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Resolved! Can I use "g_scratchpad" on the list screen?

I am thinking of controlling the display of UI actions using information about the timing of displaying the list screen (information before adjusting the filter)."g_scratchpad" can be used as a display condition for UI actions.I would like to store a...

bonsai by Mega Sage
  • 632 Views
  • 2 replies
  • 1 helpfuls

Rollback updates made by importing xml

Hi I imported few xml files using import xml. I had to import them to acc but i imported them to prod by mistake. Is there any way to revert those changes. Your help will be much appreciated

Resolved! Duplicate Rejection Comments

I created my own business rule to copy the approval or rejection comment onto the request so that it displays in the activity stream. Upon testing, I am noticing that there is a system generated comment that displays the rejection comment in a strang...

Rejection Comment Duplicate.png
neil_b by Tera Guru
  • 909 Views
  • 4 replies
  • 0 helpfuls

Activate Data Privacy plugin on PDI

Hi community, Is anyone know how to activate Data Privacy plugin (com.glide.data_privacy) on personal developer instance?The official documentation mentioned "With Tokyo patch 3 or later, administrators can activate the data privacy plugin (com.glide...

Cannot able to create a report. Please help

Hi all, Note: I have admin role, A user is unable to create a report on Incident metric table. The error it is showing up isAccess to this content denied based on report_view ACLs When I tried to check, I cannot find the table in ACLs and I cannot fi...

Pallavi65 by Tera Contributor
  • 733 Views
  • 8 replies
  • 0 helpfuls

Instance availability report.

Hello Folks, I appreciate if anyone can guide me on this: I require to know where to I find a report or dashboard about instance availability, it is not required the P1 FREE Dashboard as it shows the metric of P1 cases created on month, but that does...

Resolved! Report - how to rename X Axis label

Manager wanted to rename the report's X axis label to 1Q/2021, 2Q/2021, ... instead of 1/2021, 2/2021 How to do that? your expertise is greatly appreciated!

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Victor Ni by Tera Contributor
  • 625 Views
  • 4 replies
  • 0 helpfuls