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Resolved! Unexpected Email "Allow Kiosk Camera Access" from SURF

I've received the following unexpected email from SURF@servicenow.com:Subject: Allow Kiosk Camera AccessBody: Hi <name>,An application on the kiosk requires the use of the device camera for kiosks: VMS kiosk for Boston. Please open Kiosk as the Kiosk...

davidschull by • Tera Contributor
  • 5679 Views
  • 16 replies
  • 44 helpfuls

ServiceNow Administration Fundamentals - Lab error.

Hey everyone! Hoping someone has faced my issue and could provide me some guidance, I'm currently completing the ServiceNow Administration Fundamentals class, but when it comes to get the labs done, it just instructs me to open my instance and follow...

luisfdord by • Tera Contributor
  • 2204 Views
  • 5 replies
  • 2 helpfuls

Resolved! About choice list in tables concept.

Hi Team,  I have created a table and added the request type as "choice". In the request type i have added some choice list like laptop, Mouse, Headphones. When I am trying to select the dropdown list in request type. It is not reflecting. Can you hel...

aravapallit by • Mega Contributor
  • 472 Views
  • 2 replies
  • 2 helpfuls

Resolved! Transfer Case Agent Workspace

We would like to hide/remove the "HR Compensation Case" COE from the transfer case dropdown choice list in Agent Workspace. How can we accomplish this? The "Employee Relations" COE has already been removed from the choice list in Workspace (done prev...

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my account shows offline

My PDI is offline from longer and i can not access my instances. i am unable to access  my resources please. How can i solve this issue.

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nitishrahul by • Mega Contributor
  • 424 Views
  • 4 replies
  • 0 helpfuls

Duplicate entries in Advanced Portal Navigation Menu Item

When creating a nested Menu (not Taxonomy) I can create the Menu items along the path I want to have them nested.  For example, Root item/1st Level/2nd Level.  When I sync these in APN, I always get a duplicate entry, if it is Active it will show as ...

JuliusE by • Tera Contributor
  • 1619 Views
  • 3 replies
  • 0 helpfuls

Resolved! Issue With Make a Decision in flow

When I am trying to make a decision and giving the input values with the helo of data pill and clicking done.  So, it is not able to make it done and even when i am saving it forcedully then automatically input field goes away.

priyanshp4 by • Tera Contributor
  • 784 Views
  • 2 replies
  • 0 helpfuls

Regarding approval tasks displayed to the requester user

 When a user with "Requester" privileges is designated as an approver, the approval task appears on the platform's top screen.However, the portal screen does not display (likely due to ACL controls).Is this a bug?Clicking the "Approve" or "Reject" bu...

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bonsai by • Mega Sage
  • 439 Views
  • 2 replies
  • 0 helpfuls