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Resolved! unable to see Extends option on a custom table created.

I am trying to create a new table while learning in my PDI(Yakohama version)I could not see the option to allocate or assign this to another table(Task) as a child.Extends option is not visible, any reasons?Thanks in advance 

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Imlearning by Tera Contributor
  • 1323 Views
  • 4 replies
  • 1 helpfuls

Set up a new Email Filter to ignore another email filter

Hello, Background to the issue: We have an external HR system which sends staff notifications through to ServiceNow. This was working perfectly up until the middle of December. An issue was identified yesterday where these emails are now getting clas...

Resolved! To what extent are "Wait For Condition" actions monitored?

I have created a flow that implements "Wait For Condition."This flow is executed about 50 times a day, and all flows are in a wait state.The next day, the wait release conditions are met and the flows are processed.I feel that having around 50 flows ...

bonsai by Mega Sage
  • 296 Views
  • 4 replies
  • 3 helpfuls

Catalog Item

'AOR' reference field. Not mandatory 'Revenue' reference field.not mandatory  If AOR is populated then fill 'Date' with Aor_start_date. If Revenue is populated then fill 'Date' with Revenue_start_date If AOR and Revenue both are filled, then compare ...

Greetings

Just starting my System Administrator Career Journey. Eager to experience what ServiceNow has to offer.

leepalmer2 by Mega Contributor
  • 1286 Views
  • 7 replies
  • 0 helpfuls

Resolved! What is possible within the requester's scope of operation

I believe there are limited options for what the requester can do.Ultimately, I'll need to confirm with Servicenow sales.I'd like to ask if the following is possible, to the best of your knowledge. Does anyone know?1. The requester uses a catalog ite...

bonsai by Mega Sage
  • 714 Views
  • 4 replies
  • 2 helpfuls

Resolved! ServiceNow CSA — Career Paths & Real-World Advice

Hello everyone,My career background is primarily in consulting and professional services, including management consulting, change management, advisory work, and strategy. I’m at a point where I’m ready to make a career shift and add a more technical ...

KofiS by Giga Contributor
  • 1318 Views
  • 10 replies
  • 6 helpfuls

Resolved! Limiting additional data for variable sets

 I added a variable set to a catalog item.I don't think there's a limit to the number of pieces of data that can be added to this variable set.However, I would like to limit the number of pieces of data that can be registered to 10.Is it possible to ...

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bonsai by Mega Sage
  • 515 Views
  • 2 replies
  • 1 helpfuls

Resolved! OLA's and SLA's

We need to implement three use cases pertaining to agreements.Case # 1:RITM has 2 tasks, which run in parallel (no dependencies)Task # 1 = OLA is set to 3 daysTask # 2 = OLA is set to 2 daysRITM = SLA is set to 3 days to set the user expectation Case...

Diane22 by Tera Guru
  • 4316 Views
  • 10 replies
  • 4 helpfuls