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We are running into a potential hole in the OOTB logic when it comes to the Stage and Approval fields.OOTB the sc_req_item stage defaults to waiting_for_approval and approval defaults to not requested. Currently an OOTB business rule (Cascade Request...
Hello everyone! I'm doing the course ServiceNow Platform Implementation On demand.I'm doing the exercise "SNPI - LDAP Server Setup", but I have received the error message when configure the following options for LDAP: RDN: ou=CloudDimensionsDevQuery...
I have a filtered list view of "kb_knowledge" (stage=published, author=me) and I added the "Tags" column to the list view...but the tags I am adding to the records are not being "applied" (saved?) and just "fall off" when I refresh the list. This is ...
Hello, we want to migrate from MariaDB to RaptorDB Pro. Are there any Pre Steps we have to consider?Any full step by step documentations for best practices? Does anyone has some experience in this and can share some information? thank you in advance
whats is status
I want to copy the rejection comment for a requested item into a field in a separate table.Since the rejection comment is recorded in a "Journal" type field, retrieving it within a flow includes unwanted extra information.Is there a way to retrieve *...
Do cutoff passing marks differ to individual according to experince or is it same for all?
Hi everyone,I just got accepted into the ServiceNow RiseUp cohort through the YES Program here in South Africa! My classes start this July. I am incredibly excited for this career breakthrough, but also quite nervous since I do not have a strong IT ...
Hi,For HRSD we want employees/end user in different entities/location and to search articles which are useful and right for them. We can set criterias for location restrictions but how can we manage that they only see HR related articles when they wa...
I would like to set up a filter to restrict the records displayed in a related list.Is this possible?Also, if another user removes the filter I set, is it possible to have the filter automatically re-applied when they view the same screen again?
Hello everyone, I am new in servicenow and wants to know how long I should take to prepare for the exam after I receive a voucher.
Hello I have posted a couple of time, a question about managing ServiceNow Entitled Apps. I'm not sure what happens to them as I don't seem to have visibility of them. Immediately after posting them it suggested they were pending approval. Not heard ...
What is the NQF level for CSA exam
I want to extract the value of a record's choice field in a flow.In a data pill I get the label value.Is there a better way to do this?
Hi I have studied e book and did udemy mock test fro CSA exam. I bought mock test from measure up also but still i am not having that confidence in clearing the exam my question is do i need to study product documentation also in detail for clearing...
