Resolved! The best way to pass CSA
Forum Posts
Resolved! Has anyone restarted their IT career after a long break and succeeded in ServiceNow?
I completed my master’s degree in 2009 and, after a 17-year career break, I’m planning to restart my career in ServiceNow. I’m currently learning the platform, working on personal projects, and preparing for the CSA certification.I’d love to hear fro...
Resolved! How do I ensure that a catalog task has the latest variables from a catalog item?
Hi,I'm building a workflow in Workflow Studio and my catalog item has 2 'sets' of tasks. Initial Triage - These 3-5 sequential tasks go to different teams to make sure all the fields in the RITM are correct. Each task owner may update or add informa...
Resolved! Micro-Certification - Assessment Simulator Task 3 - Create and Comment on a Record
Copilot Here is the translated text in English:Good afternoon,I am trying to validate task 3, but it returns the pending issue: Did you add and post a comment? I have redone the task, but the issue persists. Checklist:I am logged in with the PU userI...
Resolved! CSM/FSM workspace - moving sub-pages between parent pages in the UI Builder
Ahoy SN ninjas! Do you know if it is possible to move existing components (particularly sidebar panel items) from one page to another? There was a page that has been deprecated by ServiceNow and I need to take the existing customisations from the dep...
Resolved! Joining the upcoming ServiceNow x YES program in July! Any advice for a nervous beginner?🇿🇦
Hi everyone,I just got accepted into the ServiceNow RiseUp cohort through the YES Program here in South Africa! My classes start this July. I am incredibly excited for this career breakthrough, but also quite nervous since I do not have a strong IT ...
User Criteria Not working
Hello Everyone I had a task to create an user criteria for the following condition I have made it and was testing for users and its not working properly as it should can anyone help with this?Its kind of urgent.the provided criteria is in the photo m...
Resolved! About the top menu on the Employee Center screen
We would like the menu highlighted in the red box at the top of the Employee Center screen to appear the same way in the Australia version.Which record controls this setting?We would also like to know how to adjust the menu content.
Best approach to clear CMDB & CSDM exam
Appreciate your suggestions in advance.
Permissions
Hi folks. As an admin user, I have the ability to close multiple Incidents at the same time. Today, we had an issue and 40 Incidents were created. One of our users, who is not an admin user, would like to have the permissions to close multiple Incide...
Assign to me button is not working
Hi folks! I am a system administrator for ServiceNow for our organization and we have recently discovered that our Assign to me Button is no longer working. Our staff have used this to assign Incidents to themselves for years but a couple months ago ...
exam question
how do i start preparing for exam and what kind of questions will i get
System Administrator
Hi ServiceNow Community,I am preparing for ServiceNow Administrator roles and also planning to earn the Certified System Administrator (CSA) certification.
Setup Entra ID SSO with Custom URL not working on ServiceNow
Hello, I've tried to to configure Entra ID (Azure AD) SSO with ServiceNow, but the setup does not function when using a custom URL. I've used this article Setup of Azure AD (Entra ID) with SSO on ServiceNow - Support and Troubleshooting. Is anyone de...