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Resolved! CSA & CAD

How I can complete the CSA and CAD certifications free?

Hebelu by Tera Contributor
  • 1706 Views
  • 13 replies
  • 13 helpfuls

Query about approval notification

I have a current catalog item and already build the workflow.The stakeholder requested that if the request reject on the first time, it will go back to the requestor asking for additional information/attachment. Once the user add a comment and update...

Merza Lyn by Giga Guru
  • 485 Views
  • 10 replies
  • 0 helpfuls

Resolved! PDI OFFLINE 502 BAD GATEWAY

I was making stuff earlier but now  i already cant access my PDI and instance status is off . Whats the current fix for this?

EdgarQ by Tera Contributor
  • 2427 Views
  • 10 replies
  • 6 helpfuls

HTML email body into the RITM

I created an inbound action to create RITM var createRITM = true; // Condition to create a RITM (assuming no duplicate check logic is required) var curr_record; // Check if the subject is valid to create a RITM if (createRITM) { // Create the car...

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Merza Lyn by Giga Guru
  • 905 Views
  • 8 replies
  • 0 helpfuls

Approval in Flow Designer

I created a catalog item with 2 approvals. 1st approval is the user manager2nd approval is based on the category.If user manager approved the request, it will move to the 2nd approval.If user manager rejected the request, it will end the flow (Cancel...

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Merza Lyn by Giga Guru
  • 1003 Views
  • 5 replies
  • 0 helpfuls

Resolved! Query about Flow Designer Approval

Is there a way to do approval sequence in Flow Designer.Example: Approver 1, Approver 2.Once request is submitted, it will ask for Approver 1. Then if Approver 1 approved, it will move to the next approver which is Approver 2. 

Merza Lyn by Giga Guru
  • 1236 Views
  • 7 replies
  • 1 helpfuls

Fields make editable to a group only

I created an ACL for 3 fields to be editable only to a specific groups, but it's not working.Sample ACL By default, role snc_internal is already there. I tried to remove the role but it is required in add role by create new ACL. 

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Merza Lyn by Giga Guru
  • 404 Views
  • 3 replies
  • 0 helpfuls

Mid server renames itself?

I have an On-premise ServiceNow instance.And we have not really done anything much Mid servers yet.But is it possible that if discovery is left on, that the system renames itself and the directory on the Windows server? I have seen some strange behav...

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jeffreyluto by Tera Contributor
  • 268 Views
  • 3 replies
  • 0 helpfuls

Deactivating Notifications

I am deactivating some custom notifications which are not required.I would like to know how to analyse the impact of deactivating them .How to validate the effect with Business rules or any other .

Devika by Tera Expert
  • 457 Views
  • 7 replies
  • 4 helpfuls

Need to create a report with specific dates

Hello Community, I need your help with the following requirement:I am creating a report for a specific table but in this report i need to show only those records which were created from 21st of last months to 20th of the current month. This report wi...

YashSha9462 by Tera Contributor
  • 289 Views
  • 5 replies
  • 0 helpfuls

Resolved! Inbound emails ignored due to X-ServiceNow-Generated header

Hi, we’re seeing inbound emails from an external vendor being ignored by our inbound email processing. The emails are marked as received-ignored by the Ignore header filter. The messages include the header:X-ServiceNow-Generated: true They also conta...

CCZMAX1 by Mega Sage
  • 252 Views
  • 1 replies
  • 1 helpfuls