View reports/Dashboards in List View as well without ITIL role.
Is there a way to allow users to view reports and dashboards in detail (means no limitation) without providing them ITIL role?
Forum Posts
Resolved! Node Logs on a 24 nodes instance
Community Members, I try to get clarity about the folowing. We have a feeding system sending data to the identify_reconcile API. Payloads are visible in localhost logs. But from the information available it is not clear to me what is listed in Node l...
Hide the Title on a Quick Link or Topic in Employee Center
Hello, Is it possible to hide the title, on a widget in Employee Center? Thanks,
I don't want to apply styles to read-only fields
I edited the style of the field and gave it color.However, I want the color to be gray if it is read-only as a requirement.Styles now take precedence even if read-only.Is there a way to reject a style if it is read-only?
How can I change a user's login to use their e-mail instead of user ID?
We have two LDAP imports from different AD environments, and I have discovered that there are overlapping user IDs between these two. This is causing accounts to completely disappear. Since we cannot manage both of these AD environments the same way,...
I want to retain custom interactive filter information even after refreshing the dashboard
The purpose is to retain the contents of a custom interactive filter after clicking refresh dashboard.The OOTB interactive filter retains information even after refreshing, so I would like to keep it in the same state. Is there a way? ↓Currently, the...
About “refresh” and “reset filter” on the dashboard
I created "Dynamic Content" with a red frame on the OOTB dashboard. This sets conditions for the filter that is displayed when you click the button.The interactive filter in the blue frame is from OOTB. When executing "Refresh" from the context men...
How to TEXT a user when an Incident SLA escalates to CRITICAL.
I have scanned through hundreds of results but haven't found an answer to this yet. The Community Search isn't very good, in my opinion. If you have *current* knowledge of this, please let me know. Thanks in advance! Note: We are currently using VAN...
CHANGE tickets: "UPDATE" / "SAVE" / "SUBMIT" buttons lead to random cached page instead of reloading
When a user clicks on the "UPDATE" / "SAVE" or "SUBMIT button, the ServiceNow page is not simply reloaded:instead the user is redirected to a random page cached from previous sessions - is there any option to avoid this?E.g. always reload the same t...
Resolved! Dumps for CSA delta
Hi Community, I know it's a stupid question but can u help me with the dumps or guide me how to give ServiceNow CSA delta exam.Any help would be appreciated. Thanks in advance
Resolved! ServiceNow and JavaScript
Hello Everyone!I am currently enrolled in the SysAdmin path but I am also wondering, how much JavaScript must one know in order to use it with ServiceNow ?
Resolved! The table for attachments ( sys_attachment_doc) doesn't decrease in size after atth is deleted.
We have a process that deletes the attachment files from the table but the table doesn't decrease in size. What needs to be done to decrease the attachment table size after deletion?Steps to reproduce: - Create new issues with large attachments. - Ge...
CSA Exam
Hello Everyone, very excited to be here. My question is, how long does it take to prepare for the CSA exam. Any good additional information and resources to prepare for the exam?
Automatically add dates to CAB meetings
Good afternoon everyone I just scheduled all CAB meetings for 2024. We have a weekly meeting every Tuesday in which we discuss all changes planned for the week ahead (from the Tuesday till the following Monday). I would like to know if there is a way...
Resolved! Best Practice on building a process to approve/reject an item
We're a fairly new ServiceNow customer and I'm moving our first non-IT workflow from Kissflow into ServiceNow. I have my initial thoughts on what steps to take but I thought it best to ask if there's an accepted best practice I should follow instead....
