Hello ,I'm investigating an issue in HRSD where a specific HR group is not appearing in the Assignment Group lookup on an HR Case in Agent Workspace.The group exists in the sys_user_group table and is Active = true. However, when an agent searches fo...
I need to Convert this project to the next advanced level, where it works on a real-time platform and where crores of people use this to Generate the qr for them. But I'm an beginner and I don't have the experience here, so plzz help me to make this ...
I am working on the “Micro-Certification - Welcome to ServiceNow (Zurich)” course.While completing Assessment Simulator Task 3 – Create and Comment on a Record, my lab instance was terminated and the task shows as failed with “Did you add and post a ...
For newly created Kb article the workflow shows pending draft even after the approval is approved user wanted to know why that is showing like that
Hello,I am getting the error message ''Execute operation on Glide API" while opening a KB article under Knowledge base. Below are the screenshots attached. Due to this I'm unable to update or post any comment in any of the knowledge article. We do no...
One of my developer was building and using an Update Set to capture the work when the update set was populated with MetricBase Dashboard Stats entries. At the time they posted in the update set, the developer was not working. Any ideas on what may ca...
Hello,Since yesterday 17th of September 2026, my developer instance doesn't open and this is the screenshot I'm getting :Whe I go to "Manage my instances", my only instance "Zurich" is offline and when I try refreshing it, it stays offlineSo I am stu...
I am new to the ServiceNow platform and am enthusiastic about the opportunity to explore and familiarize myself with its functionalities. My primary aim is to learn how to effectively navigate through the system, understand its various tools and capa...
I started my IT journey learning MiroFocus (Opentext) tools such as uCMDB, ITSM, OMi etc. I am currently in the RiseUp program with ServiceNow and curious to hear/know if anyone else in the community started in a similar place. If so, how has your e...
Hi, Some of the co-app admins are getting the error:"Too many users are added to a group.: no thrown error" when they try to add another user to a group when you try ALL MENU > User Administration > GroupsPick the group and then it throws the error i...
Hey team,Quick question regarding preparation for the ServiceNow Certified System Administrator (CSA) exam.I’m currently going through the CSA course and want to leverage the ServiceNow Developer Portal effectively as a hands-on sandbox alongside th...
I was making stuff earlier but now i already cant access my PDI and instance status is off . Whats the current fix for this?
Hello,I'm troubleshooting an authentication issue between LogicMonitor and a ServiceNow DEV instance and would appreciate any suggestions on where else to investigate. Issue LogicMonitor returns the following error when testing the ServiceNow integra...
Hi there, I am the process owner for incident management within my organisation. I do not have any administrative roles in regards to the maintenance or development of our tool. In order to improve data quality and eliminate unnecessary touchpoints f...
For those new to the platform or never new existed.The largest independent ServiceNow developer community with over 11,000 registered members and 500 active daily users. A community-led program to network and share ideas on the ServiceNow cloud platf...
