I have 175 users that are currently being imported from AD and authenticating based on that account. I need to make sure those users are switched over to local SNOW accounts so they can still access the instances even when their AD accounts are deact...
Hello Community team, Can someone tell me the Flow States and Flow Status? Thanks in advance
Hi, I just turned on MFA on QA and tried to migrate source changes to PROD and got this error message " Authentication to remote instance failed. The error reported was "Method failed: (https://qa.service-now.com/sys_update_set.do?SOAP&displayvalue=a...
Hi Community, I have a requirement where during a guided tour the user should not be able to click to a different page. If there an option, we can set to allow this? Additionally, if it is possible to only allow a user to navigate to the link specifi...
Hi All, Could someone please confirm if it's possible to clone only a subset of data from a table to the target instance (e.g., cloning specific records)?
I've been assigned a task to restrict the upload of a profile cover image on the Employee Profile page in the Employee Center if the file size exceeds 300 KB. I'm using the Employee Profile Header widget to implement this functionality. If the file s...
I need to create two separate reports that show the average time it took for the home page to load.The reports will display information from the "transactions all users" table.One report should examine the SOW environment, and the second report the e...
Hi Team, I am facing a problem. I have field name mitigated and it should be mandatory if state is changed to inprogress. I have written a onload client script for this. But my concern is, when assignment group changes then mitigated field should not...
Hello Everyone,I have been learning ServiceNow for the past six months and recently cleared the CSA and CAD certifications. While I have gained a solid foundation, I am unsure about the next steps to take, particularly regarding integrations and othe...
Where can I locate the results of the written feedback submitted by users via the "Tell us more" option in the feedback draw widget?
Occasionally, we see duplicate work notes or comments displayed in the activity log of a case. However, there is one user account that never sees duplicate. Can anyone think of a reason why a particular ITIL user account would not see duplicate entr...
I need to bulk update the owner of dashboard how can i achieve this like ownership transfer owner A to Owner B
Hi community,Merry Christmas!May I know in your organization, is there a process determined to manage automation and integration?Currently, I am looking at a year end review. However, it is hard for me to filter out. I am considering to design such a...
Hello, My team leadership is suggesting that we start creating standard changes when updating any user permissions on the production instance including role and group changes to the user. Right now, any permissions are managed through catalog request...
I have a requirement, where when catalog request is submitted by selecting request type option A then request immediately auto close after submission of the request and send a notification and if catalog request is submitted with Option B then assig...