Change approval notification in bell icon
I want to enable bell icon notification for change approvals. For example, if we create any normal change request then approval should get notification on bell icon that they need to approve that request
Forum Posts
Resolved! Check the plugins installed on the instance
I previously read the article below, which said that you can find out whether a plugin is installed by checking the two tables, "sys_package" and "v_plugin."After investigating further, I found that it seems that all plugin installation data is store...
How to show only Email MFA Option to Users In Yokohama
Hi All, We're going to be upgrading to Yokohama next month and I am starting to prep for mandatory MFA with this release. At my organization, we serve two distinct user bases, internal customers that sign in with SSO and outside customers who use lo...
Performance Analytics - My Report's Groups
Good afternoon, I am looking for the best way to pick a user from a list and have all PA indicators on a dashboard update to show just the records assigned to any group within that person's report chain. For example:Name: DirectorDirect Reports: Mang...
Resolved! Why avoid using $rootScope.$broadcast() and use $rootScope.$emit() instead
The product documentation below states that you should avoid using "$rootScope.$broadcast()" and use "$rootScope.$emit()" instead.Why is this?I understand that these are used to pass values ​​between widgets. https://www.servicenow.com/docs/bundle/y...
Resolved! MFA OTP email not sent
Hello!We have an issue with MFA by email:Everything seems to be properly activated, but when the user selects the email option for MFA, the OPT email is never sent. It seems the server does not even generate it, as it does not appear in System Logs >...
Stage
Bonjour je suis entrain de préparer le CSA je suis a la recherche d un stage Service Now en France pourriez vous m aider s il vous plaît ?
Service Portal Pages are blank
For the past few days, my sp_config, sp, esc pages and custom portal page have been blank in my instance. All pages return a blank white screen. Is anyone experiencing such or is it just me?
Extension for CSA Certification exam voucher code
Hi everyone, I would like to ask any help / information on how to request extension (if possible) to CSA Certification Exam voucher code expiry date. Thank you in advance for any help / information that anyone could share to me. Kind regards, J ...
First Post
Hey everyone , I’m just getting started on the sysadmin path and always thought it’d be a natural fit for me. I’d love to hear what you all wish you knew when you were starting out. What are the must-learn skills or habits that helped you the most ea...
Resolved! Screen transitions after portal operations when not logged in
When I access the OOTB portal without logging in, I am redirected to the login screen.Where is this controlled?I have implemented a custom widget (icon link), but when I click it without logging in, the login screen does not appear.Does any special c...
Scheduled Report Time Frame for Previous Month
I was asked to create a report showing all tasks a manager’s teams either closed or resolved in the previous month that can be seen on the dashboard as a snapshot and also an email sent to show the entire month at once.I built a multi-level pivot (by...
ServiceNow Logs Keyword Identification
I would like to have the various activities captured and ingest to Elastic.- superadmin account success/failure logins- creation of additional accounts or roles- modification of accounts or role privileges- deletion of accounts or roles- user action ...
Resolved! Is there a storage alternative to "g_scratchpad" on the Portal?
I'd like to provide services through a portal screen.I've discovered that the "g_scratchpad" I used on the platform cannot be used on the portal.Is there an alternative storage option I can use?Business Rules (Display Triggers)↓UI PolicyI'm currently...
