I have two accounts in our instance. Both accounts share the same email address but have different usernames. My non-admin one is provided through M365. So yesterday I logged into my non-admin account via SSO as I normally do. I use a private tab for...
Hi everyone,I wrapped up the learning modules today. To be honest, my head is spinning a bit. It feels like a massive amount of information to keep straight.I want to book the exam, but I'm worried about failing or getting stuck on questions that wer...
I have completed all necessary learning for CSA exam. Now when i try to schedule an exam it is asking for $300 or 300 learning credits. I am a student and not associated with any company. Please suggest how to get a free voucher.
Hi community, Is anyone know how to activate Data Privacy plugin (com.glide.data_privacy) on personal developer instance?The official documentation mentioned "With Tokyo patch 3 or later, administrators can activate the data privacy plugin (com.glide...
Hi,Can anyone provide some context in how the Closed Complete, Closed Incomplete, and Closed Skipped states are used for Request Item and Catalog Task?For example, I have tried putting together the following diagram for Request Item:But I am not conf...
Hi Team, I am new to servicenow and hence I wanted to proceed with ServiceNow administration fundaments course materials. I got the ebook which has link to download resources. But when I click the link, I get error as "Sorry, the link has expired.Th...
Repost from Inc Mngt forum -- didn't get any response there.I have noticed that the record preview for the "caller" reference field in my instance is not loading right away or sometimes not at all, in SOW. I thought that it might be a client script o...
Hi all, Im looking for some advice please. We are trying to connect our ServiceNow instance with Azure Synapse Analytics. We have created a user within the SN instance and added the following roles: personalize_dictionaryitilrest_api_explorer_ _ _ _ ...
Anybody have HRSD lab manual or HRSD real world projects/ scenarios?Please share here, It will help me.
When I upgraded to Zurich, several users were added to the "Conditional Script Writer" group.After some research, I found that script developers must belong to this group.However, I couldn't find a function that automatically assigns users to this gr...
Hello, Can anyone suggest a few website where i can take mock test for the CSA exam.
I would like to know if there are any free vouchers available for the CSA exam and any links for mock tests?
Hello all, I'm the epitome of gen-x breaking into tech with practically zero experience. I want to utilize servicenow to learn and get certified, but I'm not sure which career path is best for me. I am a former firefighter and currently a professiona...
I’ve been experimenting with Agentic AI to deploy a custom project on ServiceNow using strong, structured prompts — exactly as ServiceNow recommends. The AI did generate multiple code files and attempted several deployment approaches automatically, b...
