed Teamspace1 plugin and I'm seeking advice on how do we integrate TeamSpace and Portfolio planning Workspace. The below link has been kept as a reference yet I would like to know how to proceed with this further. The documenta...
Task Based Roles and Permissions
I want to be able to compile together a table where I can visually see roles and permissions based on tasks. For example, I can use the Access Analyzer to view CRUD permissions based off a selected table, export them to excel and create a table. Howe...
sn-docs application
Hi All, I came across this application when I was setting up SPM for a demo. It looks interesting, but I can't find any specific documentation for it. Can someone please point me in the right direction to find out more information? ServiceNow Store -...
What was the basis for the creation of SPM?
SPM is based on which best practices?For example, ITSM is a product based on the best practice of ITIL.
SPM- Scrum agile
How to measure the time from the initiation of work to its completion of the story based on state. State includes ready, work in progress, Testing, UAT testing . It includes both active and idle time. In brief, have to calculate each state duration o...
Resolved! Developer Instance is offline for more than a week
Hi, My instance has been down for more than a week, it is showing the below messages! The instance is offline. Please check again in a few minutes. Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available. Wha...
how to hide the section through script include and on load client script
i want to hide the preference section,whenever demand is created from idea.through script include and client script
Idea User Role
Hi all, What is the role name for Idea User Role Title? My organization is planning to extend Idea SPM access to everyone in the organization and will require them to have permissions to only:Create and submit idea.Views idea.Vote on idea.Filter ide...
Demand Assessment
Hi All, We are currently experiencing the Screening phase of Demand move automatically to Qualified when all the stakeholders finish to fill their assessments. Is this the Out of the Box behavior in ServiceNow for Demand? Our process requires a techn...
Story Dependencies - Scrum (sprint based) teams and Kanban (RTS teams)
Hi The Scrum/Agile department at our company is looking for a way to view story dependencies between Scrum teams that use sprints to track their work and RTS (run the shop) teams that don' track their work against Sprints and only use stories. Ideall...
ATF test case development for API dependent catalog items in Service Portal
I have got a requirement to develop ATF test case for a catalog item and some part of it is has dependent on API. This is part of IAM(Access) module and one field gets update with API data after successful API call. Some of fields gets auto updated b...
