We have a catalog item that used a variable custom widget.variable nameThe other one is when select New Automation, that's when it will appear.variable nameThis is the widget HTML and controller for the automation type There is the variable 'automati...
What is the process for migrating a custom application that was initially delivered to a client as an update set, to the official store version in the future?I want to know the steps the client needs to follow for this migration - preferably the one...
Hi, I am working on data visualization, where based on customer I have selected in Interactive filter, I should see devices mapped to customer in India Map. Now, India Map is working fine and device count as per city is also correct. Issue is: in cmn...
Hello everyone, I am preparing for the CSA exam and would appreciate any advice that you can give. Thank You.
Hello everyone, I am preparing for the CSA exam and would appreciate any advice that you can give. Thank You.
Hello Community, Would like to hear your tips to prepare for my first CSA exam.
My Personal Developer Instance (PDI) is on the Australia version. How do I release the instance?
Within a knowledgebase, is it possible to organize the order of categories? We are building out a knowledgebase to cover the hiring process which we would like to appear in chronological order. Similarly, I'm curious if it is possible to sort the re...
From our Knowledge Admin: We have created a new KA template and added the new fields we need, following the documentation, but when we go to actually add a new article in the Knowledge Center, it looks nothing like the OOTB templates. there are no fi...
How the CSA and Associate AI System Administrator is different from each other and what is the value of doing these 2 certifications rather than just the CSA ?
Hey team,Quick question regarding preparation for the ServiceNow Certified System Administrator (CSA) exam.I’m currently going through the CSA course and want to leverage the ServiceNow Developer Portal effectively as a hands-on sandbox alongside th...
Hello all! This is likely minor, but I just noticed something odd in our test instance. I was submitting an automated request on the Now Support site and noticed that our test instance showed it was on Australia EA1. We have Australia on our dev in...
There are fields for setting the start and end date/time.What methods are available for searching for a date that falls within that range (e.g., August 10th)?I am looking for the simplest possible approach.Since users who are not well-versed in Servi...
Dear ServiceNow Certification Support Team,I am writing to formally appeal the termination of my ServiceNow Certified System Administrator (CSA) exam attempt, which I was taking through Pearson VUE today at approximately 8:00 PM.I would like to clari...
What are the most important areas a new ServiceNow System Administrator should focus on to become effective in managing a ServiceNow instance?