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Resolved! Unable to create Agile Phase for Project

Hi, I am not able to create Agile Phase for a Project. I just wanted to Test why roll up dates is not working for my setup. Can any one help me on, Why I am not able to create a Agile Phase. Also, if anyone has a clarity on how roll up dates should w...

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Nihal2 by Tera Contributor
  • 1227 Views
  • 7 replies
  • 1 helpfuls

SPM Role

Where should I suit if I want work with Snow. I am using Snow SPM for end to end project management process.I am PMP and CSM certified.  Which  certification snow certification suits my current experience 

Reporting on Time in Phase

My team moved into ServiceNow a few months back for Product Development project management. We have Phases for: Initiating (Backlog) PlanningExecuting Delivering ClosingI am trying to figure out how I can run some reports to get average time in phase...

shillohg by Kilo Contributor
  • 422 Views
  • 1 replies
  • 0 helpfuls

Sprints are not importing into SNOW

If i create sprints in Jira, then run Import Issues in SNOW the sprints will not import into SNOW -- stories and epics will but not sprints.   I have tried changing mapping configs, deleted and re-inserted Sprint maps -- nothing works -- my current m...

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stephenb by Tera Contributor
  • 884 Views
  • 6 replies
  • 1 helpfuls

Resolved! SPM in Dev Instance

Hello there,  How can I turn on the SPM in the dev instance so I can further try and assess if my use case will work in SPM

DarwinNow by Tera Contributor
  • 1375 Views
  • 7 replies
  • 1 helpfuls

Error using Planning Console in projects

Hello, We have a user who has had a sudden issue when trying to add new project tasks and then saving them when using the Planning Console. They are getting the error - 'Unexpected error encountered. Contact System Administrator.As a workaround, they...

davidsmith by Tera Expert
  • 531 Views
  • 2 replies
  • 0 helpfuls

Resolved! Project Status Report Powerpoint :: Tasks List

Hello,I need to customize the PowerPoint status report template for projects in the Snow project module. Using the ServiceNow Add-on in PowerPoint, I can't list the tasks and their details such as: task names, % completion of these tasks. Can anyone ...

leoricciardi by Tera Contributor
  • 2358 Views
  • 3 replies
  • 1 helpfuls