I manage two ServiceNow instances.These two instances send and receive records via the REST API.At one point, the status code for a REST action was anything other than 200.The error message from the sending instance included "unknown tag 28," and the...
I have a request to update a group name in ServiceNow. We use Windows Active Directory LDAP to manage our Groups. The group that needs to be changed has been around for a while and we don't want to create a completely new group. My goal is to be able...
What action can be performed by selecting the Additional actions menu in Table Builder?A. Schedule a jobB. Duplicate the selected form viewC. Add a new moduleD. Create a database index
I need to notify ServiceNow Form Owners about continuing or archiving their forms, as these have been inactive due to non-usage for more than 19 months. To streamline this, please help set up an automated process to raise tickets for these owners whe...
What are the benefits of building flows using Flow Designer? (Choose three).A.Provides IDE for complicated scriptingB.Provides built-in libraries /API for complex codingC.Automatically populates SLA recordsD.Provides natural-language descriptions of ...
I finally got tired of trying to build Knowledge documents without the full ribbon of options, specifically the indent and outdent. I found a document that advised to go into the system properties and in the glide.ui.html.editor.v5.toolbar I added t...
I am looking for help with an issue. My instance has a popup(I believe iframe) after clicking RISK ASSESSMENT on the CHG form. The form has 7 mandatory fields that have to be completed in it. I am trying to create test steps to test through it but I'...
Just posting something on here as I'm following the system administrator career path. Focusing in on finally get the CSA cert. Any advice on passing it the first time would be great. I'm currently reviewing all the modules along the career path. Than...
The current ServiceNow instance contains a large amount of demo/sample data that was automatically populated during the initial setup. This includes sample records such as incidents, users, requests, and other test data that are not required for the ...
I would like to copy the field information from the following record form to the catalog item input form: An important requirement is that the catalog item entry form must be displayed in the platform content frame, not in a separate tab or window. ...
Hello all, I want to validate an email was send to the members of the assignment group of a record created but I am getting "Could not find email matching conditions:" error. How can I add correctly this validation? Thanks.
In Service Now Operation Workspace it is a really useful to have announcements for Priority 1 incidents to make our agents aware of what is happening with Major incidents, but sometimes we have scenarios where we have high priority incidents that ...
Hi All! After Utah Upgrade I got a new button in my Incidents form called "Discuss". We are not ready to use it, so we want to hide it. I saw this is not a UI Action, so I'm not sure how to hide it. Thanks for your help!!
I am new to ServiceNow. During the learning course of ServiceNow Administration Fundamentals, where to find and download various files for practice, like HHD_hardware_data.xlsx, infinity_HHD_updates.xlsx, or others? Please help!
I have created a catalog item to be used in the portal.When you submit the input form for the catalog item, you are usually redirected to a request summary screen.I would like to change this screen transition.What I expect is that when I submit the i...
