I am checking the ACLs for the "sysapproval_approver" table, but I cannot find an ACL that grants read access when the "approver_user" role is assigned...However, in reality, assigning the "approver_user" role allows access to the "sysapproval_approv...
Is there an OOTB Way to get a view of tracking changes implemented after a problem ticket was raised along with Incidents reported linked to the problem ticket.
Hi everyone,I'm working on a requirement to restrict attachment access based on Engagement membership.RequirementUsers should only be able to read attachments if they have access to the parent Engagement. I created a custom sys_attachment Read ACL t...
Hi All, Completed an optional step in the Associate AI System Administrator Course, by creating my first post here.
Hello there!I need help regarding concerns with ServiceNow capabilities using CSM. As I am also doing my own research due to zero experience in CSM, please help me to verify if these four requests can be achieved using ServiceNow CSM:1. Customer's ca...
Hello Communtiyim facing this pdi waitlist problem from last week currenntly im stuck in this situation .can anyone guide me to what to do or what credintials or skills need to learn in this platformnote: im a complete beginner
wmi test connection are giving the positive result from Mid server to target server. though while doing the quick discovery getting "Active, couldn't classify: No WMI connec" error.
Hi everyone,We recently upgraded our instance to the Australia release, and we’re running into an issue with the Platform Analytics Assignment Group filter on the Service Desk Team Dashboard within Service Operations Workspace.The Assignment Group fi...
I'm working on the Associate Sys admin certification in which I've completed the task steps as instructed, but the validation is failing. How do I get this resolved, kindly help.
I would like to be able to freely configure the sort order for a grouped list.Ideally, I’d at least like to sort by number in descending order...Does anyone know how to do this?When there is a large number of records, I want the most recent record to...
I have a table that needs to be shared across multiple functions, and I plan to implement different layouts for it using separate views.When navigating to the list screen from a module, I would like the columns to be displayed in a grouped format.Fur...
Followed all the guidelines, impersonated as platform user and added work notes and additional comments, still the task if faled. Gets a message as Did you add and post a comment?Cannot move to another task unless this section is completed. Kindly he...
We use the same table but adjust the layout via views to suit different requirements.It seems the list labels don't change when switching views; is it possible to change them?
Dear All, We recently observed Multiple integrations being failed connecting to the external environments, Applications and Platforms. Also we have observed recently multiple security patches deployed in our ServiceNow environments last month. Not s...
Hello everyone,I have a query regarding the ServiceNow CSA certification exam.I am currently working with a ServiceNow partner company. Based on my understanding, employees of partner organizations may be eligible for certification vouchers or discou...
