Roadmap for SPM Product changes

Hi.  Where is the best place to get a picture of the Roadmap for future ServiceNow releases (safe harbor understood, etc)?   I'm leading the SPM Practice at our firm - a partner - and it would be great to understand what's coming up.  I've heard vari...

• Question

Preventing resource assignment past end date

how are calendars used for restricting/preventing resource from assigning past end date?

• Question
• Resource Management

How can we import a project’s WBS from Excel into SPM?

Hi everyone,Adding project tasks one by one takes a lot of time for our users.We do have templates, but we want to bring a project in from Excel to SPM.How can we import a project task list (WBS) from Excel into SPM?Please share the steps. Thank you!

• Question
• Project Portfolio Management

Planning Console states do not match Project Task States

Hi all!I’m trying to customize our state options in ServiceNow SPM. We’ve updated the existing pm_project_task state choices to match terminology that’s more familiar to our team.The changes work perfectly when viewing the Project Task form, but in t...

• Question

Resource Card filter not working

I recently migrated to Resource Assignments from Resource Plans, and I'm having trouble creating Resource Card filters in the Resource Management Workspace.  No matter what I select, I get all resource assignments instead of the limit I want.  This h...

• Question

Best practices for levels of approval during Demand vs Portfolio Planning

Hi everyone,We’re in the process of fully implementing SPM and trying to clarify the definition of “Approved” in the Demand lifecycle. What level of approval should occur during the Demand phase, and when should Portfolio Planning workflows begin?Pre...

• Question

Restrict Members or Groups in CWM

Hi All,Can we restrict groups or members in CWM? I want to show only users or groups having sn_cwm.cwm_user role only  Thanks!

• Question

how resource roles are created employee profile

I am setting up new resource management how resource roles are created and mapped in employee profilehow employee profiles are related to resource assignment 

• Question
• Resource Management

Operational Resource Assignments revert from 'Approved' to 'Pending' after time card submission(s)

Why do operational resource assignments go from a status of 'approved' to 'pending' each week after time cards are submitted? Is there a way for operational resources to remain approved once initially approved? It is causing frustration for resource ...

• Question

Operational Resource Assignments move from 'Approved' to 'Pending' after weekly time card submission

• Question

Remove Label USD in Financials Tab Strategy Planning Workspace

  How to remove USD from label in strategy planning workspace -> Portfolio Plan -> Financials Tab -> Left Grid

• Question

Remove New Expense Line button on financials section in project workspace or strategic planning

We don’t want the “New Expense Line” button available in the Financials section of Project Workspace or Strategic Planning records without directly modifying the OOTB ACLs.   

• Question

Bubble chart shows no data, but in list view we can view the data in AppRationalization workspace

In the Application Rationalization workspace, I can see my applications in the list view but nothing appears in the Bubble chart.Does anyone know what the problem might be?   

• Question