In snow instance, we have an restrictions to assign the incident tickets to an assignment group which has type as "Incident". But Incidents are getting assigned to other group type like change approval, change assignment by some UI action or API. Req...
New to SysAdmin role- what ServiceNow certifications/roles are a solid overlap and most beneficial in today's economy? Biggest bang for the buck dollar & timewise? Most indemand?
I'm thinking of creating a process that is triggered when an attachment is deleted.I understand that this can be implemented using business rules, but is it possible to use deletion as a trigger in the Flow Designer as well?
So far my understanding and Confidence is ticking up. But are the “knowledge check” questions anything like the CSA exam questions?
Hi guys. Where I can see the Practice Material for a CSA Certification Exam.
Hello!We have an issue with MFA by email:Everything seems to be properly activated, but when the user selects the email option for MFA, the OPT email is never sent. It seems the server does not even generate it, as it does not appear in System Logs >...
I need to massively enable System Notifications for all users in my ServiceNow instance. This setting should apply as the default value for all users who have not yet configured this preference personally.I previously achieved a similar task for Sho...
Trying to open a Case in Now Support. Form shows weird text, does not allow input and keeps 'searching for recommendations'. Continue button does not work.Assist is not very helpful either How do I get support when the Support options are not working...
Hello, im facing a problem with the transfer button , it is disabled in the hardware asset workspace but it is activated in the back office for the same sourcing request
I have two accounts in our instance. Both accounts share the same email address but have different usernames. My non-admin one is provided through M365. So yesterday I logged into my non-admin account via SSO as I normally do. I use a private tab for...
Hi everyone,I wrapped up the learning modules today. To be honest, my head is spinning a bit. It feels like a massive amount of information to keep straight.I want to book the exam, but I'm worried about failing or getting stuck on questions that wer...
I have completed all necessary learning for CSA exam. Now when i try to schedule an exam it is asking for $300 or 300 learning credits. I am a student and not associated with any company. Please suggest how to get a free voucher.
Hi community, Is anyone know how to activate Data Privacy plugin (com.glide.data_privacy) on personal developer instance?The official documentation mentioned "With Tokyo patch 3 or later, administrators can activate the data privacy plugin (com.glide...
Hi,Can anyone provide some context in how the Closed Complete, Closed Incomplete, and Closed Skipped states are used for Request Item and Catalog Task?For example, I have tried putting together the following diagram for Request Item:But I am not conf...
