Consolidation of Articles
Hi All, Are there any guide or tips on how to consolidate articles? Would love to hear any feedback related to this Thank you
Forum Posts
CSA Test preparation
Is there any mock or practice tests available for CSA certification exam
Assessment Simulator Task 3 Validation Fails – Welcome to ServiceNow (Zurich)
I’m currently taking the Micro-Certification: Welcome to ServiceNow (Zurich) and I’m stuck on Assessment Simulator – Task 3: Create and Comment on a Record.I impersonated the Platform User, followed the steps, and successfully created the incident. H...
Dynamic Tanslation custom
Hello friends, I’m configuring a custom Dynamic Translation using a third-party API. The Translator Configuration has already been set up, I created the subflow, and I configured Dynamic Translation Enabled in the field attribute. When I click the bu...
How long before you took the CSA exam?
Hello there! Just curious to see how long it took you all to take and pass the CSA exam? I am in the process of retaking the exam (2nd attempt) this Wednesday and feel pretty good about passing. I was introduced to ServiceNow at the end of December 2...
Connecting ServiceNow to a Certificate Based SMTP relay Exchange Connector
When configuring a Certificate based SMTP relay connector in Exchange as per this article: How to set up a multifunction device or application to send email using Microsoft 365 or Office 365 | Microsoft Learn Is there any way to specify a certificate...
Resolved! ServiceNow Administration Fundamentals on demand labs
hi I have started the course ServiceNow Administration Fundamentals On Demand (Xanadu), in the course pages it talks about labs, but I cannot see anywhere to find the labs or the option to validate, as I did when completing the Welcome to ServiceNow ...
Is it possible to registration for the CSA exam again
Hi Team,I am looking to re-register for the Certified ServiceNow Administrator (CSA) exam.Could you please guide me through the process and let me know if there are any specific requirements or steps I need to follow?
Resolved! Hide Discuss button for Inicidents form
Hi All! After Utah Upgrade I got a new button in my Incidents form called "Discuss". We are not ready to use it, so we want to hide it. I saw this is not a UI Action, so I'm not sure how to hide it. Thanks for your help!!
CSA EXAM
Are there any tips on this CSA exam to pass? I really don't want to repeat this exam since i have to pay another $300 to retake. I am trying to go over what i have learned so far, but i feel i am missing something. Are there sample CSA pre test quest...
Resolved! Employee Center: Topic not showing in Mega Menu
Hi all, I'm just playing with my PDI here since these topic visibilities has been an issue on some of my clients before. In employee center by OOB I have topic called "Technology services". I built a new topic "Transportation", but it is not showing ...
Knowledge management overview Dashboard
Can the OOB knowledge management overview Dashboard be updated to only show dashboards/metrics relevant to the user? such as a HR knowledge manager who has benefits content? or will it always show all the knowledge bases and metrics, approvals etc f...
Resolved! Missing Knowledge Management Overview dashboard
We are implementing Knowledge Management. We've updated to the latest/greatest plugins, but we are missing the Knowledge Management Overview dashboard. I've confirmed the Knowledge Overview (com.sn_knowledge_overview) plugin is installed and up to da...
i need some good tips for CSA exam..?
how can i clear my CSA exam in first try and some imp tips?
PDI offline (under maintenance) since December 2025
Anyone else having issues with PDI being offline and under maintenance since December 2025?Mine is like this for 31 days already:
