Entitlements for Subscription Products
The entitlements and use rights for the Subscription Products ordered by Customer in the applicable Order Form and effective as of the date of Customer’s signature on such Order Form are set forth below.
| Subscription Product Name | Product Codes |
|---|---|
| Additional 1TB Storage | PROD09002 |
| Additional Non‑Production Instance | PROD00065 PROD02074 |
| Additional Production Environment | PROD00827 PROD10629 |
| Agile Team | PROD12492 |
| AI Search 1 Million Documents | PROD15339 |
| AI Search Starter | PROD15338 |
| App Engine | PROD13074 PROD13076 |
| Approver User | PROD00170 |
| Automation Engine Enterprise | PROD17160 PROD18249 |
| Automation Engine Professional | PROD17159 PROD18247 |
| Business Continuity Management Professional | PROD14201 |
| Business Continuity Management Standard | PROD13219 PROD13220 |
| Business Stakeholder | PROD17800 |
| Business Stakeholder | PROD15028 |
| CreateNow Development Suite | PROD00525 |
| Customer Service Management Professional ‑ Transactions | PROD15047 |
| Customer Service Management Professional With App Engine 100 | PROD15204 PROD17145 |
| Customer Service Management Professional | PROD09219 |
| Customer Service Management Standard | PROD15203 PROD17143 |
| Data Loss Prevention Incident Response | PROD16746 |
| Database Encryption ‑ Additional SubProd | PROD08359 |
| Database Encryption | PROD08358 |
| Discovery | PROD01170 PROD11457 |
| Edge Encryption | PROD01054 |
| Electronic Medical Records (EMR) Help | PROD14666 |
| Employee Document Management | PROD11370 |
| Enterprise Success | PROD09657 |
| Enterprise Support Account Management | PROD09871 |
| Enterprise Training Agreement ‑ Flex Tier B | PROD17831 |
| Field Service Management Contractor | PROD15370 |
| Field Service Management Professional With App Engine 100 | PROD15369 |
| Field Service Management Standard | PROD15368 |
| Financial Services Operations Professional with App Engine 100 | PROD15309 |
| Governance, Risk and Compliance ‑ Enterprise (1,000 GRC Users Included) | PROD09222 |
| Governance, Risk and Compliance ‑ Enterprise | PROD03393 |
| Hardware Asset Management Professional | PROD16047 |
| Healthcare & Life Sciences Service Management Professional with App Engine 100 | PROD16048 PROD17366 |
| HR Enterprise Onboarding | PROD11367 |
| HR Service Delivery Enterprise | PROD15405 PROD17238 |
| HR Service Delivery Professional | PROD15404 PROD17237 |
| HR Service Delivery Standard | PROD11360 |
| Impact Advanced | PROD16290 |
| Impact Advanced ‑ Public Sector (US) | PROD16510 |
| Impact Base | PROD16378 |
| Impact Guided | PROD16252 |
| Impact Guided ‑ Public Sector (US) | PROD16586 |
| Impact Total | PROD16295 |
| Impact Total ‑ Public Sector (US) | PROD16511 |
| Integrated Risk Management Enterprise | PROD12491 |
| Integrated Risk Management Professional | PROD12020 PROD12490 |
| Integrated Risk Management Standard | PROD12019 PROD14208 |
| IntegrationHub Enterprise | PROD11482 |
| IntegrationHub Professional | PROD11418 |
| IntegrationHub Starter | PROD11415 |
| IT Business Management Planner | PROD11377 |
| IT Business Management Professional | PROD12011 |
| IT Business Management Standard | PROD12008 |
| IT Business Management | PROD02224 PROD02225 PROD02226 |
| IT Operations Management Health | PROD14998 |
| IT Operations Management Optimization | PROD14999 |
| IT Operations Management Visibility | PROD14997 |
| IT Service Management Enterprise | PROD15206 PROD17259 |
| IT Service Management Professional | PROD17256 |
| IT Service Management Professional | PROD09216 PROD11355 PROD17257 |
| IT Service Management Standard | PROD17243 |
| IT Service Management Standard | PROD11353 PROD11354 PROD17252 |
| ITOM AIOps Enterprise | PROD16963 |
| ITOM Discovery | PROD15000 |
| ITOM Enterprise | PROD03389 |
| ITOM Operator Enterprise | PROD14996 |
| ITOM Operator Professional | PROD14995 |
| ITOM Operator Standard | PROD14994 |
| Learning Credit | PROD15179 |
| Legal Service Delivery | PROD15269 PROD16896 |
| Non‑Production Instance | PROD15563 PROD15565 PROD15566 PROD15567 PROD15568 PROD15570 PROD15572 PROD15573 |
| ServiceNow AI Platform App Engine for IT Service Management | PROD13079 |
| Operational Technology Visibility | PROD16063 |
| Orchestration Core Transaction Pack | PROD03421 |
| Order Management for Telecommunications | PROD17018 |
| Performance Analytics ‑ Enterprise | PROD01627 |
| Performance Analytics For IT Business Management | PROD02229 |
| Performance Analytics For IT Service Management | PROD03426 |
| Performance Analytics For Platform Runtime | PROD01626 |
| Policy and Compliance Management | PROD14209 |
| Premier Support Account Management | PROD09872 |
| Production Instance | PROD15553 PROD15554 PROD15555 PROD15557 PROD15558 PROD15559 PROD15560 PROD15562 |
| Professional Success | PROD09656 |
| Professional Support Account Management | PROD09869 |
| Public Sector Digital Services | PROD19288 PROD19290 PROD19292 |
| Safe Workplace Professional | PROD15073 |
| Safe Workplace Standard | PROD15103 |
| Security Operations Enterprise | PROD12825 |
| Security Operations Professional ‑ SIR | PROD16744 PROD12823 |
| Security Operations Professional ‑ VR | PROD12824 |
| Security Operations Standard ‑ SIR | PROD16743 |
| Security Operations Standard ‑ VR | PROD12821 |
| Software Asset Management Enterprise | PROD15034 |
| Software Asset Management Professional | PROD15033 |
| Software Asset Management | PROD11472 |
| Strategic Portfolio Management Professional | PROD16953 |
| Strategic Portfolio Management Standard | PROD16951 PROD16952 |
| Telecommunications Services Management Professional with App Engine 100 | PROD15310 |
| Time Card User | PROD12014 |
| Vendor Risk Management | PROD12023 |
| Virtual Agent CSM Conversation | PROD09274 |
| Workplace Service Delivery | PROD16884 PROD14947 PROD14949 |