Hi allI need to set up some custom pause SLA criteria and not sure how to pull it off. 1. Need to be able to pause for emergency weather, gov't shutdown, etc....but be able to have the pause be backdated to when the emergency (or any other event real...
Good morning,I am trying to close two overdue customer actions that are showing in Security Center. However the underlying tasks have already been completed or cancelled.The affected records are stored in the sn_critical_update table on both dev and ...
The same issue as in the article below occurred. https://www.servicenow.com/community/developer-forum/create-or-update-remote-record-action-uniqueness-checkbox-cannot/m-p/3317741/page/2 I tried the solution suggested in the article above, but I can't...
Hi team,I'm working on Lab 3.4.1 and have run into an issue. Here's a summary:Goal: Clone the "Approvals" widget to a new widget called "Approval CD".Action: I successfully cloned the widget and commented out the required code as per the lab instruct...
Is there any Service now CSA exam vouchers or coupon code?
ServiceNow existing can login with sso via browser, now need to login via Now Mobile - Intune version. At Azure action about consent application already.Questions1. need to configure at Azure about redirect url and Certificate for Now Mobile separate...
Good afternoon,We aren't able to retrieve our closed update sets in test-instance from our development-instance. We get the following message:Retrieving update sets updated after 2025-05-26 from Development (https://ourdevelopment.service-now.com) Pe...
Hello friend,Recently, I found that thousands of scheduled jobs have been created for 'Interaction state change for walk-up.Is there anything I need to do? Regards,Hong
After being a silent user of the knowledge of the community, I have decided it is time to give back and collaborate more with the fellow sys admins. Hoping to solve queries and problems together.
Hello All, I have a doubt I am trying to complete ServiceNow Micro certs for Flow Designer,it saysNavigate to All > Social Media Management > Monitor.I do not have Social Media Management on my lab instance .How can I get it?I tried looking for it in...
I am new to ServiceNow. I just launched my first instance. The application navigator is missing. Also when I click on the profile icon dropdown, it is not opening the dropdown. This is extremely frustrating. What is wrong with my instance? Where is t...
How can we check who has impersonated our instance over a period of time?Is there any way or any method to do access Impersonate counting's?
Hello,I want to remove one of our fulfillers from ServiceNow. However, after removing all groups, there are still roles left and it's not possible to remove them. I found https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0793546 ...
I am yet to appear the CSA exam and would like to clear it in first attempt. Please advise the best approach that helps in clearing the exam as well as acquire the required knowledge, thank you in advance.
We are currently preparing in a non-production environment after installing and cloning the SPM application into production for configuration and release.We have already started configuration in the non-production environment, but during cloning, we ...
