First time taking the CSA exam
Any recommendations for that to focus on during the studying session?the training path is enough? or should I check another documentation?.
Forum Posts
Dynamic Translation Enabled attribute not available for Work Notes & Additional comments of INC
Trying to add the Dynamic Translation Enabled attribute in the Work notes dictionary.But not seeing the option. Kindly advise. (Note: have enabled the same for desc and short desc)
Resolved! Indenting a table in an article
Does anyone know how to indent a table (not just left/center/right align)?
Importance - Pros & Cons of Integration Hub. Cost details.
Dear Team,Our client is asking what Integration Hub is and its uses are.They are much demanding for custom integration with Azure Active Directory.Can someone please help me to understand what the merits of using Integration Hub over the custom integ...
Discovery updating incorrect RAM value for Windows server?
Hi All,I have tried to discover the windows server , it is able to discover and updating the correct information for Serial number, CPU, IP address etc , however it is updating RAM(MB) value is '0' instead of 16GB .Here Server actual RAM is '16' GB ,...
Generate Key not working
I have been attempting to generate a key for a Cryptographic Module in my personal development instance (I've encountered the same problem in my company's developer instance as well). I have Column Level Encryption installed on my instance, and assig...
Resolved! How to display or add the Employee ID for reference variable field?
Hi, I have a variable Employee which is referencing to User [sys_user].The screenshot below only displays the name and email address.How can I display or add the Employee ID field?
Integration between Snow and Google Data Studio/Looker studio
Good Morning Team, I am pretty interested in anyone with experience linking together Snow and Google Data Studio/Looker Studio. We are using Google Data studio for reporting purposes and I would like to know if Snow has a native plugin that can be u...
How to use: RTE Entity Operations (Concatenation Operation)
Hi ! I need to use Robust Transform to do my daily manual loads to CMDB. All is working fine expect Concatenation. I intend to concatenate data from two source fields to one by using the RTE Entity Operations and choossing the option: RTE Entity ...
Flow Designer - Creating workflows
Hello. For some context, I am fairly new to creating workflows in ServiceNow. Our organization has historically used Workflow editor to create workflows, but our VP would like to see us transition to Flow Designer. I have played around with Flow Desi...
Resolved! Alert correlation rules don't work! ! !
(function findCorrelatedAlerts(currentAlert){ // Ensure the rule is consistent - the filter for primary and secondary alerts must be distinct. var result = {}; //Insert your code here result = {'PRIMARY': [String(currentAlert.sy...
Datetime variable - time picker is diferent on service portal vs. platform view
Hi, I am working on a new catalog item and added a datetime variable. I noticed that if you click "Try it" there is the calendar and the can enter time using hours, minutes, seconds fields. However when viewing the catalog item on the portal, there...
Need to select multiple CIs same like Affected CIs on Change Request
Hello everyone, I have created a Custom table (Related CI Components) and added that into the related lists of change request.But I see New button over there to select the records. User has to navigate to multiple times by clicking the New button to ...
ACL error when using Configure function field for reports
I am receiving the following error when trying to use the "Configure function field" option available in the new UI Report Designer:"Access to this content denied based on report_view field ACLs."The report source is sc_task table. The report works ...
Resolved! Show .eml Email file in Document Viewer
Is it possible to allow .eml file be viewed using Document Viewer? I would like to view email correspondence in the Platform rather than downloading, opening the file.
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