where to start
Hello Everyone, I am pharmacist, but want to change my carrier in the IT field. Where to start if my goal is to get a good job?
Forum Posts
CSA Preparation
Hello, I am preparing for the CSA exams. All support and advice are most welcome,
Resolved! Hello :)
Hi Everyone, just posting as I am on my System Administrator journey and eager to explore more about the ServiceNow platform.
assessment simulator task 3- create and comment on a record
Need help to validate, trying from past 1 hours, getting an error 'Did you add and post a comment?'and i also create many incidents and also i canceled incidents
Resolved! Assistance with escalation policy in on-call scheduling
Hi all I need your advice on deleting an escalation policy. It is not as straight forward as it sounds. I deleted the shift but for some reason the escalation policy sticks. I first made the shift inactive (not draft) and then it just disappeared so...
I want to adjust the content of the modal window that can be displayed from the information marker i
Clicking the information button in the catalog item's reference field displays a record form in the default view within a modal window.This record form doesn't appear to be a "form widget."I want to hide the displayed UI actions and related lists, bu...
Display Subcategories under the main ESC dropdown
How do i amend the ServiceNow taxonomy, to create subcategories under the main drop downs on ESC portal to make it easier for the user to navigate
What you can do with AI search
I was looking for a way to navigate to a platform record form using the employee portal's search bar.Although I haven't been able to verify this in PDI yet, I enabled AI search in a test environment, and when I entered the value of the number field i...
I want to create an ACL that is read-only for the portal.
I want to prevent users from updating records on the portal screen.I think the easiest way is to use an ACL, but is it possible to create an ACL that only affects the portal?I'm thinking of a read-only ACL for the table. Hiding UI policies and actio...
Attending Knowledge 2026 as a Sys Admin
Hello everyone, I am attending Knowledge 2026 and was curious what benefits are available to me as a Sys Admin. I know there are a lot of sessions available that are geared towards developers and/or process owners. Where should I start?
ServiceNow Admin Certification
What is the best practice way/test to prepare for ServiceNow Admin Certification?
How to learning ServiceNow?
Hi all, I'm new commer.Anyone can sharing step-by-step to fastest learning ServiceNow ? Thank you so much
Micro-Certification - Welcome to ServiceNow task 3 is not getting pass
Hi everyone,I’m currently working on a ServiceNow lab task where I need to create an incident for intermittent email access and assign it to the Software group.I have filled in all the required fields correctly:Caller: Adela CervantszCategory/Subcate...
Resolved! REST vs SOAP
Hey everyone, I am new to ServiceNow and learning integrations.I get that REST uses JSON and SOAP uses XML, but not sure when SOAP is actually used in real projects since REST seems easier.Do people still use SOAP a lot? In what cases?Thanks!
I'm looking for a way to navigate to a platform's record form using the portal's search bar.
I want to change the behavior when searching for a record's field name using the portal's search bar.Normally, using the portal's search bar searches the catalog and knowledge base articles.I want to change this behavior so that when a record's field...
