We would like to explore the use of test management in ServiceNOW rather than manage our current test plans / cases in Excel. What would be the best way to represent this on a story? Would it be as simple as adding a related list to a story that woul...
How to write server side script to update the field values from one field to another field in Project module ?In Project we have field called State and Status.My question is how to set the field value on State ( current value of state )will u...
Does anyone have details or preferably a video of how the "Help The Help Desk" tool work in Servicenow? The stuff on Docs are not too clear.
Hi, I have enabled plugin "Id: com.snc.ppm_innovation_management" to get the Idea Portal App in Orlando Idea Portal got activated and able to see in side bar/navigation pane However my users are getting error "Missing module id / Invalid module id!"...
I am currently assessing the Test Management plug-in for use in our team. Our needs are simple; we are responsible for multiple applications for a number of customers. Most of our testing is automated, but we need some manual testing before deploying...
What is Estimate at Completion and Estimate to completion in PPM, how servicenow calculates the value? its so confusing
Hello all, Anyone know the solution(suggestion) for me about : Remove(disable) item "closed" of choice list "state" from the list table by specific role user.I find some article relative the choice list, but it use for the form table.
Hello, I`d like to add/modify fields on a Project Status Report. Whenever I`m adding a field to the Create form, then on Save there are no changes in the outcome. Thanks!
Hi allWondering if anyone has an easy way to move existing project tasks to another exiting project?was think a UI action would be good.issue i have is i can change the project reference field, but looks like there are other connections to the projec...
Is there a list showing what the definitions are for the Release task statuses?Looking to find out what each one means.
Hello All , Can any one tell me exact difference between labor rate card and rate model , and when we can use them means at what condition? Which one is the best practice? And also tell me the attributes of labor rate card and rate model in serviceno...
hi, we are unable to activate ppm in a developer instance. is it restricted? if not, what would be the steps to activate? edit:i dont see the activate button
Can anyone give me a quick answer on what is difference between "Key Milestone" and Milestone? Appears to be the same as no duration has has anyone replaced with toll gates? thanks much
We are using OnBase to index serveral document types to our ERPs Systems. Is there a SN solution to do this?
We are trying to better understand T-Shirt sizing within ServiceNow. How are other organizations using T-Shirt sizing? What are the best practices around T-Shirt sizing in ServiceNow? How is T-Shirt size determined? Any thoughts or comments would be ...
