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Service Bridge

Can I connect 2 separates PDI with Service Bridge for learning one will be provider and one will be client and also I can create and submite Remote Task, Remote Record Producer is that possible? or its not possible on PDI ? Anyone tried it? 

CSA Exam got cancelled Due to identity verification

My ServiceNow Certified System Administrator (CSA) exam, which was scheduled on 27th March 2026 at 8:45 AM via Pearson VUE (OnVUE). I logged in 30 minutes prior to the exam and successfully completed the system checks. However, during the ID verifica...

Resolved! Certified System Administrator (CSA) Delta Exam Study Guide

Good day Everyone. I shall be writing the Certified System Administrator (CSA) Delta Exam for the first time this year as this is my 1st mainstream ServiceNow certificate. The email sent to me referred me to this Certified System Administrator (CSA) ...

uGatsheni by Tera Expert
  • 1698 Views
  • 6 replies
  • 3 helpfuls

Resolved! I want to filter a variable in my list view.

Hey community, I'm facing some problems in my instance to track some orders of a particular software_product variable input.  When a user rise a request via Catalog item, one of the variables that user fills in, is the sofware product and we want to ...

AlejandroE by Tera Contributor
  • 260 Views
  • 3 replies
  • 1 helpfuls

Resolved! Query about Catalog Builder

I notice that when using CB to create a catalog item, it automatically creates a default update when you submit it. Then if you edit the catalog item and submit it again, it will create another update set.If I am going to transfer the update set to a...

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Merza Lyn by Giga Guru
  • 676 Views
  • 7 replies
  • 3 helpfuls

Fields make editable to a group only

I created an ACL for 3 fields to be editable only to a specific groups, but it's not working.Sample ACL By default, role snc_internal is already there. I tried to remove the role but it is required in add role by create new ACL. 

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Merza Lyn by Giga Guru
  • 693 Views
  • 4 replies
  • 0 helpfuls

Supplier Portal

How does your organization handle primary contact emails for vendor records in ServiceNow?In our setup, we’ve noticed that the primary contact should ideally be unique for each vendor number, not shared across multiple vendor numbers. Using the same ...

JohnGrey by Tera Contributor
  • 160 Views
  • 2 replies
  • 1 helpfuls

Resolved! Hello :)

Hi Everyone, just posting as I am on my System Administrator journey and eager to explore more about the ServiceNow platform.