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Resolved! Updating Actual Benefit in Project Currency on Benefit Plan Breakdown

Hi, I'm having trouble understanding the intended functionality Project Currency module on benefits. In the Default view, the Benefit Breakdown record can have updated both Entered Benefit and Actual benefit, with these fields being rolled up to Bene...

PavelP by Mega Sage
  • 1969 Views
  • 5 replies
  • 3 helpfuls

Resolved! Project Workspace

On a project workspace, is there anyway to populate a field value from one of the projects related records? For example: If i would like to populate the "Executive Summary" of the project status report, is there a way to script to the PM Home page ca...

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Akif Shah by Tera Contributor
  • 1136 Views
  • 2 replies
  • 4 helpfuls

Project Status Color is auto calculated?

I could not find any documentation explaining if the project status color is auto calculated and if so, how is it calculated? what makes the project green or red?  Thank you

Yael by Kilo Contributor
  • 3112 Views
  • 9 replies
  • 6 helpfuls

How do I process an Expense Line on Demand and Project?

Hi Everyone, I've been wondering if the Expense Line gets processed manually by a certain user or is it done automatically by a specific action on demand/project. Have been doing research and now I understand the functionality before and after it's p...

AndresGT1 by Giga Expert
  • 2317 Views
  • 4 replies
  • 4 helpfuls

How are Demand Assessment scores calculated?

Hello, Does anyone know the logic behind how 'Score' is calculated (or where I can find this code) in the Assessments tab on the demand form? I know that there is a hierarchy of how assessments: Metrics < Categories < Type, but I'm not seeing how the...

Claudia17 by Mega Contributor
  • 4020 Views
  • 5 replies
  • 5 helpfuls

What can demand 'Collaborators' edit?

Hello, Wondering what exactly a collaborator can do when they are added to a demand? ServiceNow docs say that any user can be a collaborator and can edit the demand - do they need to have the demand user role? Can they edit demands when it is past th...

Claudia17 by Mega Contributor
  • 2557 Views
  • 1 replies
  • 5 helpfuls

Resolved! How to relate pm_project table with project_status?

I've been asked to create a simple report that lists all active projects in a portfolio (pm_project) along with the latest executive summary and status date from the project_status table. Since reports do only full joins, I believe this needs to be d...

Doug Ellis1 by Kilo Contributor
  • 1761 Views
  • 3 replies
  • 1 helpfuls

'On Hold' or 'Deferred' states for Project?

Curious to know if anyone is using 'On Hold' or 'Deferred' states for Project. If so, what OOTB states are you mapping those to? We had those states in place, but with one of the upgrades (I believe London) - selecting one of those states now results...

Resolved! Project Requirements Related List Functionality

The Related List  for Requirements Functionality is very basic.  The documentation is marginal at best. There are three fields for a users to be assigned, Source, Owner, and Assigned to.   How are other companies defining and using each of the Users ...

Jim Hughes1 by Tera Contributor
  • 1881 Views
  • 2 replies
  • 0 helpfuls

Resolved! Cannot see Agile Group in Sprint Planning

Hello, I am trying to see an Agile Group created in the Agile Board, and I have checked and compared with the ones existing but I cannot figure out why I do not see my newly created group in Sprint Planning. Any help appreciated Thanks

Fabiann by Kilo Contributor
  • 1796 Views
  • 3 replies
  • 5 helpfuls

Resolved! Approval for project task

When approval status is set to 'requested' manually on project task , approval should go to project manager,  I have written a business rule to generate a approval: var app = new GlideRecord('sysapproval_approver'); app.initialize(); app.sysapproval ...

rambo1 by Tera Guru
  • 1195 Views
  • 6 replies
  • 2 helpfuls

Resolved! How to attach incident to a Story

Hi,   Once story is completed and deployed to production. for some reason if we get any issues or the story which got deployed to production is not working as expected. How do i relate an incident and attach to the story.   Can anyone please suggest ...

Sort Visual Task Board Cards

VTB Cards currently do not allow you to sort the cards within a vertical lane by any of the variables.  Shows the ability to filter but not to sort.  I would like to sort by a variable such as planned end date or planned start date.  Also if you were...

Jones by Giga Contributor
  • 1769 Views
  • 7 replies
  • 1 helpfuls