When searching for published knowledge articles, they may not appear.When searching for a full match, it may not work, and partial matches may appear.I would like to know how the search works and whether the index is managed in the same way.Example: ...
How can I create a report on the certificate table to see their expiry dates as follows-Number of Certificates going to expire in 15 daysNumber of Certificates going to expire in 30 daysNumber of Certificates going to expire in 45 daysExpired Certifi...
Hi Team,I am trying to setup a filter that displays everything between Planned Start Date and Planned End Dates - inclusive. This is so we know what Changes are active for on call work. I figure between Planned Start Date and Planned End Dates is the...
HelloI have a requirement where i configured Hr task with Set Reminder is true, Interval(in days) is 2, When to send(in days) is 2 and reminder template. I need to understand based on what this reminder will trigger. Is it based on due date or task c...
I am an existing SharePoint Developer wanting to expand to ServiceNow but need to pay for the certification myself. I am wanting to use any free materials possible and only pay the minimum cost to get a certification.
We receive a requirement that when a Risk owner is from ATK and created a risk, then a risk user from other site like ATM, ATT, etc is tried to search that risk he/she should not able to view it. Example this risk is for ATK. When a risk user from AT...
The product documentation below contains an explanation of "knowledge_group_member," but I believe this is a description of members of the owning group.I feel that the owning group does not need the "knowledge_group_member" role, so why is it granted...
I am using a customized knowledge management system.I have used the "ownership_group" field to ensure that records in draft status are only visible to users in the owning group.- The workflow is still OOTB and has not been modified.- Notifications ar...
I would like to know your opinion about the certification exam?
We have a module My Risks, Visible to role sn_risk.user and I used Arguments. However, my access with admin role can no longer click the All.Even our Service account - System Administrator can no longer click the All.
We use the owning group function in knowledge management.We are thinking of setting up a group record for the owning group without assigning a role.A separate group exists for assigning roles.Is there a problem with this design?We would like to know ...
Hi ServiceNow experts, I am still new to ServiceNow. I have follow-up questions when I refer to Documentation: Multi-Provider Single sign-on (SSO) Is SAML 1.1 still supported in ServiceNow?Does version of SAML affect the set-up method? *(SAML 2 Singl...
I have a requirement to create a emergency change from a catalog item, so i created an flow, however when i select the emergency, it still creates a normal change. How can i get around that?
Hello ServiceNow Community,I hope you’re all doing well. My name is Raheela Awan, and I’m actively seeking opportunities to gain hands-on experience as a ServiceNow Administrator. I have recently completed my ServiceNow Certified Administrator certif...
When creating an update set that changes the "sys_ui_section" of the default view, the following error occurs when applying it:"Found a local update that is newer than this one"The "sys_ui_section" of the environment to which it is applied has not be...
