I have a requirement to add either a widget button or a UI action button to our ticket form to allow users who have fulfiller roles, but may also be callers on certain issues. Currently we are not interested in altering our customer experience by cha...
I have been asked to add a multi-select field to our Configuration Items (CI) forms that shows all the departments that would be impacted if that CI were to go down. There doesn't seem to be a tool that does this in the Form Designer. The "Choice" t...
How to write background script that will give you list of user whose location is empty.
Hey everyone,I am doing the Servicenow Administration Fundamentals course at the moment and was wondering why in Lab 4.2 the role was assigned to the apllication as well as the underlying modules.wouldn´t the roles be inherited to the modules anyway?...
Hi, Is there any way to export/import the custom groups where the favorites are grouped in ServiceNow? Greetings, Misafir
Hi Experts, I have a problem moving a variable from Variable set into a container as shown below.I have two UI policies where the variable are configured. Please check below pictures. I tried changing the order several times but with no luck. I would...
Hello, On one of our ESC pages, we would like to show a Knowledge Article, so that it can display the content of the knowledge article. Using the "KB Article Page" widget, we get the error "article not found" how do I go about getting the article to ...
When an agent is creating an Incident - the Related Search results for knowledge uses the text from Short Description to carry out the searchCan anyone advuse how i could also filter the results based:-- *Company" in Incident Form matches "Company" i...
We are reviewing skipped records in San Diego and have few P1 records related to UI Macros and UI Pages, please mention how we would know where this UI Macros and UI Pages are used, is there a quick way to find out the same and check if merging or re...
Hello Team , I have a question. Can an order guide consists of hardware and software combination ? Please advise. RegardsMG
Hi Team, Can someone fix my instance slowness issue, it is keep on lading and not opening at all instance URL: https://dev143503.service-now.com
I cannot modify the email properties despite assigning roles and granting full permissions related to 'Email' to my user account. Any ideas or assistance would be appreciated. All the checkboxes are greyed out.
Hello Team, Can you please mention what exact role is required for a user to update or create new user schedules and group schedules in ServiceNow.Please help . Thanks in advance.
Hello everyone I have the following issue with the translation of record producers (for example "Create Incident":If I adjust the short description or the description in English, the adjustments are immediately visible to the user in the portal after...
We have a requirement: Create a bulk of incident tickets using an Excel sheet and it should be auto-resolve.Anyone can assist me for transform map script for this request?
