When an agent is creating an Incident - the Related Search results for knowledge uses the text from Short Description to carry out the searchCan anyone advuse how i could also filter the results based:-- *Company" in Incident Form matches "Company" i...
I spotted an issue with Person Days calculations for a couple of users in the Allocation Workbench. One of the users is not allocated for Feb 2024 and works on a 12-hour/week schedule. The calculations in hours and FTE are correct: But the calculati...
Hello, I have provided a non-itil role user in ServiceNow the report_admin role and added them to a custom ACL which restricts access to reports on a specific table. I could replicate the error when impersonating him prior to providing him the access...
We are reviewing skipped records in San Diego and have few P1 records related to UI Macros and UI Pages, please mention how we would know where this UI Macros and UI Pages are used, is there a quick way to find out the same and check if merging or re...
As I have bill column in my target table and i need to show the currency in JPY (ï¿¥) but by default currency is showing in dollars($). Can anyone help me how to set currency to (ï¿¥)?
Hello Team , I have a question. Can an order guide consists of hardware and software combination ? Please advise. RegardsMG
Hi Team, Can someone fix my instance slowness issue, it is keep on lading and not opening at all instance URL: https://dev143503.service-now.com
I cannot modify the email properties despite assigning roles and granting full permissions related to 'Email' to my user account. Any ideas or assistance would be appreciated. All the checkboxes are greyed out.
Hello Team, Can you please mention what exact role is required for a user to update or create new user schedules and group schedules in ServiceNow.Please help . Thanks in advance.
Hello everyone I have the following issue with the translation of record producers (for example "Create Incident":If I adjust the short description or the description in English, the adjustments are immediately visible to the user in the portal after...
We have a requirement: Create a bulk of incident tickets using an Excel sheet and it should be auto-resolve.Anyone can assist me for transform map script for this request?
Can anyone help me with the same.I have an integer property having some value and need to call that in BR and if the value is greater then 2 the task should get created in the required table.
HI All, we have created a HR survey but in the Assessment Instance Questions table the value is coming as empty even after the instance state is completed. Could any one let me know why is the behavior happening?
I'm about to start the ServiceNow Administration Fundamentals on Demand course. I see that after completing I will be eligible for a CSA Voucher. What does this mean?A voucher is a written document that allows the holder a discount or an exchange of ...
