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Forum Posts

CSA Exam Voucher

Hello, Please, i would like to know if there are schemes available for free exam vouchers? Done with my Sys Admin trainings and would sincerely want to write my CSA exam.  ServiceNow, great career path actually! 

EbukaJ by Mega Contributor
  • 330 Views
  • 1 replies
  • 0 helpfuls

Platform Header text matches background color

I need help finding where to change the banner text/icon color in Theme Builder. As you can see here, until highlighted the page name is black text like the banner. Same with the icons next to the profile picture: I do not see a place to adjust the p...

NicoleDisbro_0-1757705363174.png NicoleDisbro_1-1757705437982.png NicoleDisbro_2-1757705518199.png

Resolved! Preventing SCTASK Closure if Linked CHGs Are Still Open

I’m trying to prevent catalog tasks (SCTASKs) from being closed if there are still open change requests (CHGs) linked to them.I know that it’s possible to block RITMs from closing when they have open SCTASKs. For reference, here’s an Business Rule I ...

LeighAnnB by Tera Contributor
  • 963 Views
  • 3 replies
  • 2 helpfuls

Watch List for Universal Requests

We have implemented Universal Request. However, our teammates have lost the ability to add members to the Watch list. Does anyone know how we can provide the ability to add watchers for URs associated to an HR case from the ESC? 

Jill Wolfe by Tera Contributor
  • 938 Views
  • 3 replies
  • 2 helpfuls